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Softonic.com Reviews 2,184

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the products available, often praising their quality and the realistic graphics of games. People appreciate the platform for discovering and downloading software and apps, finding it a good source for games not readily available elsewhere. However, some people were dissatisfied with the website and user experience. Several customers reported issues with unwanted programs being installed, notifications, and difficulties in downloading desired content. There were also concerns about the app forcing ratings and linking to certain gaming applications that caused issues for some users.

What people talk about most

Application

Users describe ambiguous interactions with the app. While some reviewers praise it as a good app and the best... See more

Product

Clients share positive opinions on the product, with many reviewers praising the games as good, very nice,... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers express satisfaction, praising good... See more

Website

Customers had negative experiences with the website. Many reviewers advise avoiding the site due to concerns... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the game, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

I play the old games on this website like Angry Bird Rio is my most favorite game but this game is not available on play store,😭😭then I downloaded to this website Thank you softonic 💯❤️

Company replied

Rated 5 out of 5 stars

Eversince ive use this review center or review apps I'm glad you say this is the nice eversince promise thank you for this review apps

Company replied

Rated 5 out of 5 stars

The best place to discover and download software and apps! Easy, transparent, safe and quick - great website! Thanks

Company replied

Rated 5 out of 5 stars

What made your experience great? what is this company doing well? remember to be honest, helpful, and constructive!

Company replied


Company details

  1. Software Company
  2. Classified Ads Newspaper Publisher
  3. Computer Software Store

About Softonic.com

Written by the company

Softonic is the world's largest safe software distribution platform.

For almost 30 years now, we've been dedicated to helping people around the world discover and download the right software. Today, more than 130 million users visit us every month, choosing from a catalogue of over 1.5 million programs for Windows, Android, and Mac, available in 18 languages.

At Softonic, user security always comes first. Every program goes through rigorous checks that combine signature-based AV scans, behavioral analysis, reputation signals, and integrity verification. Collaborating with tools such as VirusTotal, all this ensures multi-layer protection and continuous monitoring before it reaches you.

The Softonic Score, our transparent security scoring system, provides confidence in every download. Files that pass all checks are certified safe to download.

Not sure which app is right for you? Softonic makes it easy to compare options with expert write-ups, user ratings, and clear categorisation designed to help you decide with clarity.

Find Out More

Is Softonic Safe?

Learn how we ensure a secure catalogue and how we provide confidence to our users.

Frequently Asked Questions

Find quick answers to the most common questions about us and our platform.

Contact Support

Get in touch with our team for help with your experience on Softonic.com.

Softonic.com - World's leading software discovery and distribution platform

Written by the company

Safe downloads, since 1997
Each file in our catalogue of over 1.5 million programs passes multi-layer scans, including behavioral analysis and integrity verification in collaboration with tools such as VirusTotal. The result is reflected in the Softonic Score, our transparent rating system designed to help 130 million monthly users worldwide download with confidence.

Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If you are gonna redirect to playstore…

If you are gonna redirect to playstore anyways then how about you shut this website up anyways?

January 4, 2026
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hey,

We're sorry to hear about the negative experience that led to your 1-star rating.

To clarify, Softonic is a free distribution platform for secure software. This means that we host programs and applications that meet the needs of our users, and downloading any of the programs listed in our catalogue is completely free.

In addition, we also offer reviews, the best alternatives, compare the solutions on the market and share news about technology, cinema, streaming, video games and much more.

We hope that your experience with us in the future will be positive and that you will find the best solution for your needs.

Have a great day!

Rated 5 out of 5 stars

Love this game

Love this game

December 31, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Jeziel Cantilang,

Thank you for your review.

We're glad to hear you're enjoying your gaming experience via Softonic.com. It's always rewarding to know that our catalogue of free downloads is hitting the mark for our users.

Have a wonderful day!

Rated 5 out of 5 stars

Ramesh Nargave 31

December 30, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Ramesh Nargave,

Thank you for your review.

If you ever decide to share more details about your 5-star experience on Softonic.com, we would be happy to hear from you.

Have a great day!

Rated 5 out of 5 stars

I like it

I like it
And it is useful for me
You can try now

December 28, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Anjali Kumari,

Thank you for taking the time to leave us a review and for your 5-star rating. We're glad to hear your experience on Softonic.com was satisfactory.

Have a great day!

Rated 1 out of 5 stars

It has already downloaded and accepts…

It has already downloaded and accepts to open,but the problem comes there.After it opens,the screen brings pink colour all over the screen.

December 27, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Simon Gatuha,

Thank you for taking the time to rate us. We're sorry to hear you found Softonic.com unsatisfactory.

However, please note that Softonic only hosts software download links and does not develop or sell the programs/apps listed in our catalogue. Therefore, we do not handle any in-app specifics such as usage or performance matters. For these kinds of support, please contact their customer service directly.

If you have any other questions, please do not hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

Good game

Good game
Good good good

December 26, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Reiven Salvador,

Thank you for taking the time to leave us a review.

