SocietyOne Reviews 

145
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I have been paying off a loan through them but I havent actually been paying anything at all. Its a 5000 loan which I have paid 2000 but it has all been going to interest and fees not the actual loan.... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful. We have contacted them so many times trying to get approved for hardship and they just tell us to ring a financial planner (which we have). Because they wouldn’t approve the hardship... See more

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Rated 1 out of 5 stars

Don't Trust SocietyOne, After lending the payment they will charge the interest and late fee as per their wish and support team they are useless and giving useless reasons, finally hard earned mon... See more

Company replied

Rated 1 out of 5 stars

We are currently in a time with record low interest rates and a government telling us to reach out to renegotiate at lower rates. Everyone has reduced theirs except Society One who told me in writing... See more

Company replied

Company details

  1. Financial Institution

Information provided by various external sources

SocietyOne provides fast, simple, investor funded personal loans with low rates based on your unique credit history. Get your personalised rate online today.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

145 reviews

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No recent history of asking for reviews

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1.3

All reviews

(145)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent operator top notch service

Hi had the pleasure of dealing with Jonathan from Societyone I would recommend you ask for him as he was honest and helped me out and the speedy response was brilliant, customer above and beyond any company I dealt with.

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

Society One are great at managing your…

Society One are great at managing your finances, they come up with an interest rate that is unique for you and beats the banks. Society One have assisted me with a loan for the past 4 years and have always treated me like a person, not a number. The wait times on the phone are minimal and they are easy to get a hold of. They also do not have penalty fees for paying extra on your loan or even paying it out early. Additionally they can also support you if you are having issues with managing your repayments, a simple phone call and discussion and they will come up with a plan that suits you. If I ever need a loan again, I won't hesitate to contact them.

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic, polite and helpful service!!

I phoned yesterday to get a statement of my loan account. The gentleman I spoke with was really helpful and got me the statement whilst I was on the phone.
Seriously, this company is the bet lender I have ever dealt with over the last 25 years of getting car/personal/home loans.
Thanks SocietyOne for the outstanding service!

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Over a period of 3 days I have dealt…

Over a period of 3 days I have dealt with the most customer focused, transparent professionals one could ask for in this day and age, which is hard to come by....Massive thumbs up to SOCIETYONE and a great team of people

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Really helpful in trying to understand my situation and help me. Very grateful and very impressed with the ease of the process.

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

I have had loans in the past from other…

I have had loans in the past from other institutions and it seemed the process would never end. But with Society One it was a quick and painless procedure they answered my email in a timely manner to help me. I would recommend them to anyone

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with SocietyOne

I couldn’t be happier with SocietyOne,

Applying for loans can be quite complicated, frustrating, and even disappointing, SocietyOne has simplified the process, I love how they treated me like a person during the process and not just a set of details on an application.

I couldn't recommend them more

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Quick responses

Quick responses, short approval period and funds deposited within a day. Excellent customer service to boot!

May 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, no fuss assitance giving me a great result.
Highly recommended, the rates are pretty good too

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Easy process; Great result!

The process with Society one has been very easy. The online process was quick and straight forward and staff were friendly but professional on the phone. Very happy and they really do beat the Big Banks for rates. I’m very happy.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

My experience of Society One personal loan

My experience of applying for and receiving a personal loan with Society One was excellent. The initial process of application and sending documents was easy. All emails were responded to very quickly with easy to follow pricess.. Similarly finalisation via telephone was polite and well-informed, money in my account much more quickly than I anticipated. Nothing to improve in my case. Many thanks, MR

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Seamless experience from start to finish

The online application experience with Society One was seamless. From quote to submission, nothing was complex, and all information was clear and concise. After submission I was contacted by Society One over the telephone clarifying details. Joe (assessment officer) was helpful and professional, and communication past that point was excellent. The approval process was quick and funds available soon after the assessment was compete. I would have no hesitation in recommending Society One for your financial needs.

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

I was initially nervous about a loan…

I was initially nervous about a loan that was conducted entirely online and wasn't from a bank like I'd always dealt with in the past. I read a couple of financial reviews and liked the way Society One came across. I was surprised how quick and easy it was to apply and I'm not that tech savvy. We received an interest rate from Society One that was considerably lower than that offered by two banks! This included the bank we have been with for 34 years and had a housing and personal loan with in the past...my husband also worked for them for 5 years, you would think loyalty might have made a difference! We borrowed for a new car, and the money appeared in the account very quickly. On the few occasions that I have either rung or emailed I have received really polite,friendly and fast answers. I like the idea of peer to peer lending, it feels more personal. I'm so glad we took the opportunity to research and be approved for a Society One loan. My daughter also applied and received a loan for her wedding from Society One after the ease we had with the experience.

May 7, 2020
Unprompted review

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