Kept informed via email during whole process.All problems that arose,dealt with efficiently.Complete confidence throughout.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked for an annual boiler service which was carried out on time without fuss. It’s an old boiler but I felt reassured by the plumber that it was working as well as could be expected. Good communic... See more
Reached out to this company to get a cover and didn’t hear back from them. Really bad customer service. Wouldn’t recommend. Now gone with another company.
Heating suddenly turned on all the time, regardless of thermostat setting. House like a sauna so had to turn boiler off. SES came out within 2 days of calling. I was honestly expecting that this would... See more
Company replied
Company details
- Mechanical Contractor
- Contractor
- Electrical Engineer
- Gas Engineer
- Heating Contractor
- Hot Water System Supplier
Information provided by various external sources
We are the one stop shop for all of your plumbing and heating needs so whether you have a dripping tap, need a new boiler or are completely renovating your house then give us a call for a free quote.
Contact info
Unit 26, TN39 5BF, Bexhill, United Kingdom
- 01424 200005
- zak@southernenergysolutions.co.uk
- www.southernenergysolutions.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reached out to this company to get a…
Reached out to this company to get a cover and didn’t hear back from them. Really bad customer service. Wouldn’t recommend. Now gone with another company.
Booked for an annual boiler service honest reliable service.…
Booked for an annual boiler service which was carried out on time without fuss. It’s an old boiler but I felt reassured by the plumber that it was working as well as could be expected.
Good communication re appointment so I didn’t waste time waiting .
Excellent and very friendly service
Excellent and very friendly service that fixed efficiently my very complicated plumbing issue for a very reasonable price. Went the extra mile to help. I would high recommend
Don't normally do Trustpilot Reviews…
Don't normally do Trustpilot Reviews but Southern Energy Solutions are good. They fitted a new boiler, sorted the flu lining and the electrics which were all in a sorry state!
I used this company to replace a heater for my swimming pool…
I used this company to replace and do electrical work for my swimming pool. They did all the work on time and with budget. They were clean and tidy and very polite. I would not hesitate in recommending them without hestiation.
So very happy with the service…
So very happy with the service received. Polite, quick, clean and thoroughly professional.
No hesitation to recommend.
Heating suddenly turned on all the…
Heating suddenly turned on all the time, regardless of thermostat setting. House like a sauna so had to turn boiler off. SES came out within 2 days of calling. I was honestly expecting that this would just be a diagnostic visit and they’d have to come back again but George had considered the problem before coming and ensured he had spares in the van so everything was diagnosed and fixed within an hour.

Reply from Southern Energy Solutions
Great service, great price
When our boiler blew a year into doing up our new house we were worried. It was a choice of either try to get the cash to pay a reasonably priced local company up front or go with a big company and pay over the odds on credit. Luckily we found these guys. They are the best of both, they offer credit plans and have reasonable local prices. They also have a service plan which is under a tenner a month and includes an annual service and any work on the boiler, so we have peace of mind too. The guys are friendly, quick to respond, and they set aside time for a longer install then expected because of complexities in our system. Really recommend them.

Reply from Southern Energy Solutions
First class
First class. Heating,electrical and gas servicing have been carried out by three different engineers on a number of occasions recently and I have been extremely pleased with the service provided. Engineers are invariably knowledgeable, helpful and efficient. One emergency call, late on a Friday afternoon, received immediate attention - the type of customer service that one hopes for. Recommended without reservation.

Reply from Southern Energy Solutions
Great service and exactly as promised.

Reply from Southern Energy Solutions
Excellent service from friendly
Excellent service from friendly, honest men. Southern Energy services have replaced my boiler, serviced my boiler, replaced gas pipes and fitted new taps. All jobs were completed very well. I would recommend this company.

Reply from Southern Energy Solutions
O n time…
O n time ...diligent.....trustworthy....competitively.priced

Reply from Southern Energy Solutions
Efficient and tidy
Responded quickly to my phone call and fitted my boiler service in quickly too. All done efficiently and tidily, thank you.

Reply from Southern Energy Solutions
The employee was very good
The employee was very good. He was efficient, explained to me the problem and he fixed it.
Peace,
Fr. Matt

Reply from Southern Energy Solutions
Southern Energy Solutions - Highly recommend
Have used SES to relocate my boiler, was very impressed with the service. Very polite, they keep you up to date on there expected arrival time to a couple of minutes before they walk in the door, they get on with the job and leave the place clean and tidy after. So impressed that when my brother moved and had problems with his heating I got onto SES and they were there that afternoon.
Great service I would recommend to anyone. Would also like to say office staff are so helpful.

Reply from Southern Energy Solutions
very friendly and efficient service
very friendly and efficient service. Zak very helpful with a minor problem, I would recommend them.

Reply from Southern Energy Solutions
boiler problem
I have had a number of problems with my combi-boiler and I have called out southern energy out a few times they have found the trouble and have fixed it to excellent condition their number is in my book to ring them again in future

Reply from Southern Energy Solutions
Very efficient
Had slight hiccup and they were on the ball immediately. Nice Firm.

Reply from Southern Energy Solutions
Recommend
Used this company a few times and always friendly and efficient with good prices.

Reply from Southern Energy Solutions
Was having the boiler checked.
Was having the boiler checked.
It now seems to be working even more silently than before. Very pleased with the man in charge and the service!

Reply from Southern Energy Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






