Space Station Reviews 

2,785
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members, noting that the team constantly goes above and beyond to make the entire moving and storage process smooth, welcoming, and entirely stress-free. Consumers also highlight the immaculately clean and secure facilities, while deeply appreciating the convenient location, straightforward access options, and the added benefit of complimentary removal services provided during their transitions. Some reviewers were not happy with certain operational aspects, mentioning frustratingly limited access hours in the evening, initial worries regarding container-based storage units rather than traditional rooms, or occasional negative experiences with the removal service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, efficient, and... See more

Service

Customers report overwhelmingly positive experiences with the service, highlighting professional and helpful... See more

Facilities

Users describe positive interactions with facilities, highlighting clean, modern, and well-maintained... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and straightforward process from... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently communicative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team in Banbury have been so understanding and supportive over the last few months since I lost my husband. They eased my worries by arranging a storage unit and removal along with keeping me up t... See more

Company replied

Rated 5 out of 5 stars

Having used Space Station Banbury recently, I have to say I was so impressed with Paul’s overwhelming helpful and professional manner. He went over and above and even helped us move out of our storage... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Space Station Storage! The team was extremely helpful from start to finish, and Rebecca at reception is particularly friendly and efficient. The storage unit itself is clean, wel... See more

Company replied

Rated 5 out of 5 stars

An excellent storage facility for my move back to Wakefield. The guys here were very helpful setting up my existing app for using here. Everything is spotless & it's easy to find my unit, even better... See more

Company replied


Company details

  1. Storage Facility
  2. Self-Storage Facility

Written by the company

We offer business and personal self storage in London, Thames Valley and Birmingham. Safe and secure storage, with a free removal service directly into your storage unit. Looking after your valuables since 1983.

Space Station Self Storage

Written by the company

Looking after your valuables since 1983
We offer business and personal self storage in London, Slough and Birmingham. Safe and secure storage, with complimentary removal service directly into your storage unit. Looking after your valuables since 1983.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,785)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very professional team

A very professional team. Over the number of years we used Space Station their service was always quick and efficient. The team were always helpful and the facility and storage clean and secure. Recommend.

April 20, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for sharing your experience with our professional team. We appreciate your years of loyalty and recommendation.

Rated 5 out of 5 stars

Micheal gave a brilliant service

Micheal gave a brilliant service ! Explained everything really well , patient and service was quick and easy and most importantly with a smile - would highly recommend

April 18, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for your wonderful feedback about Micheal's brilliant service. We appreciate you highlighting his clear explanations and patient approach.

Rated 5 out of 5 stars

Exceptional Service

I would highly recommend this facility. The premises are clean, tidy, and well organised, making them very easy to access. We really appreciated the emails sent ahead of the Christmas holidays outlining opening times, they were extremely helpful.

Gary and the team have provided exceptional service throughout, keeping us well informed at every stage. The pricing is also excellent value for money, giving real peace of mind that your belongings are safe and secure.

I wouldn’t hesitate to recommend Space Station in Daventry as a go-to option for self-storage.

April 10, 2026
Unprompted review
Space Station logo

Reply from Space Station

We are delighted to hear about your positive experience with Gary and our team. Thank you for recommending Space Station!

Rated 5 out of 5 stars

Very helpful staff

Great experience and very helpful and supportive staff in Shrewsbury office.
Would definitely try it again.

July 27, 2025
Space Station logo

Reply from Space Station

Thank you for your wonderful feedback about our helpful staff. We appreciate your positive experience and look forward to serving you again.

Rated 5 out of 5 stars

I use the Doncaster branch at Kirk…

I use the Doncaster branch at Kirk Sandall, the staff there have helped us with three different sizes of unit. Its a quick & easy way to secure your belongings, it feels great to know my property is safe and i can get to it quickly if i need to !! Would highly recommend !

April 1, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for your review! We appreciate your recommendation and trust in keeping your belongings safe and accessible.

Rated 5 out of 5 stars

Hall Green staff completely fabulous!

We have had contact with Hall Green but also heard good things about the one in Shirley. Priya and all the staff were super friendly, helpful and an absolute joy to communicate with. The storage is clean and the stock of packing boxes is also great. Got some wardrobes and went back for more. Brilliant!

March 2, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thanks for the wonderful feedback! Thrilled Priya and our team provided excellent service. Appreciate your recommendation!

Rated 5 out of 5 stars

Mike at Space Station was extremely…

Mike at Space Station was extremely helpful. He assisted me with my PIN and helped us load a washing machine into the car. Thank you so much!
— Sylvana

April 1, 2026
Unprompted review
Space Station logo

Reply from Space Station

We are happy to hear Mike provided such helpful service with your PIN and washing machine loading. Thank you!

