Banner for SoLo Funds

SoLo Funds Reviews 2,301

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,431 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the user experience, especially when requesting and receiving funds. Many people appreciate the helpfulness of the service during times of financial need, finding the process straightforward and efficient. The customer service is also consistently praised for being responsive and supportive. However, some people were dissatisfied with aspects of the payment process, specifically mentioning issues with card verification, difficulties accessing accounts after payments, and problems with refunds. A few other people also felt that certain payment requirements or fees were a point of concern.

What people talk about most

User experience

Users describe positive interactions with the user experience, often highlighting its speed, efficiency, and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers appreciate the quick and easy process of... See more

Service

Customers had positive experiences with service, often highlighting its ease and speed. Many reviewers found... See more

Application

Customers consistently note positive experiences with the app. Many reviewers found it easy to use, with a... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the courteous, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gives the individual a chance to help a someone while also helping themselves (with the tip that is collected when the amount is paid back) if i) or gives an individual the opportunity to be helped wh... See more

Company replied

Rated 5 out of 5 stars

It helped me out a lot when I lost my job unexpectedly. There are times in life when you cannot control how companies will let you go through no fault of your own, especially while on FMLA. Solo came... See more

Company replied

Rated 4 out of 5 stars

Nobody picked me for my first amount so then I had to enter a smaller amount and now got a loan. The only issue I had was it should be your choice on tipping solo and how much we would like to tip rat... See more

Company replied

Rated 5 out of 5 stars

Solo helped me see that people can help one another and real people helping real people is how it's supposed to be. I gave me a sense of connection not often found these days. refreshing , helpful , a... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

About SoLo Funds

Written by the company

SoLo is the leading community finance platform focused on working class communities. Our members borrow on their own terms and lend to make industry leading returns or a social impact.

SoLo has over +3 million users, +2 million loans funded with 82% of its members being from underserved zip codes. As one of the few certified Benefit Corporations in financial services, SoLo has emerged as the new financial service leader on pace to deliver $1B back into working class communities by Q1 ‘26.

The traditional financial system has failed our communities, excluding them from returns and access to short term cash. SoLo created something different, something more human. They went back to the basics, creating a community where people could support each other financially. SoLo calls this community finance.


Contact info

Promotion box for SoLo Funds

The #1 Community Finance App

Where you borrow, lend & bank on your terms. The peoples choice.

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time here and it was excellent

Nice smooth easy

May 3, 2026
SoLo Funds logo

Reply from SoLo Funds

Hello,

We do not take it for granted that you trusted us with your financial needs.
We are pleased you joined our community and we look forward to helping you meet your goals again.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Efficient and user friendly

Experience was quick and easy. It’s nice for people helping out other people in this economy !

May 2, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Jackie,

We developed SoLo to help people using something different, something more human, and we are glad to hear from you that it works.
We were tired of financial services not designed for our needs and the lack of trans­parency, simplicity, and unfair terms.

Thank You for being part of our community where people support each other.

Thank You,
SoLo Community Expert

Rated 4 out of 5 stars

Ease of funding

May 2, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear MH,

We always love to hear from you. Your insights are essential in helping us enhance our products and services. If you have any other suggestions or areas where you think we could do better, please feel free to share them with us.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars
SoLo Funds logo

Reply from SoLo Funds

Hello,

Thank you for your continued support. We're incredibly grateful that you've chosen to share your positive experience with Solo.

Being part of our community inspires us to constantly strive for excellence. If there's anything else we can do to assist you, please let us know.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

I got my first loan within 5 minutes

I got my first loan within 5 minutes. It was for $50 and I had to repay $62 a week later. Thank you Solo Funds, this is an amazing platform and I'm so thankful I was able to find help! I wish there were more companies like Solo Funds, because for us people in need, it's so hard to find help especially if you need money the same day. Again, thank you Solo Funds for what you're doing and you're making the world a better place through your gracious platform and amazing lenders! The lenders are beautiful people for what they're doing and I wish I could do so much more in terms of paying them back.

April 24, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Brett,

We’re truly grateful to hear that you were able to get the support you needed quickly—especially during a moment when timing really matters. Providing fast, accessible financial help is exactly what our community is built for, and feedback like yours reminds us why we do what we do.

Thank you again for trusting SoLo Funds—we’re honored to be part of your journey. If there’s ever anything we can do to support you further, don’t hesitate to reach out.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Was very on time

Was very on time. Just when really needed the most

May 2, 2026
SoLo Funds logo

Reply from SoLo Funds

Hello,

Thank you for your feedback! We’re glad to hear that SoLo was there for you right when you needed it most.

Providing timely support is a core part of what our community strives for, and it means a lot to know we were able to meet that need for you.

We appreciate you being part of the SoLo community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

It was a very smooth process

It was a very smooth process. That’s a 10!!

May 1, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Rhonda,

Thank you for taking the time to share your positive experience with us. We're pleased to hear that Solo made a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day.

