The handbag I received was completely similar to the photo on the website, even nicer and top quality! I was surprised and really happy when I saw that it came with a surprise: there was a gift in the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great communication with Soruka team, fast solving the problems, pro-active. Very quick delivery although the parcel passed through many countries. And not the last thing... the purses are beautiful,... See more
Company replied
Order arrived earlier than expected, beautifully packaged, high-quality and you can tell these people are passionate about what they do. The handbags look even better than pictured on the website. I'm... See more
Company replied
My husband bought me the first two Soruka bags in Barcelona and I loved them so much that I searched the brand online. Ordered two bags on a Sunday afternoon and they arrived three days later (two wor... See more
Company replied
Company details
Written by the company
Soruka – Sustainable Fashion | Handmade Recycled Leather Bags & Accessories Soruka is a sustainable fashion brand from Barcelona, known for its handmade bags, wallets, and accessories crafted from recycled leather. Each item is one-of-a-kind, created by skilled artisans using leftover materials to reduce waste and promote eco-friendly, fair trade fashion. At Soruka, we combine timeless design, ethical production, and environmental responsibility to create accessories that make a difference. By choosing Soruka, you support slow fashion, upcycled craftsmanship, and a greener planet. Discover our unique collections: soruka.com
Contact info
C/ Astúries, 50, 08012, Barcelona, Spain
- comunicacio@soruka.com
- www.soruka.com
4.7
Excellent
559 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Soruka
Thank you for your kind words! We're happy to hear you love the product and that the delivery was fast. We truly appreciate your support!
I bought my first bag in Sicily. I was so happy and satisfied with the product that I decided to look for you on the internet. I succeeded!
I really love your products.
November 15, 2025
Reply from Soruka
Thank you so much for sharing this! We’re delighted to hear that your first purchase in Sicily made such a great impression and that you looked for us online afterwards. It means a lot to know you love our products. Thank you for your support!
Shopping was easy, shipping fast and secure
Shopping was easy, very clear product photos. The delivery was great, UPS so safe and secure. Sadly because Britain has left the EU, we don’t get free shipping, but that is just for information, as the company has additional costs to cover.
November 19, 2025
Reply from Soruka
Thank you very much for your detailed feedback! 🙏
We’re glad to hear that shopping was easy, the photos clear, and that the UPS delivery felt safe and secure.
We really appreciate your understanding about the extra costs after Britain left the EU – we always try to keep everything as fair and transparent as possible.
Absolutely recommend
Ordered a handbag and wanted so add another item afterwards - excellent customer service. The bag arrived 2 days later and is gorgeous. Highly recommend!
November 9, 2025
Reply from Soruka
Thank you for your kind words! We’re delighted you loved the customer service, the fast delivery and your gorgeous bag. Highly appreciate the recommendation. 💚
I love your bag
I love your bag. Just a pitty that the box was damaged at arriving.Fortunatly the bag wasnt damaged.
A Little drawback is the smell of leader that the bag has.
Thank you very much for the little wallet as present in the box…
October 26, 2025
Reply from Soruka
Thank you so much for your lovely review! We’re happy you love the bag and the little wallet, and we appreciate your feedback about the box and the leather smell. 💚
These are truly unique bags, and well made!
These are unique and super colorful bags, I love them! I've ordered twice, and both times they came quickly and well packaged.
Excellent service from Spain to France, they arrived within 4 or 5 days.
October 25, 2025
Reply from Soruka
Thanks for the love and the repeat orders! We’re so happy your colorful, unique bags arrived quickly and well packaged both times!
Unique and beautifull bags!
Beautiful and unique bags, genuine leather, recycled materials, gorgeous colors, fast delivery, gift included.
October 30, 2025
Reply from Soruka
Thank you! We’re thrilled you love our beautiful, unique bags made with genuine leather and recycled materials—and that delivery was fast. Hope you enjoyed the little gift!
I love Soruka
October 25, 2025
Reply from Soruka
Thank you so much! 💚 We love hearing that you love Soruka. Your support means the world to us.
Smooth
Quick delivery, very nice products (quality and appearance correspond to pictures shown on homepage), simple payment options.
October 12, 2025
Reply from Soruka
We’re so happy to hear that your shopping experience went smoothly and that you love the quality of our products.
Thank you for your trust and kind words — it means a lot to us! 🌿
Really quick delivery
Really quick delivery. Beautiful bag as always. I really must stop buying them…..or maybe not!
October 18, 2025
Reply from Soruka
Thank you so much for your lovely feedback!
We’re delighted that you love your new bag and appreciate your continued support — we say keep collecting them!
Quick and easy purchase
Quick and easy purchase, high quality!
Also received fast and with a small gift!
Thank you)
October 8, 2025
Reply from Soruka
Thank you for your lovely feedback 💚 We’re so happy you enjoyed your shopping experience and loved your Soruka piece (and the little gift!). We hope it brings colour and joy to your everyday style 🌈
Beautiful boots!
Prompt delivery. Beautifully wrapped and fabulous quality again! I’ll be back.
September 30, 2025
Reply from Soruka
Thank you for your kind words! We’re so happy you loved the quality and presentation. Can’t wait to welcome you back soon! 💕
Everything was perfect
September 26, 2025
Reply from Soruka
Thank you so much! We’re thrilled to hear everything was perfect. We hope you enjoy your Soruka bag for a long time! 💚
The shoes are something special
The shoes are something special, authentic, extraordinary.
The service is great and professional, thanks for getting to know them.
September 18, 2025
Reply from Soruka
We’re so happy to hear that you find the shoes truly special and authentic! 🧡
It’s wonderful to know our service made a great impression too — thank you for sharing your experience with us.
Reply from Soruka
Thank you so much for your kind words! 💛
We’re delighted that you love your new handbag and that your order arrived so quickly. We look forward to seeing you again soon!
Fast delivery and excellent quality
I was so amazed to receive my parcel so extremely fast! And I love love love the bag. Got a sweet freeby bag and a lovely bag for storing the leather bag, too. Loved the shopping experience, thank you so much.
September 23, 2025
Reply from Soruka
We’re thrilled you enjoyed your shopping experience! It’s wonderful to hear the bag and extras made you happy. Thank you for your lovely review!
Glasgow cross body bag
This was a Glasgow cross body bag and was a present delivered direct to the recipient. The delivery was well ahead of schedule. The person receiving it for their birthday is delighted with it.
September 10, 2025
Reply from Soruka
We’re so happy to hear the Glasgow cross body bag was a hit! Thank you for letting us be part of such a special birthday surprise.
Reply from Soruka
Thank you so much for your kind feedback! We’re thrilled to hear you loved your bags and our support. Enjoy them!
Beautyful Backpack.
Beautiful Backpack 🎒. Very good and friendly service: I noticed that I have ordered the wrong model. I wrote an email and could change it without any problems. Thank you 🤩
September 14, 2025
Reply from Soruka
Thank you so much for your kind words! We’re thrilled that you were able to easily change your order and that you enjoyed our service. We hope your backpack brings you lots of joy! 🤩
Buying a handbag ordering then paying &…
Buying a handbag ordering then paying & it’s not in stock is extremely frustrating
September 6, 2025
Reply from Soruka
We completely understand how frustrating it can be to order a handbag, make the payment, and then find it is out of stock.
We previously sent you an email regarding a possible replacement for the model you chose, but we haven’t received a response yet. Today, we have resent the email so that you can review it and resolve the issue as soon as possible.
Thank you for your patience, and we look forward to hearing from you soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.