It’s great to hear you’re enjoying one of the games available for free download on our platform, Softonic.com.

Have a great day!

Rated 5 out of 5 stars

Ok thats good

Ok thats good

December 26, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Kunji Mohammad,

Thank you for taking the time to leave us a review and for your 5-star rating.

Have a nice day!

Rated 4 out of 5 stars

Love the game.

December 25, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Athule Koyo,

Thank you for sharing your feedback with us.

We’re glad you’re enjoying our game selection and would value knowing what we can do to turn that positive experience into a 5-star one next time.

Have a great day!

Rated 1 out of 5 stars

Softonic diverts you to scam sites

Softonic diverts you to scam sites to download software. steampowered

December 18, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Graeme Hill,

Thank you for taking the time to rate us, although we're also sorry to hear you found Softonic.com unsatisfactory.

Our team always aims to ensure that our website and the programs you download are safe and virus-free. It has +60 anti-virus scanners and our security status indicator system will even warn you if the file you're downloading is suspicious in some manner.

If you can share with us how your experience went in-depth, then that will also contribute to improving our systems. You can read about our security process here: https://hello.softonic.com/how-we-make-softonic-com-safe-for-users/

If you have any other concerns, please don't hesitate to contact our Customer Support.

Good day!

Rated 5 out of 5 stars

It's the best game ever I mean it's so realistic

Hey everyone I just found the best game ever it's so realistic

December 18, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Sandile Shaun,

Thank you for your review and for being part of our community.

We're glad to hear that you’re enjoying the selection of titles we host at Softonic.com, for free download. We aim to keep the best games accessible for everyone.

Have a nice day!

Rated 5 out of 5 stars

Hi nice game

Hi nice game

December 14, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi NILKANTO DAS,

Thank you for your review.

Have a nice day!

Rated 5 out of 5 stars

SuvoSarker

Softonic.com

December 12, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Shuvo Sarker sarker,

Thank you for taking the time to leave us a review.

Have a great day!

Rated 1 out of 5 stars

They don't know what they are doing

First they should improve by giving me what I a want because I asked for something and they gave me something else

December 9, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello,

Could you give us more information? We're not sure what you mean.

Have a great day!

Rated 5 out of 5 stars

This game is cryaz

This game is cryaz

December 4, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello D Jagadish,

Thank you for your review!

We're delighted to hear that you enjoyed your experience on Softonic.com and are having fun with one of the games available for download from our catalogue.

Have a great day!

Rated 5 out of 5 stars

This apps is so good

This apps is so good

December 3, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello JM Lagco,

Thank you for taking the time to leave us a review and for your 5-star rating.

We're thrilled to know that you had a positive experience on Softonic.com.

Have a great day!

Rated 1 out of 5 stars

Misleading all the way!

Misleading all the way!
No matter which button you press, you end up with something you don't want! Junk site! Just ads and they install a program that wants your credit card information, even though you downloaded a free program! Stay away!

December 1, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi Erik,

Thank you for rating us. We are sorry to hear that you found Softonic.com unsatisfactory.

For the unwanted apps, please note that when clicking the green "Download" button, the page should refresh and open up a new one. If you get a pop-up, however, that is just an ad for a different app. To avoid getting that different app, just click "No thanks, I will continue downloading ___" that is on the very bottom of the pop-up. You can then download the correct app on the new page.

Softonic is a free software distribution platform. This means that downloading any of the programs listed in our catalogue is completely free. However, developers may also offer users other premium or paid versions of their programs and users are free to accept or decline, according to the application's terms and conditions. Any payment/subscription issues are dealt with directly by the developers.

If you have any other concerns, please don't hesitate to contact us.
Have a nice day!

Rated 5 out of 5 stars

Very nice game ..

December 1, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Naveen Kumar,

Thank you for your review!

We're glad to know that you found your experience on Softonic.com positive. Also, that you're enjoying one of the games available for download from our catalogue.

Have a great day!

Rated 5 out of 5 stars

Totaly awesome graphics

Totaly awesome graphics

November 30, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hello Kakande Abdulnool Faraha,

Your feedback and the 5-star rating are greatly appreciated!

We're glad to know that you found your experience on Softonic.com pleasing.

Have a great day!

Rated 1 out of 5 stars

misleading download buttons that lead…

misleading download buttons that lead to unwanted software or different programs than what they clicked for.

February 11, 2025
Unprompted review
Softonic.com logo

Reply from Softonic.com

Hi MΛΛRS,

We're sorry to hear you found your experience on our platform negative.

For the unwanted apps, please note that when clicking the green "Download" button, the page should refresh and open up a new page. If you get a pop-up, however, that is just an ad for a different app. To avoid getting that different app, just click "No thanks, I will continue downloading ___" that is on the very bottom of the pop-up. You can then download the correct app on the new page.

If you have any other concerns, please don't hesitate to contact us.
Have a great day!

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