Sofamall Reviews 

4
TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

4 reviews

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1-star

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4.0

All reviews

(4)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Sofamall from start to finish. The ordering process was simple, communication was clear, and the sofa arrived exactly as described. The quality honestly exceeded my expectations for the price — very comfortable, sturdy, and looks great in my living room.

Delivery was smooth and the staff were polite and professional. You can tell the company actually cares about customer satisfaction. I would definitely order from Sofamall again and recommend them to anyone looking for good quality furniture without ridiculous prices.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the sofa

Really happy with the sofa. Good quality at a very reasonable price. Communication from the seller was great from start to finish, and the delivery team was friendly and helpful. Overall a very smooth experience highly recommend

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

I WISH I COULD GIVE A 0

I WISH I COULD GIVE A 0

AVOID THIS COMPANY AT ALL COSTS, HOLES IN THE BACK SOFA AND PICTURES SUPPLIED ! AFTER SOME POOR ENGAGEMENT ON THEIR SIDE WHICH CAN BE SUPPLIED TO ANYONE THAT WANTS TO SEE IT!! ANYWAY, AN ABSOLUTE DISASTER THIS IS , HOLES HAVE NOW WORSENED IN THE SOFA!! THIS IS HORRIFIC WHAT AN EXPERIENCE- PLEASE PLEASE SAVE YOURSELF AND AVOID THIS COMPANY

SOFAMALL, Bedford , UNITED KINGDOM

THEY WERE TOLD THE SOFA WAS INSIDE THE HOUSE THEN THEY SAW AN OLD SOFA OUTSIDE AND ASSUMED IT WAS THAT WHICH IT WAS NOT !!! PICTURES WERE SUPPLIED REPEATEDLY TO THEM OVER AND OVER, ZOOMED IN, Over and OVER

PLEASE DO YOURSELF A SAVE OF A HEADACHE AND AVOID

I WOULD HAVE SIMPLY TOOK A REPLACEMENT BUT WITH ALL THE MESSING ABOUT I WAS REPEATEDLY IGNORED

March 17, 2022
Unprompted review
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Reply from Sofamall

We take all feedback seriously, but after carefully checking our records we have no evidence of you being our customer. We cannot find any order or communication history matching the details provided.

At SofaMall, we are committed to delivering quality products and reliable service, and we encourage genuine customers with concerns to contact us directly.
We kindly ask that only verified experiences are shared, as misleading or false reviews can cause unnecessary confusion for others.

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