Rated 5 out of 5 stars

Professional, trustworthy, made my life easier

I used spacestation swiss cottage for just under a year - the team in the office went out of their way to be helpful from beginning to end. Can't recommend them highly enough.

March 26, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for sharing your positive experience with our helpful team. We appreciate your recommendation and trust.

Rated 5 out of 5 stars

Thoroughly professional

Thoroughly professional and pleasant staff and immaculate facilities make this a very enjoyable place to store stuff. Highly recommended!

March 27, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for taking the time to share your feedback about our professional staff and immaculate facilities!

Rated 5 out of 5 stars

Thinking about storage? That’s the best option

That’s the best place ever. Hardly ever you will find such a friendly and helpful stuff. Everything is so convenient l, easy and transparent. I’m so happy we have chosen space station

March 26, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for sharing your wonderful feedback! We're thrilled our friendly staff and transparent service exceeded your expectations.

Rated 5 out of 5 stars

Best removal and storage company

This is the second time I have used this company to store contents,
Both times they were in and out in no time really Helpful and courteous would trust them with moving me every time.

March 24, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thank you for your review Mrs Walmsley. We appreciate your trust in our removal and storage services twice now.

Rated 5 out of 5 stars

Nice shops great customer service…

Nice shops great customer service excellent quality boxes and all necessary for packaging

March 25, 2026
Unprompted review
Space Station logo

Reply from Space Station

We are pleased to hear you enjoyed our customer service and quality packaging solutions. Thank you for choosing us!

Rated 5 out of 5 stars

Always a welcome whether by phone or in…

Always a welcome whether by phone or in person. Staff ready to help you and I needed their help now n again, due to struggling on how I needed to get into my storage room. Plenty of parking and they have information for you if you need help getting your things delivered to the storage. 5 star service 👌

March 7, 2026
Space Station logo

Reply from Space Station

Thank you for your wonderful feedback. We appreciate your kind words about our welcoming staff and helpful service.

Rated 5 out of 5 stars

Clean and helpful staff

Excellent staff. Helpful and knowledgeable.
Clean environment especially the toilets

March 2, 2026
Unprompted review
Space Station logo

Reply from Space Station

We are delighted to hear about your positive experience with our helpful staff and clean environment.

Rated 5 out of 5 stars

An technologically advanced storage…

An technologically advanced storage facility. All access to the facility can be accessed through the app which makes things very convenient. The only improvement I would suggest would be the opening times otherwise a great experience and decent prices.

March 6, 2026
Space Station logo

Reply from Space Station

Thanks for your review, Adnan! We're pleased the app makes access convenient. We appreciate your feedback about opening times.

Rated 5 out of 5 stars

Fantastic staff, great facility…

All of the staff I dealt with were friendly , helpful and informative, I used the removal service as well and they were exceptional. Will definitely use the again

March 2, 2026
Space Station logo

Reply from Space Station

We are pleased to hear about your positive experience with our staff and removal service. Thank you for choosing us again.

Rated 5 out of 5 stars

AMAZING

I had a fantastic experience with Space Station in Godalming. The whole process of renting a storage unit was incredibly easy and straightforward, which made things stress-free from the very start.

The staff were absolutely amazing—friendly, knowledgeable, and always happy to help with any questions. They made sure I had all the information I needed and went above and beyond to make the experience smooth.

The site itself is clean, well-maintained, and very easy to navigate, which gave me a lot of confidence in storing my belongings there.

I also found the app for accessing the gates and facilities extremely useful. It’s simple to use and adds a great level of convenience and security.

Overall, I wouldn’t hesitate to recommend Space Station to anyone looking for reliable and hassle-free storage.

March 4, 2026
Space Station logo

Reply from Space Station

Thank you immensely, Anthony! We're thrilled our staff, facilities, and app made your storage experience smooth and stress-free.

Rated 5 out of 5 stars

Garrett's Green Lane A1!

Great staff, brilliant facilities. Excellent service from Garrett's Green Lane set up

March 17, 2026
Unprompted review
Space Station logo

Reply from Space Station

We are elated to hear about your excellent experience! Thank you for recognising our great staff and brilliant facilities.

Rated 5 out of 5 stars

Great experience

An easy straight forward, no nonsense experience. The Shrewsbury staff are very helpful and did all they could to help me at every step.

March 17, 2026
Unprompted review
Space Station logo

Reply from Space Station

Thanks for your positive feedback! We're pleased our straightforward approach and helpful staff made your experience great.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look