soundcore Reviews 4,142

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, often highlighting the excellent sound quality and comfortable fit. Many people appreciate the competitive pricing, finding the products to be a great value for money. Reviewers also frequently mention the long battery life and effective noise cancellation features. However, some people were dissatisfied with the user experience, noting difficulties with programming and unclear instructions. A few customers also experienced issues with customer service, describing it as dysfunctional or unhelpful when trying to resolve product problems or process returns.

What people talk about most

Product

People report positive experiences with product, praising the comfort, sound quality, and noise cancellation... See more

Quality

Customers had positive experiences with quality, praising the excellent sound, comfort, and durability of the... See more

User experience

Consumers find user experience to be ambiguous. Many praise the comfort and sound quality, noting features... See more

Price

Users describe positive interactions with price. Many reviewers highlight the affordability and great value... See more

Customer service

Clients share ambiguous opinions on customer service. While some customers praise the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love these earbuds however they hit my dumb ears and after hours or listening it get irritated, most likely my ear problem. Sound is good enough and surprisingly clear at low volumes. Next iterations... See more

Rated 4 out of 5 stars

I struggle with ear buds fitting in one of my ears. It's either uncomfortable after a short time or they just sort of squeeze out. I originally settled on finding over-ear headphones, but... See more

Rated 4 out of 5 stars

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do ge... See more

Rated 5 out of 5 stars

Order arrived as expected. Headphones are super comfortable. Noise cancellation feature works really well - blocks out annoying sounds, but I can still (just barely) hear if the cat is meowing to ge... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!

Incredible Sound Loved By 20 Million+ People

Written by the company

Dear Valued Customer,
As we all work through COVID-19, rest assured soundcore by Anker has taken precautions to provide you with uninterrupted service. Our staff continues fulfilling orders and is available for customer support via normal channels. We remain dedicated to the well being of our customers and staff above all.
Recommended by 10 Grammy-Award Winning Audio Producers
Launched in 2019, our Liberty 2 Pro true-wireless earbuds use unique ACAA driver technology to reproduce music with an expansive soundstage and impeccable depth. Since their release, Liberty 2 Pro have got the seal of approval from 10 Grammy-Winning Audio Producers and have received praise from numerous technology and music publications and influencers.
Incredible Sound Loved By 20 Million+ People
From audiophile true-wireless earbuds to our Spirit workout series of earbuds, over-ear noise canceling headphones, and portable Bluetooth speakers, Soundcore creates audio products to soundtrack all aspects of your life.
Friendly Customer Support
You get lifetime support with your purchases, so whatever the question or problem, reach out to us via email, phone, or live chat and we’ll be ready to help you.

FREE SHIPPING

30-Day Money Back Guarantee

30-Day Money Back Guarantee
soundcore provides a straightforward warranty that is processed in the most hassle-free way possible.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Have had the sleep 30 for under a month…

Have had the sleep 30 for under a month and they no longer pair with the phone and they continue to turn on after turning them off. A factory reset doesn't work. I've tried uninstalling the app, draining the battery on the ear buds and nothing works.

February 14, 2026
Rated 1 out of 5 stars

Aerofit 2 Pro defective left earbud

Bought the Aerofit 2 Pro a couple weeks ago and the left earbud level system is really loose, it doesn't stay on the level I select. Requires minimal force to move compared to the right earbud. Contacted support and they told me is a "fit" issue and that they can only offer me 15% back from my purchase. That is not acceptable I replied with a video showing the difference between the click of the right earbud and the practically non-existing click of the left one but haven't got a response.

February 14, 2026
Rated 5 out of 5 stars

Best Ever

Quick service, had the headphones in just a couple of days and they sound better than any I have ever had before. I have even had Bose but these sound better.

February 14, 2026
Rated 4 out of 5 stars

Attractive Price, Attractive Packaging

The set was well and attractively packaged. The set was attractively priced. I printed manual would be really nice I stilll have not been able to figure out the purpose of the "+" and "-" buttons. It has no effect on volume.

February 20, 2026
Rated 5 out of 5 stars

Major Fan!

I have been a major fan of Anker and Soundcore for over 5 years now, and I am going to continue to be a fan for many years to come! The quality, design, and customer care are all top notch! Please never change!

February 19, 2026
Rated 4 out of 5 stars

Instructions are in tiny print

Instructions are in tiny print. I don't wear glasses and find them hard to read. It really detracts from the product. Items came in multiple shipments which is also not a good experience.

February 19, 2026
Rated 5 out of 5 stars

Ease of use

Ease of use. Online Tutorials and manual were both very helpful. They were thorough and easy to follow. I am a side sleeper and the sleepbuds are comfortable. I sometimes have to adjust the pillow but overall comfortable to sleep in.

February 11, 2026
Rated 5 out of 5 stars

Game changer

These headphones are the best I’ve had, I’ve tried Raycon (lasted 2 months). Soundcore gives you many options due to the app. You can adjust the fit to your ears. When you tap you can hear it. You can change the controls with each tap option they give you on the app with one ear bud on or both. It has gaming mode and you can connect to two phones The sound is clear when I’m on the phone, people can hear me clearly. These headphones have great bass and at half volume it’s sounds like it’s at full volume. Full volume is actually too loud for me. The charge with one earbud or both take forever to actually die. I love these headphones it’s worth the price.

February 5, 2026
Rated 4 out of 5 stars

YEEHAA, Multi device pairing!

I love the multi device pairing and that the buds will easily go back and forth between devices. I don't much care for the constant beeps and even though they are lighter than other products, I do get ear fatigue if wearing them for an entire work day, unlike others which I don't. Nevertheless, I use my Soundcore 100% when at my desk despite the shortcomings. I've learned to ignore the constant beeping and can tolerate the ear fatigue, hence the score. I use four (4) different headsets for different parts of my day or rooms.

February 18, 2026

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