South London Heating Limited Reviews 

558
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I have been going back and forth for months to have an AC project installed, but I could not get them to confirm the power spec for each room, then could not get to confirm the exact unit model they w... See more

Rated 5 out of 5 stars

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... See more

Company replied

Rated 5 out of 5 stars

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... See more

Company replied

Rated 5 out of 5 stars

Video quotation worked great, Mark was very helpful in discussing options. Our boiler installer, Will, did a great job installing our new boiler and adding TRVs to some of our radiators. They came rou... See more

Company details

  1. Gas Installation Service
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Gas Engineer
  5. Heating Contractor
  6. Boiler and Heating Service

Written by the company

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

558 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(558)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All appointments and agreed start dates…

All appointments and agreed start dates were adhered to. The work was also done sooner than expected which was great. Excellent service and communication from the office team really helped with being assured when a problem arose, which was sorted very quickly.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After meeting Mark the MD who came to our property he advised to the most suitable boiler for my being blind as all the other quotes we'd had were by email only with no personal touch it was refreshing to sit with someone and discuss what would be most practical as a lot of the new boilers would be unsuitable for a bind person to operate engineers turned up promptly carried out the work had the old boiler taken out and new boiler installed and running in just over three hours after installation Mark has been back to our property to explain the new boiler and check the work was carried out to the highest degree we would thoroughly recommend South London Heating on price and courtesy

May 31, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Wow! Thank you so much for such a positive review! We're so grateful.

We always take the time to ensure our customers fully understand the products they are purchasing and are always happy to provide extra assistance!

Best Wishes,

South London Heating Team

Rated 5 out of 5 stars

An honest and proficient response…

An honest and proficient response to a boiler/central heating problem which was undertaken promptly for a reasonable price. We would happily use them again.

May 30, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Gordon,

Thank you so much! We are so pleased to read that our efficient service will generate repeat business, we cant thank you enough!

Best Wishes,

South London Heating Team

Rated 5 out of 5 stars

Great service

Easy payment, good communication, friendly service.

April 24, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Rowan,

Thanks so much for taking the time to leave a 5 star review! We really appreciate your feedback!

Best Wishes,

South London Heating Team

Rated 5 out of 5 stars

Excellent Boiler service

Courteous engineer. Thorough in the work checking for everything. Changed a fuse to be the right rating. Excellent administration as well.

May 17, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Mrs Davies,

Thank you so much for your wonderful review about our staff, that's very kind of you!

Best Wishes
South London Heating Team!

Rated 5 out of 5 stars

South London Heating installed my new…

South London Heating installed my new boiler just over a year ago, and recently gave it its annual service. The boiler has been faultless from day one, and still is, and they serviced it quickly, efficiently, when they said they would. My experience is that this firm does exactly what they say they will do, on time, for the price quoted.

May 16, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Ben,

Wow, thank you for leaving such positive feedback! We cant thank you enough! We will be contacting you again next year for your annual boiler service.

Best Wishes
South London Heating Team!

Rated 5 out of 5 stars

Replaced/ fitted a new boiler

Replaced/ fitted a new boiler , from the beginning the customer service was excellent my questions were quickly answered , on day of installation the engineer was polite, on time and tidy. And they also come back a few days later to ensure everything is ok, highly recommended.

April 24, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

We cant thank you enough for your positive review, we always strive to provide excellent customer service and really appreciate it when this is recognised! You'll be hearing from us next year for your annual boiler service!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. I will use them again. Professional, polite, knowledgeable, on time.

May 5, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Eva,

We really appreciate you taking the time to leave a lovely review, thanks very much!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Great service

Great communication, good price, and the engineer was polite and knowledgable.

April 25, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Richard,

Thanks so much for taking the time to share your feedback, we look forward to working with you again in the future!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

A good job very well done!

I needed two radiators replaced in our flat… I called South London Heating Ltd and found that the whole process from my initial call, to the assessment visit next day and radiator replacement 4 days later, was easy, reassuring and very impressive. All the staff on the phone and in person on site were polite, helpful, reliable and very professional. The fitter did a really good job efficiently and cleared up thoroughly at the end.
I would recommend South London Heating without any hesitation!

April 25, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Maria,

Thank you, we really appreciate your positive feedback! Should you have any questions or need our services again, please don't hesitate to contact us as we're always here to help!

Best wishes.
South London Heating Team

Rated 5 out of 5 stars

Appointment for annual service followed…

Appointment for annual service followed a reminder , and then a booking was made within days that suited us. The engineer arrived on time, explained what he needed to do, and answered other queries we had after the service was carried out. We have been with this firm for nearly 10 years now, and have always been pleased with their work. I would recommend them to anyone needing central heating work done.

April 3, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Kevin,

Many thanks for your kind words, we always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers.

Best wishes from us all at South London Heating.

Rated 5 out of 5 stars

new boiler installation

Great, as usual. We get an annual boiler service from South London Heating and chose them for our new boiler. Reasonable price, very quick installation and courteous team. Very happy with everything.

April 12, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello,

Thank you for feedback! At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!

Kind Regards

South London Heating Team

Rated 5 out of 5 stars

Excellent

Excellent, professional service. Would highly recommend

April 17, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hi James,

Thank you very much for leaving a 5 star review! We really appreciate your feedback!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Annual boiler service

Our annual boiler service was carried out by a really polite and helpful engineer, he took the time to answer the questions we had regarding the boiler and radiators and gave us some helpful tips too

April 11, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello JR,

We cant thank you enough for your kind words! We really appreciate your feedback and we'll pass this on to our engineer!

Best Wishes,

South London Heating Team!

Rated 5 out of 5 stars

Exceptionally polite

Exceptionally polite, tidy and efficient engineers.

April 4, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hi Tim,

Thank you so much for your 5 star review! We really appreciate it!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Professional

Everything about South London Heating was excellent. The office staff were helpful and efficient. The boiler was installed within a week of my first call to them. The chaps were considerate and professional. Boiler is working well and was installed neatly. Very very professional throughout.

March 1, 2023
Unprompted review
South London Heating Limited logo

Reply from South London Heating Limited

Hello Kate,

Thank you so much for your lovely words! We are so pleased you are happy with the installation and our team.

We'll be contacting you in a years time for your annual boiler service!

Best Wishes,
South London Heating Team!

Rated 5 out of 5 stars

Reliable and professional

Reliable, professional and courteous. Arrived on time and carried out work diligently and offered helpful advice about boiler settings for efficient running.

I trust this company and recommend.

March 23, 2023
Unprompted review

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