Snus Down Under Reviews 

296
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the well-designed website, which offers an extensive range of genuine products and popular brands. People frequently praise the fast, discreet shipping service, noting that orders arrive securely and reliably to their final destination. However, some reviewers were not happy with order issues, mentioning severely delayed shipments and difficulties obtaining refunds. A few other people also felt that communication fell short when dealing with lost packages, cancellation requests, or missing items. Consumers noted that resolving these complicated delivery delays took a very long time and required additional follow-up efforts.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, as many customers praise fast shipping, easy... See more

Product

Customers had positive experiences with product, noting fast delivery, reliable shipping, and genuine items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and... See more

Service

Consumers find service to be positive, highlighting quick, reliable, and prompt delivery alongside a... See more

Website

Users describe positive interactions with website, highlighting a quick, well laid out interface and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order came in really fast and they are experts in communication. The facts that they give you extra boxes when ordering just shows how much they care about their costumers. Have recommended to all... See more

Rated 5 out of 5 stars

Really fast discreet delivery! One of the only international sites that still ship to australia without any issue! Good range at great prices! Excellent communication as well! My new go to store for p... See more

Rated 5 out of 5 stars

The website is easy to use and search what I needed, I was extremely happy with the value, great prices and everything ordered smoothly. I was given tracking very soon after ordering, and was very imp... See more

Rated 5 out of 5 stars

Reliable merchant, discreet and prompt delivery. Products are as described and always packed with care. Coupons and sales are always available. Previous orders have always left me feeling confident in... See more


Company details

  1. Online Marketplace

Written by the company

Swedish Goods Online is a global e-commerce store dedicated to bringing authentic Swedish products to customers worldwide. We specialise in sourcing high-quality goods directly from Sweden, ensuring every product reflects the nation’s craftsmanship, tradition, and innovation. From household favourites to unique Scandinavian finds, Swedish Goods Online makes it simple and secure to shop for Swedish products online with fast international delivery and reliable customer support. Our mission is to make Sweden’s best-loved products accessible to everyone. We work closely with trusted suppliers and brands to guarantee authenticity, transparency, and satisfaction in every order—delivering the essence of Sweden right to your doorstep.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(296)

286 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

customer service

I really like how you can order to aus, the prices are cheaper then anywhere . and the customer service is amazing especially Sam

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great people to deal with

Great people to deal with. Communication was excellent, responses were always quick, and any issues were sorted out straight away. Highly recommend!

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Man of there word.

Review title: Excellent Service and Quality Products

I’ve had a great experience with this company. The service has been excellent, the ordering process was straightforward, and the products met my expectations. Everything was handled professionally, and overall I’m very happy with the experience. It’s great to deal with a company that delivers on its promises. I’d happily recommend them to others and use them again in the future.

October 19, 2026
Unprompted review
Rated 3 out of 5 stars

I hope this shipment arrives

I hope this shipment arrives. My last order was seized by customs inbound...I have SnusDownUnder confirmation this time my products are insured. I liked doing business previously....will try again.

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

SDU is always reliable

SDU is always reliable, never lost a shipment.
Also their snus are always good and from my understanding they are real, plenty of fakes coming to Aus right now.
Couldn’t recommend more!

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service!

I've ordered probably 4/5 times, and everytime it's awesome service, they've let me know that they are shipping again, they work fast and are reliable and very easy to work with. Will always and definitely be using SDU

October 17, 2026
Unprompted review

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