Expected great things from this little bullet, but it disappointed. It crept up to 2 stars because it is quiet, which makes it discreet and doesn’t distract with loud noise. But, poor performer, despi... See more
Company replied
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Had some trouble with one product - my only negative is that the instructions about batteries could be clearer. BUT customer services were amazing and friendly, and quickly sorted the issue. The produ... See more
Really lovely smell (fresh strawberries) and taste (sweet and tart artificial strawberry). No sting, burn or irritation to penis or vagina. Rehydrates really nicely. Does get sticky if not rehydrated.... See more
From ordering to delivery I couldn't fault anything, very reliable arrived in under a week and in a discreet cardboard box. Brilliant idea especially having 18 ad 21 year old daughter's in the house.... See more
Company replied
Company details
Written by the company
There’s a new sexual revolution taking place… and we’re loving it! The dusty days when sex toys were bought in secret, kept hidden and, shhhh, never mentioned have been consigned to the past. It’s time to play! Here at So Divine we’re celebrating the arrival of a brighter future in which everyone can enjoy the pleasure of high-quality, satisfying sex toys.
Contact info
VH2, Dyrham Lodge, 16 Clifton Park, Clifton , BS8 4BY, Bristol, United Kingdom
- hello@so-divine.com
- www.so-divine.com
3.6
Average
161 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Brilliant service
Brilliant service. We are totally happy with our purchase and would definitely order through So Divine again.
May 25, 2022
gradually stops working after a short…
gradually stops working after a short time, even when replacing batteries, the vibration is noticeably weaker
March 19, 2022
Unprompted review
Efficient payment and delivery.
Efficient payment and delivery.
Fantastic customer service response.
March 8, 2022
Reply from So Divine
Hi there,
We're so sorry to hear that your product stopped working.
Please do email us with your order number to our customer service team: hello@so-divine.com. We will then be able to arrange to send out a replacement for you.
Best regards,
Melissa
So Divine Customer Care
Fast delivery and exceptional products
Fast delivery and exceptional products. Very impressed & would recommend.
January 12, 2022
Fantastic Customer Service
Love So Divine! I've shopped a few times and every time has been great. Products arrive quickly and work perfectly. My most recent order got lost in the Christmas parcel rush so they sent a replacement, and when the replacement didn't work they sent another and a free bottle of lube for my troubles. All sorted now thankfully! But a huge shoutout to Melissa and Ella from customer services for all their help.
January 10, 2022
Unprompted review
Overall a very positive experience…
Overall a very positive experience although the website was quite clunky and slow to load at times which made navigating it a bit tedious.
December 20, 2021
1devise of yours the pink one with …
1devise of yours the pink one with function of
negative pressure for clotoris , after 15 days and two times of use was stopt working.
2nd devise I ordered from you and I am waiting without news from your compay 2 weeks alredy,
Is not to much?
The reason that I pursate and paid for the same thing is to see how more times than 2 will work.
DR.ANDREAS FOKAS MD Ph D
GYNECOLOGIST
December 11, 2021
Reply from So Divine
Hi Andreas,
We are so sorry that you haven't had a reply. Our customer service team have been off recently due to sickness so we do apologies for not getting back to you sooner. If you can please let us know your email or contact hello@so-divine.com with your address details we can arrange to send you out a replacement.
We're sorry for any inconvenience caused!
Kind regards,
Melissa
So Divine Customer Care
Quick delivery.great prices and deals
December 6, 2021
Excellent quality items / Slow Website
Excellent quality and delivery got here safely. Website was very slow but otherwise good service. 4/5
October 12, 2021
really discreet and quick delivery
really discreet and quick delivery. first time user and they are brilliant!
September 13, 2021
One of the items arrive non-functional
One of the items arrived non-functional. Despite an email and contacting them via the website I have not heard back. Very disappointing customer service.
August 17, 2021
Reply from So Divine
Hi Jo,
We're very sorry that you've not received a reply.
Could you please email us at hello@so-divine.com and we can arrange to send out a replacement for you.
Once again, we're sorry for any inconvenience caused.
Kind regards,
Melissa So Divine
Good product
First product was faulty but they sent out a new one right away and works fine.
August 7, 2021
Excellent service
Excellent service. Great product delivered quickly. Nice packaging too.
July 17, 2021
Well done So-Divine!
Amazing experience! Really!
My girlfriend just loved it, and So-Divine's customer care did a great job to improve my customer experience... definitely recommended.
July 10, 2021
Reply from So Divine
Hi there,
We're sorry to hear that you have not received your order.
Could you please email your order number/details to: hello@so-divine.com and we can look into this as soon as we can.
Kind regards,
Melissa
So Divine Customer Care
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