⭐⭐⭐⭐⭐ Excellent customer service and great prices. I ordered 26 LED drivers as part of a complete upgrade from 20-year-old halogen spotlights to LED throughout our house. The prices were si... See more
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See what reviewers are saying
Ordered 2 400w led dimmers, delivery was really quick, unfortunately the description was not correct on their website. It states 400w led dimmer but it actually only dims 120w. They emailed me saying... See more
We only ordered a light switch, but we were constantly appraised of the delivery status via text & email and it arrived at the house at exactly the time we had been told. I've never unwrapped such a w... See more
Company replied
Avoid by all means. They didn't want to return unused item a few days after purchase making excuse about not being able to test the gear, which was clearly unused. Beside, their pricing is way too h... See more
Company details
Written by the company
Sparks Direct - Lights Electrical Items Dimming Systems Switches and Sockets Fire and Security Heating and Ventilation lights, switches and sockets
Contact info
659-661 Holloway Road, N19 5SE, London, United Kingdom
- 442072638007
- office@sparksdirect.co.uk
- www.sparksdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
Purchase of Kitchen fan
excellent price and super fast delivery !!
will 100% use again
Very satisfactory service and products
Received a quick e-mail response to a pre-order query. Easy website to use. Prices reasonable. A possible error in my order resulted in a phone call to check before despatching - was actually okay but I appreciated the attention to the order. Goods received in good time. Only slight reservation was that the packaging could have been a bit more robust but none of the contents had been damaged so not a big issue.
Excellent customer service
I was impressed by the way I was contacted to check that there wasn't an error in my order - also email updates to let me know the progress of my order. I would use this company again if needed.
Recessed Cupboard lights
Prompt delivery, items as ordered, excellent after sales customer service
Good Service
Fair pricing, goods were available for collection the next morning
Excellent very speedy delivery
Exactly what we wanted would shop here again
Really responsive and good service
I use Sparks a lot - always good service. I ordered a socket which had the wrong faceplate included (manufacturers problem); I e-mailed them and they sorted it by return post.
Perfect!
Get service and speedy delivery, very impressed indeed.
Well done!!!!
And a big thank you.
Vicky

Reply from SparksDirect
Heritage brass, really decent fittings
Fittings great, service great.
Used twice.
Would like to see free postage and packaging.
Would also be helpful if what you put in your basket stayed in there for more than 10 mins, as I keot forgetting the serial numbers etc!
Pictures for all fittings would be better than diagrams.

Reply from SparksDirect
Great service both online and in-store
Great service both online and in-store.
Would recommend and use again.

Reply from SparksDirect
Ordered an item, item arrived much better than anticipated.
I ordered a paintable switch socket as a sample for a client. It arrived when suggested, and was of much better quality than I had hoped for from the illustrations on the website. Very pleased.

Reply from SparksDirect
Fast delivery, well packed, good quality.
I would definitely use these guys again.

Reply from SparksDirect
God quality and price with quick delivery
I found the price good and especialy pleased you supply good quality products. Not so sure about the ease of useing the web site. I made mitakes on by first order and this was my fault but also it was easy to miss the mistake and the site could be made better for review and alteration of purchases.
Overall though very pleased and will use again.

Reply from SparksDirect
Excellent Service
Communication is first class. You are kept fully informed of what is happening with your order. If it is out of stock, they not only let you know, but also tell you when it will be available. The whole operation is very efficiently run. As for the products themselves, they are superb.

Reply from SparksDirect
Sent me entirely the wrong product rather than letting me know the item was out of stock.
Seller was happy to refund me, but it was a waste of my time from the get go. Just tell me it's out of stock and refund me instead of sending something completely useless and have me need to return it for a refund.

Reply from SparksDirect
Prompt delivery. Items accurately described and good value

Reply from SparksDirect
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