Spaces - 8 Queen's Road East Reviews 

14
TrustScore 2.5 out of 5

2.7

8 Queen's Road East, N/A Hong Kong Island, Hong Kong, HK


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Rated 1 out of 5 stars

My company rented a private office in Spaces Hong Kong for 3 years. The lease ended on April 30, 2026. We submitted the request to return the retainer to our bank account on April 22. As of now we did... See more

Company replied

Rated 5 out of 5 stars

SPACES has been providing excellent co-working space for us since day we move in. The staff here are super helpful and respond promptly very little issue arises. Your work place is your second hom... See more

Rated 5 out of 5 stars

Everything was great, staff are nice and welcoming. Just one minor drawback, the air-conditioning has to be shared with the neighbouring tenant, and it is rather cold as they always switch it to the... See more

Rated 5 out of 5 stars

Overall experience is great. Good internet connection, CS, and environment. A great opportunity to meet different people and get to know different businesses.


Company details

  1. Commercial Real Estate Agency

Written by the company

Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.


Contact info

  • 8 Queen's Road East, N/A, Hong Kong Island, Hong Kong, Hong Kong

  • 21668000

2.7

Poor

TrustScore 2.5 out of 5

14 reviews

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2.7

All reviews

(14)

506 reviews in the last 12 months

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Rated 1 out of 5 stars

Refund of Deposit

My company rented a private office in Spaces Hong Kong for 3 years. The lease ended on April 30, 2026. We submitted the request to return the retainer to our bank account on April 22. As of now we did not receive any refund. As per the agreement Spaces should refund to us within 30 days. Even worse we are not able to reach our anyone. Just got one email from someone at backend said that because of the oversight from Spaces our deposit will not be refunded until Jul 2. One month later after the committed time. After this we have no way to reach anyone else. Just ignore all our emails. It’s so disappointing for such a well known company to treat their client like this. I won’t recommend Spaces to others

June 23, 2026
Unprompted review
Spaces - 8 Queen's Road East logo

Reply from Spaces - 8 Queen's Road East

Hi Fiona,
We understand how important your return of retainer is and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with previous refund process, it will have to be rerun which has caused this delay.
Again, we sincerely apologise for the inconvenience this may have caused. We are pleased to confirm that your refund has been reprocessed as per the details we have shared with you.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Spaces

Rated 1 out of 5 stars

Spaces = bully business practice

The location is great but the way this company do business is unheard of. Their sale schema is ruthless. They increased their price 20%/yearly for my renewal while the economy is bad in Hong Kong, inflation is less than 2% and their occupancy is far from full. They increase just because they want.
After arguing about the price increase, they made me an offer (still with increase) that I accepted. Then they decided to not go forward with this offer and went back to their original 20% increase.
It seems to me like bully business practice. I wish HK law would protect better against this type of practices.
NOT RECOMMENDED!

April 25, 2025
Unprompted review
Spaces - 8 Queen's Road East logo

Reply from Spaces - 8 Queen's Road East

Hi Guillaume,
Thank you raising this concern, and I’d really like to help.
At Spaces, we work hard to ensure our services offer exceptional value to our customers and to provide many different options to meet every requirement and budget.
Your monthly fee was increased upon the renewal of your agreement, and it reflects the current market price.
Your centre team confirmed that they since have contacted you to assist further in this matter, please discuss the options with them as they will remain the key contact here.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Spaces

Rated 5 out of 5 stars

Everything was great

Everything was great, staff are nice and welcoming. Just one minor drawback, the air-conditioning has to be shared with the neighbouring tenant, and it is rather cold as they always switch it to the lowest possible temperature and it is not comfortable to stay at the office unit - gotta go and work at the common area instead (which is very nice)

September 4, 2023
Rated 5 out of 5 stars

Love SPACES

SPACES has been providing excellent co-working space for us since day we move in. The staff here are super helpful and respond promptly very little issue arises.

Your work place is your second home and this place feels almost better than home.

July 19, 2023

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