We recently set up Sotpay in our dental surgery, and the experience has been excellent. The support team has been incredibly helpful throughout the process. A special thanks to Simon ,who handled ev... See more
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Started using gala tents two months ago and being in the service industry all my life and I’ve got to say I have never come across service like it SPOT ON👍👍👍the selling teams knowledge and expert... See more
System had just had an update that week but I wasnt able to use it at first. Then it wouldn’t link to safari but eventually I downloaded chrome and I was able to finally make the payment. It needs to... See more
Company replied
Great transaction- took any worry away with letting me click on link and pay myself rather than give details on phone Great work to gala tent - Awsome customer service and product too!Would recommend... See more
Company details
Written by the company
Accept card payments from anybody, anywhere, for anything. Send a secure payment request link from SOTpay to any of your clients' preferred payment channel, including telephone, email, SMS, web chat, WhatsApp, and social media.
Contact info
Unit 10 Farfield Park, Manvers, S63 5DB, Rotherham, United Kingdom
- 01709 911 661
- jason@sotpay.co.uk
- www.sotpay.co.uk
4.3
Excellent
35 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff
Great staff went through the process with no problems, easy to follow.
April 10, 2024
Unprompted review
Great transaction- took any worry away…
Great transaction- took any worry away with letting me click on link and pay myself rather than give details on phone
Great work to gala tent - Awsome customer service and product too!Would recommend 👍
April 12, 2024
Unprompted review
Super secure method of payment
Super secure method of payment. Fuss-free transaction.
March 15, 2024
Unprompted review
I've used SOT pay before and found it a…
I've used SOT pay before and found it a great way to pag securely and confidentially . This occasion was no different. Its a shame other companies don't yet use the system.
March 1, 2024
Unprompted review
Excellent service nice and smooth worry…
Excellent service nice and smooth worry free
April 21, 2024
Unprompted review
System had just had an update that week…
System had just had an update that week but I wasnt able to use it at first. Then it wouldn’t link to safari but eventually I downloaded chrome and I was able to finally make the payment. It needs to work seamlessly as a payment platform and it didn’t on this occasion. On a positive the staff were great as I’d gone to the warehouse to pay and collect. Hopefully be better next time
April 24, 2024
Unprompted review
Reply from SOTpay
Hi Robert,
Thank you for your review and for bringing this to our attention. It seems the issue you encountered is related to the security protocols of the Safari browser. For SOTpay technology to function properly, some browsers may require updates to ensure they meet the latest security standards. From your description, it appears that SOTpay was correctly identifying and addressing a potential security concern by not processing the payment.
Switching to the Google Chrome browser and experiencing no issues confirms that the system is functioning as intended when used with an updated browser. We appreciate your flexibility in resolving this matter.
Purchasing the way it should be done!
Sotpay made the purchasing of the new covers for my gazebo so simple. I clicked the items I wanted to add to my basket, continued to payment and breezed through the payment. No tooing and froing between websites or apps. My items arrived next day just in time for the rain!
March 28, 2024
Unprompted review
No problems at all
I made a payment for an Internet purchase through SOTpay. Payment went through quickly. No problems at all.
April 5, 2024
Unprompted review
I felt at ease making the payment
I felt at ease making the payment. The fraud prevention system gave me confidence in placing my credit card details online.
April 3, 2024
Unprompted review
Excellent quality I put this up on my…
Excellent quality I put this up on my own in 30 minutes very happy with this
April 23, 2024
Unprompted review
Reply from SOTpay
Thank you for your review, Kevin. However, could you please focus your comments on the SOTpay payment journey? This page is dedicated to SOTpay on Trustpilot, not Gala Tent. We appreciate your understanding and look forward to your adjusted feedback. Many thanks!
Very quick and easy to use
Very quick and easy to use, felt more secure than reading card details over the phone, recommend!
April 12, 2024
Unprompted review
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