Southampton Airport Parking Reviews 

798
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

5 July 2015, 11.43 hrs. Arrived in the drop area with a disabled passenger. Due to; wheelchair assembly, no-show of pre-arranged assistance staff and only 2 check-in desks open we had to wait until... See more

Rated 1 out of 5 stars

Got email from manufacturer of my car to say my theft alarm had been activated. Tried for 2 hours to contact Priority parking on phone number on booking, to ask that they check if car still there an... See more

Rated 1 out of 5 stars

Called the information number to try to find out if they have them installed yet - went through 4 different people all passing me on to somebody that MAY know, then they eventually dropped the call. C... See more

Company replied

Rated 1 out of 5 stars

I booked my parking in advance for your short term car park, booking reference Z6568 On 31st March I was flying to Amsterdam on BE 1015 at 14:00 hours This flight was cancelled due to bad weather... See more

Company details

  1. Parking Lot

Information provided by various external sources

Official Southampton Airport website - live flight times, arrivals & departures, news & advice, and parking at Southampton Airport.


Contact info

1.1

Bad

TrustScore 1 out of 5

798 reviews

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1.1

All reviews

(798)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth process

Excellent booking site, through to the parking options. I use the Breeze parking which is great value and very convenient, Breeze Elite is an excellent idea.

March 17, 2015
Unprompted review
Rated 4 out of 5 stars

Convenience....

Stayed in the short term car park adjacent to the airport terminal. Very convenient with just a 2-3 minute walk into the terminal building with lift access to all floors. Website is easy to navigate and arrival at the car park was no problem as my number plate was recognised upon arrival. One point to note is that the standard spaces are quite narrow.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

Easy

Very easy to use system, provided you book on line, which was also simple. A slightly more frequent bus service would be nice, but that is being very picky as I only waited a few minutes.

Touch down to back in the car 25 minutes including collecting luggage, can't really ask for much more

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

everything went smoothly

booked in advance a few days before on line.
car recognised and ticket printed/barrier lifts on arrival
easily found a space to park
short walk to the terminal
on return, short walk to the car, and soon back on the road
it will be good once the roadworks are done between the airport and the M27, I look forward to that.
Will defo use again

March 15, 2015
Unprompted review
Rated 4 out of 5 stars

Easy parking facility but very expensive for the family travelier

We have used the short stay car park on many occasions with our frequent trips to Guernsey but recently we have noticed a significant increase in price.

March 12, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Hi Christopher

Sorry you think this. Looking at your bookings, the pre-booked prices, for your stays, over the last year, have actually gone down to less than £10 per day. The Short Stay Car Park, in this time, has now become very popular at Southampton Airport, as a result of the quality of parking and reduction in pre-booked prices. Your Arrival and Departure times, when booked accurately, may also provide additional savings.

Rated 5 out of 5 stars

Parking & transiting the airport

The ease of using pre-booked car parking was excellent and the departure and arrival at the airport without a problem. The security checks thorough and not too fraught. Would happily travel via Southampton again.

March 10, 2015
Unprompted review
Rated 4 out of 5 stars

good in parts

booked to stay in short stay car park priority .going in worked well leaving was a bit of a mess.my ticket worked well leaving the priority part ,but failed to register at the main gate.i kept being presented with a bill for £284 .It seemed to take an age to get a response from the attendant,who said there was no record of my car number,he eventually found my name on a list and we left. Not impressed which was a shame since i thought the system to very good.

March 10, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Hi Peter

The reason for the problems you encountered was that you booked Short Stay and NOT Short Stay Priority Parking - please check your booking acknowledgement for more details. On this occasion the excess charge was waived by our Customer Services Assistant, who realised you had made a genuine mistake. Hope this is okay with you.

Regards

Rated 3 out of 5 stars

Short Stay Car Park

Booked online and parking was extremely easy, with registration recognition on arrival and excellent secure facility. However, I have only provided a 3 rating as I booked online for £25 and realised on my return to collect my car that I would have only paid £20.80 if I had turned up and parked. Customer services were helpful and refunded the difference on this occasion, but car drivers should be aware and not use the online facility for less than 12 hours parking as it is cheaper to turn up on the day.

March 10, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Thanks Suzanne. We also advertise this fact on our website and are happy to refund, as you found, if customers miss this.

Rated 5 out of 5 stars

First class

I found the buss driver both there and back very friendly and super efficient. ANPR brilliant, easiest car park I've ever used. Tons of space, Makes a trip completely stress free. Can't recomend it enough! Well done.

March 10, 2015
Unprompted review
Rated 3 out of 5 stars

A Loyalty reward would be good

As a returning customer, it would be nice to get some discount on pre-booked car parking. Pretty easy to arrange, using voucher codes.

March 10, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Hi Philip

We circulated several discount codes last year. As you suggest, it's pretty easy to arrange, and we hope to repeat this again later in the year.

Rated 5 out of 5 stars

Ease of parking

I use Southampton 4/5 times a year, i use the priority parking, which is so quick and easy, good size parking bays and just a few steps to the airport terminal. No compliants!

March 9, 2015
Unprompted review

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