Just wanted to record my thanks for Chris Snooks help in getting Samson's UK agent to run a technical check on what was a perceived fault on what was probably one of the last of the UK stock for th... See more
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Ordered some Rycote MS mic clips. Store called me to check the ones I needed which is a great service. This is the 2nd time I've ordered these from SoundExposure - they called to check both times.... See more
I was looking for a replacement part for a Rode Videomic Pro. Despite extensive searching on line there did not appear to be any suppliers for this in UK. Despite the part not being something that... See more
Adding to my earlier review for everyone at Sound Exposure, a second more recent order contained a mic that was dead on arrival. Without fuss or bother a second was shipped quickly and, (as previo... See more
Company details
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Your professional audio and broadcast superstore. Our company ethos: treat others like you would expect to be treated.
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Excellent customer services
I rang up on the Friday to say my gig was on Thursday and they made sure the Microphone I had ordered arrived on the Wednesday. I was very impressed. The person I dealt with, Mark, I think was his name was very good.
Excellent Service
One of those rare companies these days who do exactly what you ask when you invest your money, deliver reasonably priced products when they say they will.
An excellent service to which I shall return.
Keith Farrington
Great Company
Got a great product at a very competitive price along with some excellent advice from the very helpful and knowledgable staff.
Excellent service
Expert, friendly, advice prompt delivery. Top notch.
Good price and fast delivery
My goods arrived within two days and were new and in perfect condition.
HIGHLY RECOMMENDED
very quick delivery, pleasure to do business with.
Great service and good range of products
The item I ordered arrived very quickly.. the team in customer services are extremely helpful and couldn't do more to assist with a variety of post-sales and pre-sales questions. This to me is very important.
They tested the gear I ordered before it was sent to me, as I had requested.. Basically, they offer a great service and I would go to them again (in fact I already have plans to.. )
Lizz P
Excellent Company
I was searching for not so common place audio adaptors (I needed 4), they only had 3 in stock (3 more than everyone else!) and at a highly competitive price. They got these out to me and then completed the order a few days later at no extra change.
Okay, this doesn't sound groundbreaking but their emails explaining the situation were prompt and very courteous. I felt I could trust this company, and on the internet how often can you say that? I will most definately be using them again.
sorted me right out!!!
also my first dealing with these guys, cant fault their attention to detail, and keeping me abreast of delivery times. got my items in time for a gig i was doing. superb service, highly recommended. might have to spend some more cash here! i can honestly say i'm not really bothered if one company is slightly cheaper than another, i go for good service and quality goods, and these guys have that in spades.
good work!
Totally excellent customer services!!!
My first experience with soundexposure.com can be described as a drastic one yet memorable! I ordered a pair of Sennheiser IE8s, and even though the order got delayed for quite a bit of time ( for which I believe the fault lied in the supply side which is Sennheiser themselves and not sound exposure.com), it was soundexposure.com's excellent communication (thanks to Mark) which helped me keep my patience. Also, even though Sennheiser has cut off the production for the IE8s, soundexposure.com managed to capture a bargain for me with a pair of IE80s (a newly released, improved version of the IE8s) at no extra cost whatsoever, which got delivered to me straight from Sennheiser per se 2 days later. As I am having my IE80s in my ears with a big grin on my face, all I feel like saying is: Thank you, guys, especially Mark, for the unique online buying experience. I'll definitely have my order with you again should I have the chance.
Great service and speedy delivery
After buying a new Fostex solid state recorder from Sound Exposure I was so impressed with their friendly customer service over phone and email that I came back to them to purchase a microphone the same week. They gave me useful, non-pushy advice and the goods I ordered arrived next day each time.
Recommended.
Great Service and Really Helpful
I bought a DPA headset mic from Sound Exposure as the one we currently had, had just died, it arrived very promptly.
We then realised the mic seemed a lot quieter than the previous one. Soundexposure were very helpful and organised a quick replacement to this one. All worked perfectly.
Would definately use again.
Lapel microphones and all that goes with them
First of all i recieved great help and advice on which kit to buy. Got free 24hr delivery. Excellent after sales service on how to get the best out of the kit.Would highly recomend. Will be getting more gear next year.
My New Favourite online shop
I purchased a stereo pair of AKG 414's from the guys at SoundExposure. Not only we're they the cheapest retailer I could find on the net, they we're also the most helpful when I spoke to them over the phone and helped me with all my enquiries without adopting the all to common 'I know everything, your a student and probably can't afford this anyway' attitude which retailers such as Gak and DV247 often take.
cheers guys.
I will be back
A good ally when trouble strikes
Adding to my earlier review for everyone at Sound Exposure, a second more recent order contained a mic that was dead on arrival. Without fuss or bother a second was shipped quickly and, (as previously) immaculately packaged.
Sound Exposure are a brilliant attentive concern who are supportive and efficient. They're also quite a nice crowd to talk to.
Wholeheartedly recommended.
Knowledgable Helpful and Fast
Very helpful and quick to ship an assortment of Mics, Cables and stands. A good clear easy website, and helpful telephone chat sorted my concerns over delivery timing.
Everything well packaged, and delivered first thing (as requested and paid for).
Thoroughly recommended.
professional, knowledgeable , helpful company
An extremely professional, knowledgeable , helpful & pleasent company to deal with. Customer service alway get back to you in reasonable time.
If you have problem or concern about your purchase, they sort it out.
They got the manufacture to phone me within 10 minutes from me getting of the phone . Problem sorted
Delivery was fast with email confirming dispatch & tracking number.
Personal thanks to Mark & Chris
Wonderful
Hi
I made tree orders with sound exposure , i have nothing to say more that it was a great experience , very kind people , fast shipping , huge catalogue expecialy for rycote .
They were even so kind to made me a special kit !
Thanks for everything !
Fantastic Customer Service
We have just taken delivery of our brand new Flash Mic and couldn’t be happier. The level of customer service received from Sound Exposure was fantastic. The item is just as described, the price was right and the sales team very helpful. A speedy delivery rounded off the high level of service that your company supplied. Many, many thanks.
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