Expected great things from this little bullet, but it disappointed. It crept up to 2 stars because it is quiet, which makes it discreet and doesn’t distract with loud noise. But, poor performer, despi... See more
Company replied
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See what reviewers are saying
Had some trouble with one product - my only negative is that the instructions about batteries could be clearer. BUT customer services were amazing and friendly, and quickly sorted the issue. The produ... See more
Really lovely smell (fresh strawberries) and taste (sweet and tart artificial strawberry). No sting, burn or irritation to penis or vagina. Rehydrates really nicely. Does get sticky if not rehydrated.... See more
From ordering to delivery I couldn't fault anything, very reliable arrived in under a week and in a discreet cardboard box. Brilliant idea especially having 18 ad 21 year old daughter's in the house.... See more
Company replied
Company details
Written by the company
There’s a new sexual revolution taking place… and we’re loving it! The dusty days when sex toys were bought in secret, kept hidden and, shhhh, never mentioned have been consigned to the past. It’s time to play! Here at So Divine we’re celebrating the arrival of a brighter future in which everyone can enjoy the pleasure of high-quality, satisfying sex toys.
Contact info
VH2, Dyrham Lodge, 16 Clifton Park, Clifton , BS8 4BY, Bristol, United Kingdom
- hello@so-divine.com
- www.so-divine.com
3.6
Average
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well I was interesting in something and…
Well I was interesting in something and i saw that it had a discount price so I purchased it. I noticed that the order was through an eBay partner (maybe since I am not a UK resident). But apart from the fact that I had no info on the delivery status everything was ok and the item was delivered. I am pleased with the site and I recommend purchaces from that Site
February 15, 2020
Unprompted review
SO DIVINE? SO EXPLOSIVE!
BRILLIANT! MY GIRLFRIEND SQUIRTED ALL OVER MY FACE AND IN MY EYES
January 25, 2020
Unprompted review
Cannot turn off unless battery removed…
Cannot turn off unless battery removed completely!
January 22, 2020
Unprompted review
£8 for an item with only 1 time use
£8 for an item with only 1 time use. Even scams allow more use from their rubbish.
December 20, 2019
Unprompted review
Reply from So Divine
Hi there,
We are very sorry to hear that you were unsatisfied with the product you purchased.
The £3.99 vibrating ring is only a 1 time use item with "30 minutes of fun". This is stated clearly on the packaging and website description so customers are aware of this before purchasing the product.
If your product has been unopened you can return this to us and we would be happy to refund you for your order.
Kind regards,
So Divine Customer Care
polite customer service and quick…
polite customer service and quick solution to my issue
December 13, 2019
Unprompted review
Feels like a scam
Feels like a scam. Looked at their website once and started getting emails with invoices and emails saying they'd charged me!! Do NOT use them!
April 29, 2019
Unprompted review
Reply from So Divine
Hi Hannah,
We are terribly sorry to hear what has happened. We can assure you that our website is not a scam and have never had an incident where a customer has been sent an invoice without placing an order on our website. We've looked into your case and no money was charged to your account. It appears that there may have been a glitch on our invoice system which we are terribly sorry for and will be continuing to investigate to prevent anything like this from happening. If you ever wish to purchase from us in the future we will add a complimentary product in order to compensate.
Once again, we're sorry for any inconvenience caused.
Kind regards,
Melissa
So Divine Customer Care
Reply from So Divine
Hi Dave,
Thank you for all of your positive comments!
If you need assistance with anything else let us know.
Kind regards,
Melissa
So Divine Customer Care
I had trouble with an old charger
I had trouble with an old charger, So Divine were fantastic in helping provide me with another. They also suggested I buy an updated producted and they’d shipped the charger for free. Really grateful and thankful for their advice and service. Ali x
March 12, 2019
Unprompted review
Reply from So Divine
Hi Ali,
Thank you for taking the time to leave us a review! It's great to hear that you had a positive service experience with us.
If you need any further assistance with anything else, please do not hesitate to contact us.
Kind regards,
Melissa
So Divine Customer Care
Great service
Good range of products.
Quick service and great value for money.
February 19, 2019
Unprompted review
Great service!
February 12, 2019
Unprompted review
GF was real happy with this gift
GF was real happy with this gift. Great product and very good service and communication. Thank you!
December 22, 2018
Unprompted review
Happy buyer
Easy transaction
Quick delivery
Product of good quality.
Would recommend to friends.
December 13, 2018
Unprompted review
Reply from So Divine
Hi Phil,
Thank you for your lovely comments, we're glad you had a positive experience purchasing from us.
Kind regards,
Melissa
So Divine Customer Care
Excellent service and product.
December 8, 2018
Unprompted review
Great product my wife is recommending…
Great product my wife is recommending this toy.
November 20, 2018
Unprompted review
Reply from So Divine
Hi there,
Thank you for purchasing our 'Let's Go Crazy' Rabbit Vibrator, it's great to hear such positive feedback.
If you need any further assistance, please don't hesitate to contact us.
Kind regards,
Melissa
So Divine Customer Care
Still haven't received my order which…
Still haven't received my order which was placed over 2 weeks ago
October 4, 2018
Unprompted review
Reply from So Divine
Hi there,
Thank you for getting in touch.
We are very sorry to hear that you have not received your parcel yet. Please email: hello@so-divine.com with your order number so we can investigate what has happened and schedule a new delivery for you asap.
We're sorry for any inconvenience that this has caused.
Kind regards,
Melissa
So Divine Customer Care
I am not happy with the product and…
I am not happy with the product and they are refusing a return.
August 28, 2018
Unprompted review
Reply from So Divine
Hi Jenny,
We are very sorry to hear about this and that you are not happy with your purchase. We always accept returns from unhappy customers and offer free replacements to all customers who may have purchased a faulty product. We haven't had any recent emails regarding a faulty product so we are currently unaware of the case you are describing. Please can you tell us your order number and be in touch with: hello@so-divine.com so we can help you out further.
Kind regards,
Melissa
So Divine Customer Care
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