Sospecial Reviews 

368
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I too wish I had read this first. I placed an order a month ago and got very much the same experience as other reviewers. They are the worst company ever to deal with. I have written to Trading Standa... See more

Rated 1 out of 5 stars

Ordered on 6th Feb 2011. Money taken immediatley. No delivery after 2 weeks so contacted via phone. Only get answerphone. Emailed and received email from a [name removed](possibly a mystical figure !)... See more

Rated 1 out of 5 stars

I paid back in Oct 10 for eyessential, false eye lashes and St Topez tanning lotion total of £73.13. Todate dispite numerous promises of immediate delivery made by [name] nothing has been received,... See more

Rated 1 out of 5 stars

Ten months yes! Ten months ago I ordered an item off this site , after numerous e-mails saying the same old thing, like we've just got stock in, it will be sent out right away, they've now had my mone... See more

Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store

Information provided by various external sources

Online Retailer of Branded Beauty Products


Contact info

1.1

Bad

TrustScore 1 out of 5

368 reviews

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1.1

All reviews

(368)

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Rated 1 out of 5 stars

Utter scum bags!!!!!!!

After experiencing same problems as everyone else I have now forwarded so specials details to my banks fraud department.save your money and..............
DO NOT ORDER FROM THIS SCAMMING LOW LIFE!!!!
I was lucky and managed to get my money back from my bank.

February 28, 2012
Unprompted review
Rated 1 out of 5 stars

Rip Off Company

I also ordered collagen tablets on 09/02/2012.from this company. Still have not received them or had my emails answered. I now realise after finding this website that I am not going to receive my order or any money back. So people please be aware of So Special. They are just a Rip Off
Company with no morales.

February 27, 2012
Unprompted review
Rated 1 out of 5 stars

Contact Number for Jody Palmer

Ok, some updates as I was also duped by this person. Ordered some collagen tablets on 12th Feb and still nothing. Emailed so many times and not a single response. Have contacted bank and South Wales Police...will also be contacting national fraud squad and Trading Standards......however to my surprise, looking at my credit card statement and on the transaction for SoSpecial, there appears to be a mobile number....so I rang it. It rang for a while and went to voicemail, where a lady spoke and said "this is the voicemail for [name]...bingo! I've updated South Wales police with this info who will be looking into it now.

[name].

February 26, 2012
Unprompted review
Rated 1 out of 5 stars

SCAM - DO NOT ORDER FROM THIS COMPANY

I ordered a YSL Radiant Touch which was over £21.00 on 7/01/2012. It did not arrive within 14 days so I contacted them on 21/1/2012 by using that email form on their website. They responded a week later saying that they were sorry and that my order had now been rectified. More than 1 month later it still has not arrived. I wish I had read these reviews before ordering. They are just scum bags and it is sickening to think that there are people like this out there who just take great delight in ripping people off. I am now worried that they have my bank account details.

February 24, 2012
Unprompted review
Rated 1 out of 5 stars

VERY NOT SO SPECIAL

I HAVE ALSO BOUGHT FOR MY WIFE SOME ITEMS TOTALLING £44.50 ON JANUARY 30,2012.STILL NOT RECEIVED,KEPT ON EMAILING TO BE TOLD SORRY BUT ORDER ON ITS WAY AS VERY BUSY,TRIED PHONING BUT PHONE NUMBER NON EXISTANT,INFORMED BANK WHO SAYS 30 DAY WAITING PERIOD AS BY THIS TIME THEIR AWAY WITH PEOPLES MONEY.SHOULD BE STRUNG UP AND LET PUBLIC DEAL WITH THEM.

February 20, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

I have had the same experience as everyone else, payment taken and no goods arriving.

The company is clearly still operating and scamming people.

I have informed trading standards, how else can we stop them ripping off anyone else??

February 15, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY - NO GOODS SUPPLIED

I agree with everyone else, you need to keep a record of all contact with these people, submit a claim with your credit card company for refunds.
I really would like to know how this company can continue to operate when all the Credit card companies and Banks must know, with all the claims etc, that it is not honest. Why do they not step in and prevent the moneys from being taken in the first place. This must be highlighting somewhere on their system.

