SOUTHPORT GLASS Reviews 

9
TrustScore 4 out of 5

4.1

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Company details

  1. Construction & Manufacturing

Information provided by various external sources

We are Southport only uPVC & double glazing manufacturer. we offer VEKA windows and doors, and ALUK aluminium products


Contact info

4.1

Great

TrustScore 4 out of 5

9 reviews

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4.1

All reviews

(9)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't recommend them enough

Can't recommend them enough - know why our joiner uses them. Explained the different options to us on number of doors for our extension, colour schemes and costs in such a simple and unfussy way with upfront prices and ordering time. Then today, when one of the doors came off the track at the top due to me opening it incorrectly, they sent someone out within 30 mins to connect back into place.

June 24, 2026
Unprompted review
SOUTHPORT GLASS logo

Reply from SOUTHPORT GLASS

HI ANDY, NO PROBLEM HAPPY TO HELP

Rated 5 out of 5 stars

fault with bifold doors

Had a fault with bifold doors purchased from Southport Glass. Fault was reported and fixed within the hour. Guy who came to repair was amazing. I highly recommend this using this company

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Waited for a window and door to be made…

Waited for a window and door to be made .. a simple size window and door nothing complicated.. ordered through our Builder John Boston .. only to arrive completely wrong and the widths the opposite way round .. admitted to their error but we have waited many months for this for it to arrive wrong! Now further waiting!

June 27, 2025
Unprompted review
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Reply from SOUTHPORT GLASS

WHILE I APPRECIATE YOU MAY HAVE BEEN WAITING MONTHS, THE ORDER WAS ONLY PLACED WITH OURSELVES BY THE BUILDER ON THE 13th JUNE WHICH IS ONLY 2 WEEKS AGO, OUR LEAD TIME AT THE MOMENT IS APPROX 3 WEEKS, SO WE DID RUSH THIS THROUGH AS A FAVOUR TO THE BUILDER.

MISTAKES DO HAPPEN, AND WE HAVE APOLOGISED TO THE BUILDER FOR THE DELAY.

WE ARE TRYING TO GET THEM REMADE AS SOON AS POSSIBLE, AND LIKE YOU SAID THERE IS "NOTHING COMPLICATED" ABOUT MAKING A BEPOKE SIZED WINDOW AND DOOR BY HAND,

Rated 5 out of 5 stars

Genuine people

What a great company you have great quality to the workmanship and good prices also you get a friendly greeting each time that helps a lot so don't change anything

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, Knowledgeable Service At A Respectable Price

I've bought double glazed units from this firm several times in the past to replace ones that had failed and were misting up.
The service is friendly and prompt with any additional communication by phone or e-mail very clear and concise.

I felt compelled to write a review for them on Trust Pilot after recent experience. I wanted to glaze a timber front door with laminated safety glass. There were 9 rectangular panes plus a complicated semi-circular piece at the top. Being a complete novice the staff explained the process and whether or not we wanted the safety logo on the panes etc. It was all ready for collection the next day. Southport Glass have a minimum charge of £7 per piece but this was waived and we paid the area used which saved us a lot. They could have fleeced us if they wanted to and despite being a small order for them, the service was exceptional. Thank you Southport Glass.

February 21, 2017
Unprompted review
SOUTHPORT GLASS logo

Reply from SOUTHPORT GLASS

HI MIKE, WE HAVE RECENTLY JOINED TRUSTED PILOT TO ALLOW US TO REVIEW CUSTOMER FEEDBACK.
I JUST WANTED TO SAY A MASSIVE THANK YOU FOR THE FANTASTIC REVIEW YOU LEFT. AND AS A WAY
OF APPRECIATION IF YOU ARE EVER PASSING, PLEASE MAKE YOURSELF KNOWN TO ME AND I WILL SORT
YOU OUT WITH A FREE TIN OF OUR GLASS CLEANER. THANKS AGAIN MARTIN

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