t is not often I write reviews, but when you receive service excellence, then it is worth my time. I have been dealing with Solwars Gun Shop for over 7 years and have always received excellent service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
H&N Baracuda Green .22 Cal 12.96gr. Order delivered quickly, well packed and in excellent condition. Wil... See more
Company replied
Communications with the staff at Solware was first class. I couldn't collect my gun for a few weeks and so kept in touch regarding a suitable date and time. Great customer service! The amount of... See more
Company replied
Exceptional customer service on my first visit to the store. I came to collect an air pistol I saw on line, plus pick up some accessories. At no point did I feel pressured and they in fact saved m... See more
Company replied
Company details
Written by the company
Solware stock and supply a huge range of Air Rifles, Air Pistols, Shotguns & Firearms as well as ammo and accessories for all your Shooting requirements. We pride ourselves in being 100% honest and will give you the best advise and recommendations so you can make the right decision on products of interest. We are also not here just for the sale but we are hear to look after you with any queries, issues or anything else after the item has been brought.
Contact info
Unit 1 Tame Valley Small Business Centre, Magnus, B77 5BY, Tamworth, United Kingdom
- 01827 215222
- sales@solware.co.uk
- www.solware.co.uk
4.7
Excellent
314 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick, efficient, friendly service.
Absolutely brilliant customer service from start to finish. I will definitely be back.
September 24, 2025
Reply from Solware Ltd
thankyou for taking the time to leave us a positive review , we appreciate it
I wanted a new cartridge bag
I wanted a new cartridge bag, as my old one was in shreds. Solware had a superb example at a good price, and it came without delay.
Thank you Solware!
October 7, 2025
Unprompted review
Reply from Solware Ltd
thankyou for taking the time to leave us a good review , we apprecite it
Reply from Solware Ltd
thankyou for taking the time to leave us a good review , we apprecite it
Surprisingly fast shipping and delivery…
Surprisingly fast shipping and delivery - arrived next day. Great price - will use again.
October 2, 2025
Reply from Solware Ltd
thankyou for taking the time to leave a good review , we appreciate it
You had the product I required
You had the product I required, the pricing was excellent so was the delivery. However I did have a few problems ordering. I don’t do tech.
September 30, 2025
Reply from Solware Ltd
Hi, thank you for you review and website is being redesigned and launching soon.
Reply from Solware Ltd
thank you
Reply from Solware Ltd
Thank you
Great Service!
Solware as well as being one of the best on price are also one of the best when it comes to service.
Ordered 10 tins of pellets on Saturday evening which arrived extremely well packaged & protected on Wednesday morning.
September 27, 2025
Reply from Solware Ltd
thankyou for taking time to leave us a review , we appreciate it
I have two versions of the co2 gal and…
I have two versions of the co2 fal and tried all over for spare mags. I was so happy to get two from Solware. They were a very fair price and the service was second to none. I am so grateful.
September 26, 2025
Reply from Solware Ltd
Hi Paul, glad we served you well and you were happy with price and service. Thank you for leaving us your review, we really appreciate it.
Good prices and excellent delivery.
September 26, 2025
Reply from Solware Ltd
Thank you, appreciate that.
Great service
Solware are great. Whether it's an online order or calling in at the shop, they're brilliant.
September 2, 2025
Reply from Solware Ltd
Hi Ryan, thank your for you kind words and for taking the time to leave us your review, we really appreciate it.
These guys go to 11
My customer experience started long before I even set foot in the shop. I made a phone enquiry and gun I was looking to purchase was out of stock so I was asked to e-mail my request and they would inform me when the Items were in stock. I have had this before only to be forgotten but the guys at Solware did exactly what it says on the tin and as soon as the item was in stock I got an e-mail advising me so. They also advised that the price had gone up but discounted the gun at the old price. When I got to the shop I was shown the gun and given several tips. I also bough an Elements 4-16 x44 scope (you can just feel the quality) because it was discounted heavily to make way for the newer model so I couldn't pass it up. Moderator and a quality soft case to carry it all home. They set up the scope and zero'd it on their dinky little indoor range so tomorrow I can get straight into familiarising myself with the gun . It is a 2 hour drive from my home to Solware's shop but it was absolutely worth it. I would not hesitate to recommend this company and I will be going back for more goodies as soon as I have replenished the coffers.
September 10, 2025
Unprompted review
Reply from Solware Ltd
Hi, really glad to hear that you had avery happy visit to Solware and glad we served you well. Thank you for this lovely review, we really appreciate it. If you need anything else or just advise you know where we are. Thank you.
Super value Steyr Pro x magazine
Super value Steyr Pro x magazine, fast delivery, super happy with it!!👍
September 3, 2025
Reply from Solware Ltd
Hi, glad we served you well and thank you for the review, we really appreciate it.
Fast service and in stock
Fast service, had what I wanted in stock. JSB shorts are advertised on lots of sites as being in stock. You order them and then they tell you they aren't in stock. This is not the case with Solware. My items were delivered very quickly as well.
Excellent service and competitive pricing.
August 30, 2025
Reply from Solware Ltd
Hi Mr Winstanley, glad we served you well and you were happy with the service provided. Thank you for taking the time to leave us this review, we really appreciate it.
Exceptional customer service
Exceptional customer service on my first visit to the store. I came to collect an air pistol I saw on line, plus pick up some accessories. At no point did I feel pressured and they in fact saved me money with their advice.
They are very quick in their response to emails and their post sales support is very good indeed.
August 27, 2025
Reply from Solware Ltd
hi there , thankyou very much for taking the time tot leave us a positive review , we really appreciate it
Reply from Solware Ltd
thankyou for taking the time to leave us a review we appreciate it
Reply from Solware Ltd
Thankyou
The guys at Solware are knowledgeable…
The guys at Solware are knowledgeable and always helpful.
July 25, 2025
Reply from Solware Ltd
Hi Mr Mansell, thank youf or your kind words and for taking the time to leave us this review, we really appreciate it.
Reply from Solware Ltd
Hi, thank you for these kind words, we appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.