February 11, 2012
Unprompted review
Rated 1 out of 5 stars

Rip off Merchants

I too was scammed by this company (I use the word 'company' very loosely). On 8th December I placed an order to the tune of £45, Of course I still haven't received my order, nor am I ever likely to.

Has anyone checked out the Cardiff address? No doubt that is fictitious too.

February 9, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY- SOMETHING NEEDS TO BE DONE !!!!

Wish I had spotted these reviews 2 weeks ago!!!!! When I placed an order .........................which guess what ? I haven't received, like the other people on this site I have telephoned and sent emails - no response.The phone line just tells you to email them. DO NOT USE THIS COMPANY!!!

February 8, 2012
Unprompted review
Rated 1 out of 5 stars

Wish there was a zero rating

I have commented on this company before but hope this might help others. I too have not received goods ordered in December and submitted a claim to my credit card company. They have now re credited the money to my card. It did take a while but worth it. The company also pursues so special and takes the money back from them so hopefully justice will be done. I really cannot understand why the web site is still being allowed to operate. Something should be done about this to stop others being conned.

February 8, 2012
Unprompted review
Rated 1 out of 5 stars

scammed

i made an order on 29th november,still nothing,,got told in december order was completed but still nothing arived,,they dont answer emails,the phone number is a joke as its a recording telling you to email them,,i called trading standards and they said to send them a recorded delivery letter demanding my money back,,dont hold out much hope of that though,,this company is still selling to unsuspecting customers who have no idea they are being conned,,just like i was..

February 3, 2012
Unprompted review
Rated 1 out of 5 stars

no ratings

this is a fraud company, we paid for Medik8 items around £60 and we are still awaiting delivery.. all phone calls and email unanswered.

February 3, 2012
Unprompted review
Rated 1 out of 5 stars

Do Not Use This Company - Rating BIG FAT ZERO!!!

I orderd talika products from them in September 2011, however after numerious emails and promises I haven't received any goods or money back until now February 2012!
Do not use them! It's the biggest scam ever!

February 1, 2012
Unprompted review
Rated 1 out of 5 stars

DONT USE

I paid back in Oct 10 for eyessential, false eye lashes and St Topez tanning lotion total of £73.13. Todate dispite numerous promises of immediate delivery made by [name] nothing has been received, nor refunded. I made numerous complaints all confirmed with acknowledgements but no goods or money back.

I paid for these items in good faith and now find that this company are nothing but fraudests.

January 30, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SITE

i paid and ordered eyesential in october 2011 still reciving emails saying it will be with me in 7-14 days i have asked for a refund of the £44 that was paid in good faith they are totaly criminal i am contacting trading standards on monday 30 jan

January 28, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THESE FRAUDSTERS

Like all reviews before me, I say do not buy from these scumbags. I will definitely be taking this matter further. I placed an order on 30 December 2011, am still waiting, and, now, from reading all the reviews know that I will never receive my goods, but they take your money straight away.I hope these "not so special scumbags" get their just desserts and quickly before anyone else gets scammed.

January 24, 2012
Unprompted review
Rated 1 out of 5 stars

SCAMMERS! BEWARE

ordered 2 eyesential for £59.98 on 15/12/11 for christmas presents! Still waiting! no response to emails! money was taken same day....I am disgusted! going to watchdog!

Jayne Cardiff

January 23, 2012
Unprompted review
Rated 1 out of 5 stars

terrible scam

really annoyed by being caught by this roguish outfit. Placed an order mid december and, like others, never received the product.. Can anyone advise how this outfit can be made to suffer for their crime.

January 22, 2012
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE

I am also 1 of a long list of people that has lost money on this riddiculous website. I ordered on sat 14th of jan, and became worried when the order status said 'awaiting fulfillment' on the tuesday. I emailed them expressing my worries and got no reply. I have since emailed them several times and in one of the emails have made them aware of the distance selling regulations and have given them a deadline of 2/03/12 to resolve this issue before i take legal action. I will not be happy until this company get what they deserve, and will be taking them to court no matter how much it costs. I have also phoned one of the companies also in pascoe house and was told that they are not there anymore. So by the looks of it, not only are they scamming people, but they are also advertising under a false address. Well whoever they are, where ever they are, They will not get away with this!

January 20, 2012
Unprompted review

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