We look forward to seeing you again soon.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

The site/app is easy to use and very…

The site/app is easy to use and very helpful for those in need.
The community is very gracious and caring.
This is a great way to help those in need and be a help to those in need.

May 1, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Elijah,

We’re glad to hear that you find SoLo Funds easy to use and helpful in times of need.

Our community is truly at the heart of everything we do, and it’s wonderful to know that the care and generosity of our members are making a positive impact.

We appreciate you being part of this journey with us and helping make support more accessible for everyone!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

I love how easy it is to apply for a…

I love how easy it is to apply for a loan.

April 30, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Nathalie,

We’re so glad to hear that you find it easy to apply for a loan with SoLo.

Making the process simple and accessible is a top priority for us, and it’s great to know that your experience reflects that. We appreciate you being part of our community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Excellent Customer Service

This was a new process for me in regards to getting a small loan. The SoLo Team walked me through it. The overall experience was fast, efficient, and absolutely friendly. Excellent customer service and I highly recommend. Thank you.

April 29, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear JLong,

We’re thrilled to hear that your first experience was smooth and that the team at SoLo Funds was able to guide you every step of the way.

Providing fast, friendly, and supportive service is something we truly prioritize, so it’s great to know that came through in your experience.

We appreciate your recommendation and are grateful to have you as part of the SoLo community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

It was a very easy process

It was a very easy process, requesting and paying back. The entire application to receiving the money was extremely quick and helpful.

May 1, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Heather,

We’re glad to hear that the process from requesting to repayment was smooth and easy with SoLo.

Making the experience quick, simple, and helpful is exactly what we aim for, so it’s great to know we delivered for you.

We truly appreciate you being part of our community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

good money borrowing app

good ap for what it does ...

May 18, 2025
SoLo Funds logo

Reply from SoLo Funds

Dear Frank,

We’re glad to hear that you find SoLo Funds helpful for your borrowing needs.

We’re always working to provide a simple and reliable experience, and we appreciate you taking the time to share your thoughts.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

I think this service is great

I think this service is great. So glad there are lenders willing to help when needed. This is a wonderful website for those who need the extra help before getting paid.

April 29, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Tara,

Thank you for your positive feedback. We're thrilled to hear that Solo met your financial needs.

Your feedback is invaluable to us and plays a crucial role in helping us enhance our offerings. We look forward to the opportunity to serve you again.

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

They are fast easy simple and a life…

They are fast easy simple and a life saver

April 27, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Dave,

We’re glad to hear that you find SoLo Funds fast, easy, and simple to use.

Knowing we could be there for you when it mattered most truly means a lot to us. We appreciate you being part of our community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

How simple it is and how quickly you…

How simple it is and how quickly you get help you need

April 30, 2026
SoLo Funds logo

Reply from SoLo Funds

Hello,

We’re so glad to hear that you found SoLo Funds simple to use and that you were able to get help quickly when you needed it.

Providing fast and accessible support is at the heart of what we do, and we truly appreciate you being part of our community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Amazing and fast!!

Amazing and fast!!! Very easy to use and will definitely be using the service again.

April 29, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Kim,

We’re thrilled to hear that you found SoLo amazing, fast, and easy to use.

It means a lot to know you plan to use the service again. We’re always here whenever you need us. We appreciate you being part of our community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Easy to navigate and understand.

Easy to navigate and understand.
Prompt access and response to the help center via the app as well.
Terms are clear and fair.

April 28, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Lelynda,

We’re glad to hear that you found SoLo Funds easy to navigate and understand, and that our help center was responsive when you needed support.

Clarity, fairness, and timely assistance are all priorities for us, so it’s great to know your experience reflects that. We truly appreciate you being part of our community!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Good experience


Good experience

April 29, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Ron,

We’re glad to hear you had a good experience with SoLo Funds.

We appreciate you being part of our community and look forward to supporting you again whenever you need us!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

This app has been a lifesaver

This app has been a lifesaver. I haven't been able to lend anyone money yet however I have completed 3 loans and everything was fast and easy. Thank u

April 30, 2026
Unprompted review
SoLo Funds logo

Reply from SoLo Funds

Dear Shanna,

We’re really glad to hear that SoLo has been helpful for you and that your loan experiences have been fast and easy.

It’s great to have you as part of the community; whether borrowing or lending, every member plays an important role. We truly appreciate you and look forward to supporting you whenever you need us!

Thank You,
SoLo Community Expert

Rated 5 out of 5 stars

Solo is great to have when you need…

Solo is great to have when you need cash in emergency. They are very courteous and helpful working with you to get cash you need.

April 29, 2026
SoLo Funds logo

Reply from SoLo Funds

Dear Darrell,

We’re glad to hear that SoLo was there for you during an emergency and that you found the experience courteous and helpful.

Providing support when it matters most is exactly what our community is here for. We truly appreciate you being part of SoLo Funds!

Thank You,
SoLo Community Expert

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look