Southampton Airport Parking Reviews 

798
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

5 July 2015, 11.43 hrs. Arrived in the drop area with a disabled passenger. Due to; wheelchair assembly, no-show of pre-arranged assistance staff and only 2 check-in desks open we had to wait until... See more

Rated 1 out of 5 stars

Got email from manufacturer of my car to say my theft alarm had been activated. Tried for 2 hours to contact Priority parking on phone number on booking, to ask that they check if car still there an... See more

Rated 1 out of 5 stars

Called the information number to try to find out if they have them installed yet - went through 4 different people all passing me on to somebody that MAY know, then they eventually dropped the call. C... See more

Company replied

Rated 1 out of 5 stars

I booked my parking in advance for your short term car park, booking reference Z6568 On 31st March I was flying to Amsterdam on BE 1015 at 14:00 hours This flight was cancelled due to bad weather... See more

Company details

  1. Parking Lot

Information provided by various external sources

Official Southampton Airport website - live flight times, arrivals & departures, news & advice, and parking at Southampton Airport.


Contact info

1.1

Bad

TrustScore 1 out of 5

798 reviews

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1.1

All reviews

(798)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and hassle free

Good location 2 minutes from airport, easy to find would definely use again. Easy website to make booking . Hassle free .

June 20, 2015
Unprompted review
Rated 3 out of 5 stars

Pre booked full after pre booking but...

We pre booked parking in the long stay, but then the closer per-booked long stay parking was full, so we had to stay in the further away, non pre-booked long stay. This wouldn't be too bad except I saw loads of spaces as we drove by. Fair enough if I drive around, can't find a space and have to drive on to overflow but closing the entrance, calling it full when it isn't is poor. It's an issue for us as we have a 3 year old and 5 month old so having longer to walk to the bus stop etc is a pain.

June 17, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Thanks for taking time to provide us with your feedback, unfortunately the signs for pre book being full were removed shortly after you drove past the pre book car park, the level of availability is monitored on a regular basis and it is unfortunate that you drove past just before the signs were removed. Once again thank you for using our Car Park and for taking the time to update us on our service levels.

Rated 5 out of 5 stars

couldn't be better

booked in advance. used the short term car park. car number plate scanned on entry and ticket issued. Parked car easily and walked a couple of hundred yards ( if that ) to the check in.

June 17, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

The priority parking is so close to the terminal and the spaces generous for bigger vehicles. Quite simply a breeze.

June 17, 2015
Unprompted review
Rated 5 out of 5 stars

Airport parking made simple

Pre booked the parking a couple of days before a flight and found it to be easy to use and at a reasonable price . It was a nice touch turning up at the car park barrier and displaying the message ' welcome Mr (my surname )
Very happy with the service and will definitely recommend.

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

Mind-blowing with one slight exception

Mind-blowing: as just perfect to get into the airport with no stairs, very close, (but you do have to go outdoors and might get damp for 15 secs.) But on leaving the airport, I think it was around 5 minutes from walking down the aircraft steps to driving out onto the road.
A negative comment though. (Still a 5)
I paid for 'Priority Parking' and at the weekend it came with 'Priority Security'. No explanation anywhere about saving £7 (for 2 persons) in the documentation or again when visiting the website and investigating/reviewing. Airport quiet and didn't need to save time, but this offer is rubbish if not explained. Car park though, wide bays, no steps... Perfect.

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

fantastic

We used the short term parking for the first time. As I am disabled it was great being just over from the terminal.
I would use this again and highly recommend this anybody. SF

June 15, 2015
Unprompted review
Rated 4 out of 5 stars

pre booking is fine

Pre Booking is fine but only 10 minutes for free drop off is no good if you have pre booked long term car park and need to meet someone being dropped off from a different direction Makes it very difficult to combine weight allowance especially when 13 month old grandson is given none
Absolutely no where to park up free whilst you wait within 2 miles of Airport now layby's have new roadworks

June 12, 2015
Unprompted review
Rated 3 out of 5 stars

Generally Good, easy to find but not without its problems

I have generally chosen the long stay carpark because of cost and convenience, although the short term car park does save time. However, when I enter the car park it is not without its problems with my number plate rarely being recognised and last week, the whole function was not working and there was also no contact with someone to discuss exit. As it was the barrier was up on my return so having to explain and confirm my booking was not necessary. The other issues is buses while they travel regularly, some drivers see you approaching the bus stop and I mean literally yards away and they choose not to stop. discourteous and in my view unacceptable if a someone is pushed for time.

June 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent easy to use service.

The pre-booked car parking is a short bus ride from the terminal. The booking was very simple on line and the instructions clear and accurate. On arrival a ticket is taken from the machine to open the barrier. There is a sheltered bus stop at the car park which is served very frequently with a single decker bus. The journey time to the terminal is just a couple of minutes and drops you right outside the to departures/arrivals hall. The return is just as simple. No need to dial a number as the bus is in circulation continuously.

May 26, 2015
Unprompted review
Rated 4 out of 5 stars

Queues

Good parking at reasonable price, however leaving car park to return home during evening commute period meant considerable queuing to get to motorway exit.

May 19, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Unfortunately we are not in control of the Highway Agency's activities at the M27 junction, but they do keep us informed of progress and we, in turn, keep our customers informed, on our website and in our literature.
We're pleased to report that the new lane improvements will be operational this weekend, so much of the queueing should cease.

Rated 3 out of 5 stars

OK but...

Did the job but a bit cramped and decidedly expensive.

May 14, 2015
Unprompted review
Southampton Airport Parking logo

Reply from Southampton Airport Parking

Hi Bob

Sorry you didn't enjoy the Southampton Airport parking. We regularly compare prices to ensure that we are lower than our competitors, and can't find anywhere else charging less than £10 per day for under cover short stay parking so close to the terminal. Thanks for your feedback - we'll keep checking.

Regards from the Southampton Airport Parking Team

Rated 5 out of 5 stars

Hassle-Free, Friendly Service

Easy to book; cheaper/better than Bournemouth airport; quick responses to email enquiries; convenience of being able to use short-term (multi-storey) car park; number-plate recognition / ticket "pre-paid" recognition worked fine.

May 13, 2015
Unprompted review
Rated 5 out of 5 stars

good airport

simplicity itself, car registration recognition worked immediately,pick up
to airport was fast and all bus stops were in easy reach

May 13, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

I was pleased to use your car park, it was clean, well lit and only a very short walk to departures/arrivals. Thank you.

May 12, 2015
Unprompted review

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