Sony Reviews 

500
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Purchased a Sony Bravia TV from Costco. The TV was advertised as Bluetooth installed. After numerous attempts to contact Sony (no replies) I eventually got a list of steps to take to rectify the Blue... See more

Rated 1 out of 5 stars

Terrible service. My wh1000-xm6 headphones broke at the headband after 8 months of careful use, and customer service denied my warranty claim. They even admitted that several other customers had re... See more

Rated 1 out of 5 stars

Worst Scammers!!! Send a Sony AI camera for repair due to faulty on the LCD deeply after overheating. in the worst arrogant manner they tell me that it's an external damage that has cause... See more

Rated 1 out of 5 stars

Absolutely disgusting customer service. They're lucky I can't refund their garbage products at this point. I will never spend another dime with sony. Period. They take your money when you cancel subs... See more

Company details

  1. Home & Garden

Information provided by various external sources

Sony tilbyder det seneste inden for kameraer, HD-TV, Blu Ray Disc og Sony DVD-produkter, digitalkameraprodukter, MP3-afspillere, bærbare computere og meget mere, nyd den seneste teknologi fra Sony – like.no.other


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1.3

Bad

TrustScore 1.5 out of 5

500 reviews

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1.3

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(500)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought a SONY KD65-AF9 OLED TV.

Bought a SONY KD65-AF9 OLED TV.

Panel had very visible flaws in colour uniformity. Yellow was orange, light brown was dark brown and so on.

I had the TV at their Service partner, but it came back saying uniformity was within Sony standards. I was not happy with this conclusion, so Sony asked for more pictures to check with other panels of the same TV-set.

They again concluded that panel was within Sony-standards.

Luckily the shop i bought the TV from (HIFI Klubben Odense), agreed with me, that the TV did not live up to expectations and they took upon them to give me another TV (not a Sony-TV).

So very bad experience with Sony. Good experience with HIFI Klubben.
I will not buy a Sony TV again and also refrain from buying other Sony products after this experience.

May 22, 2019
Unprompted review
Rated 3 out of 5 stars

Doesn't meet my expectation

I trust Sony products. I have used its mobile phone Sony Xperia XZ3 and I love it. So when it comes to select one headphone, I put Sony at the top of my list. Actually, it does its promise, offering a good noise cancelling function and excellent battery life up to 30hr. But I'm not amazed by its hi-res audio knack. The audio track remains 192kbps, 256 or 320kbps?

May 5, 2019
Unprompted review
Rated 1 out of 5 stars

Mickey Mouse Sony Phone!!

I bought a Sony Xperia XA phone about 18months ago!! I have had problems with it from day one. Whilst the camera is very good the phone is rubbish!!! To answer a call you are supposed to just swipe the green phone symbol. This Just Cuts the Call off!! If you press the green phone symbol this just cuts off. If you are searching on Google for a restaurant or gym and go onto the site to check an address it automatically rings them!! I paid a lot of hard earned money for this phone and it's rubbish!!!!

January 30, 2019
Unprompted review
Rated 5 out of 5 stars

As someone who owns Bose noise…

As someone who owns Bose noise cancelling headphones, these new headphones have blown me away. The noise cancelling is a noticeable step up from the QC 35 I currently. It's light (a tad heavier than the Bose), comfortable (I usually can't stand having most headphones on for a long time as my ears tend to get sore - no issues 3 hours in with this pair), and have a sound quality that blows the Bose or any other noise cancelling headphones I've tried out of the water. Being able to cup the right headphone to pause the noise cancelling to listen to people talking to you without taking off the headphone is a pretty cool feature.

Aesthetically, I prefer how the Bose looks, but then again I purchased this for the audio and noise-cancelling properties, not how it looks. The touch controls on the right earpiece took a bit to get used to, but quickly became second nature.

Being able to charge via USB-C is a plus as someone who has a Galaxy S8 and a Nintendo Switch, as I can use the same cable. It also lets you charge the headphones via Quick Charge. While I can't speak to it's longevity, the headphones seem to be high quality, and I don't notice any discernible issue with the headband - something that I understand the previous models suffered from.

Overall, I am extremely impressed by the WH1000XM3, and it will easily become my every day carry headphones.

December 7, 2018
Unprompted review
Rated 2 out of 5 stars

Bye sony

Crap phone!!!! I am now using iPhone, they have better quality and longer life time then your phone, your only success is play station :/

November 14, 2018
Unprompted review
Rated 1 out of 5 stars

Sony no longer means quality

I bought a SONY TV in April 2017 for £599. We are now in June 2018 and the LCD screen is no longer working due to the breakdown of an electrical component. Technicians confirmed this was a manufacturer’s defect. I contacted Sony and I was told that they could give me 40% of the cost of my TV. They also told me that this type of issue could happen in the early life of the product ...... surreal .... I thought buying Sony meant buying quality .... maybe in the past but not nowadays. I will personally never buy that brand again. Really disappointing and shocking that just over a year is considered as an acceptable life span for a Sony product.

July 12, 2018
Unprompted review
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