Solmer LTD Reviews 

108
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and efficient service, often noting that items arrived sooner than expected. Many people appreciate the high quality and robust construction of the products, which are often described as exactly matching their online descriptions and being well-packaged. Reviewers also highlight good communication, ease of ordering, and competitive pricing, contributing to a smooth overall purchase experience. However, some customers also noted significant issues with specific orders, particularly for hoodies or sweatshirts, which were never received. These reviewers reported a lack of communication regarding updates or delivery dates, and in some cases, difficulty contacting the company.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as well-made, robust, and of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Order

People report positive experiences with order, praising the prompt arrival of items, often earlier than... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent and good quality... See more

Service

Customers consistently note positive experiences with service, often highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You really couldn't deal with a better company 😉 I needed a special size 'inner bin' for my kitchen under worktop pull out bins. I ordered it on Friday night at 10:30 pm, the item was picked and pa... See more

Rated 5 out of 5 stars

Solmer had the right size drawer runners that I wanted and description and sizes on website meant I bought the correct ones first time. Very pleased with product. Look well made and easy to fit... my... See more

Rated 5 out of 5 stars

I found the item that I needed online and after doing a like for like search concluded that this company offered the best value by far, nearly 50 percent cheaper than some of its competitors. The ser... See more

Rated 5 out of 5 stars

I have bought from this seller 3 times now and have had no problems each time..they kept me up to date on my order and the parcel arrived well packaged and in a great condition..the delivery was reall... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(108)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Solmer order number IN75494 for Häfele Barkston T Bar Handle Ø 12mm Fixing Centres 456mm. qty 20

Excellent service, handles were as described, supplied with fixings, and arrived in less than 48 hours of placing the order.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to find what I needed online and the reasonably priced replacement downlights arrived the next day. Excellent service.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Can’t rate Solmer Ltd enough I ordered on the 2nd Feb and received on the 4th Feb that is excellent Service since I live in the Northeast Scotland. Product was perfect and very well packaged. Thank you.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to a gentleman from Solmer

Spoke to a gentleman from Solmer. Explained what I needed I.e. soft close add on damper. Confirmed they were in stock. Went on website, ordered, paid and delivered within 3 - 5 working days as advertised. All very easy

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

This was the only place I could find the Blum Hinge horizontal mounting plate to match the ones in my kitchen cupboards.
Service was quick for such a small piece of ironmongery and the price was very good.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Poor design and quality

Standard kitchen drawer attachment arrived fine, but for the price: incredibly fragile, not standard size, and not fit for purpose. No instructions either... But did include a QR code for feedback!!

January 31, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look