We had 14 panels and a 6.4 kWh battery fitted several years ago when the original Solar Zero company first put the scheme out there. The system was subsequently taken over by the current Solarzero... See more
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We purchased a house that already had SolarZero solar panels and had to go through the transfers process. This process was made easy and seamless with the help of Vinod through helpful and timely emai... See more
My husband & I joined Solarzero in 2023 and we were very happy with the service. Unfortunately my husband passed away last year and a new agreement was drawn up with my name as property owner. Due to... See more
We have just sold our house and transferred the Solar Zero set up to the new owners. The transfer went smoothly thanks to Paige Prasad at SZ Servicing Ltd. The lawyers and real estate agent were confu... See more
3.5
Average
44 reviews
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I am a customer of Solarzero but I am…
I am a customer of Solarzero but I am very disappointed. The reason is I have found the Solarzero take $700 from my account with any reason. That's not the first-time. A month ago they took $1500 from my account. I went to supermarket and when I was trying to pay but payment was declined then I checked my account and found Solarzero took $700 from my account. Not very happy.
October 20, 2023
Unprompted review
This was a pushy sale and didn’t really…
This was a pushy sale and didn’t really answer my questions about how much it might cost if we had to move or cancelled with them then wanted us to sign a 20 year contract before even knowing if we were suitable to have them!?, when we questioned her on this she started talking around it then we questioned more and she hung up- seemed very dodgy to me and I will not be going with them!!!!
October 9, 2023
Unprompted review
Shocking sales process
The good side is that they provide a pathway to get solar installed. Their grid prices are highly competitive.
Their actual finance offer translates into paying twice the price of the initial install over a 20 year period. I'll leave that as neutral, but people need to understand that. It is not disclosed, you have to figure it out.
The bad is the very pushy, on their terms only, sales process. Unless you first accept a proposal to sign up for 20 years with them, they will not even confirm your eligibility, transferring for me unacceptable risk to the consumer. And they do not disclose exit fees, despite repeated requests.
It is unfortunate that their in principle good offer gets spoiled by their approach to sales. So be very careful what you sign up for!
February 24, 2023
Unprompted review
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