Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more
Company replied
We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more
Company replied
Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more
Company replied
Company details
- Appliance Store
- Electrical Appliance Wholesaler
- Electronics Store
- Kitchen Supply Store
- TV store
- Washer and Dryer Store
Written by the company
Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.
Sparkworld
Written by the company
- Free Delivery
- Free delivery to Cornwall, Devon, Dorset and Somerset
- Click & Collect
- Order online and collect from either our Devon or Somerset stores
- Price Match
- Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
- Free Storage
- Buy & Store, take advantage of todays deal and we will hold it until you are ready.
- Installation & Removal
- Convenient installation & removal of your old appliances
Contact info
9 Battle Road, TQ12 6RY, Heathfield, United Kingdom
- 01626 834 666
- sales@sparkworld.co.uk
- www.sparkworld.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered right in front of its…
Delivered right in front of its location..thank you
February 23, 2026
Reply from Sparkworld
Thank you, Marion! We're so glad your delivery arrived exactly where you needed it. We always aim for smooth, hassle‑free appliance deliveries, and it’s great to hear everything went just right. Really appreciate your feedback!
Excellent all around from purchase to…
Excellent all around from purchase to delivery
February 13, 2026
Reply from Sparkworld
Thanks so much, Jackie! We're really glad to hear everything went smoothly from purchase to delivery. We appreciate you choosing Sparkworld and hope to help you again soon!
Great local business where they're…
Great local business where they're happy to help with the point of sale which I did on line to the delivery
A thousand times better than curry's
February 11, 2026
Reply from Sparkworld
Thank you so much for the fantastic feedback! We're really pleased to hear our team could help both online and at delivery. We work hard to offer a smoother, more personal service than the big national chains, so your comments mean a lot. We’re grateful you chose Sparkworld!
Delivery as per order
Delivery as per order, great communication throughout the process, well done!
February 9, 2026
Reply from Sparkworld
Thank you for the great feedback! We're really pleased your delivery arrived exactly as expected and that our communication kept everything clear throughout. We appreciate you choosing Sparkworld!
Reply from Sparkworld
Thank you, Annie; we really appreciate your recommendation. Delighted to hear you found our team helpful, and we’re always here if you need anything for your next appliance or kitchen project.
Reply from Sparkworld
Thanks, Aaron; great to hear you found everything quick and easy. We really appreciate the recommendation and are glad your local appliance store could help!
Reply from Sparkworld
Thank you for the feedback, great to hear your Haier washing machine arrived on time and placed just where you needed it. We’re glad our delivery team could make the experience smooth and hassle‑free. Let us know if you need anything else!
Sparkworld's help and advice means we have the microwave we need
We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use.
We returned it to the shop ourselves a couple of days later. The staff at Sparkworld were extremely helpful. They tried the product and could immediately understand why we were unhappy. They too were also baffled regarding how to use it properly. They exchanged the microwave for an alternative make which, although smaller, does exactly what we require and is also easy to understand.
January 29, 2026
Reply from Sparkworld
Thank you, Karen, we’re really glad our team could help you find a microwave that actually fits your needs. We appreciate you bringing the original one back in so we could see the issue for ourselves, and it’s reassuring to know the replacement is easier to use and doing the job perfectly. Your feedback means a lot to us, and we’re always here to offer honest advice and support with any future appliances.
Reply from Sparkworld
Thank you, glad you were pleased with the service and the dryer delivery! We're always here to help.
Reply from Sparkworld
Thanks so much, Sophie! We're really glad to hear you received great service, communication, and delivery. We appreciate you choosing Sparkworld for your appliance needs
Well I took my 85 year old mam down…
Well I took my 85 year old mam down there today who needs to have everything explaned slowly by myself as she has a disability.on looking at the dishwashers a store worker aproched asked if we were ok.ues I replied just looking.again he staired at us for nearly 15 mins and asked me and my mother twice more how we are getting on again.ahain I replied just looking.dont know what was wrong with the guy but made my mam feel very uncomfortable in the shop staring at us both.we left the shop through the exit door and I loaded the scooter in the boot of the car only to look back at the door were yes you guessed it the guy was still staring at us through the glass doors with another coluge now in till.morel is if you want to feel like your a price of crap or needing a fight with the store staff go to sparkworld newton abbot.ansolute disgrace to visit.went to trago mills instead and had a great time.stay clear folks.
February 2, 2026
Unprompted review
Reply from Sparkworld
Good Afternoon, We’re sorry to read your comments and to hear that you and your mother felt uncomfortable during your visit: that is never the experience we want anyone to have. Our team routinely checks in when customers are browsing items like dishwashers, as many people appreciate help understanding sizes, fitting requirements and different drying systems. We’re sorry if this didn’t feel supportive on this occasion.
We’ve looked into your feedback, but as with your previous review, we haven’t been able to match your description with any visit or customer record. You also mentioned before that you wouldn’t be returning, so we’re keen to make sure we fully understand the circumstances of this latest experience.
If you could provide the date and approximate time of your visit, we can review our CCTV and investigate properly. Please contact us directly at 01626 834666 or sales@sparkworld.co.uk so we can look into this thoroughly.
We take every concern seriously and are always happy to help where we can.
Kind Regards
Tristan
Fast delivery and excellent choice of…
Fast delivery and excellent choice of products, love my soundbar, excellent sound especially being able to use the HDMI ARC connection
January 9, 2026
Reply from Sparkworld
Thanks so much, Steven! We're delighted you enjoyed our fast delivery and wide range of home entertainment products. Great choice with your new soundbar — the HDMI ARC connection really does deliver impressive sound quality. Enjoy your upgraded setup, and thanks for choosing Sparkworld!
The selection of products is excellent
The selection of products is excellent, the customer support is outstanding, and the delivery is swift. The website is also packed with useful information.
January 26, 2026
Unprompted review
Reply from Sparkworld
Thank you, Jermaine! We're thrilled you enjoyed our wide selection of appliances, friendly customer support and fast delivery. We work hard to keep our website packed with helpful product information to make choosing the right appliance easy. We really appreciate you choosing Sparkworld!
delivery men were on time and very…
delivery men were on time and very helpfull. easy to order and no delivery charge.
January 26, 2026
Reply from Sparkworld
Thank you, Jill! We’re delighted to hear your delivery arrived on time and that our team were so helpful. We’re glad you found ordering easy and with free delivery, it’s even better! Thank you for choosing Sparkworld
Online purchase - money taken but not in stock!
Bought oven online where it said it was in stock. Phone call next day to say it was not in stock but I could have display model. I don’t want a display model. Have requested a full refund which was acted upon immediately but have to wait up to 10 days for it to reach my account so a delay to me in buying another oven. Please make it clear when ordering on line that you may be ordering a display model.
Thank you for your response and the phone call to explain that you will try to update your technology to show that you may be purchasing a display model. This experience has not put me off buying at Sparkworld and I would recommend you for your excellent customer service and your commitment to improve things if there are concerns from the customer.
January 19, 2026
Reply from Sparkworld
Good Evening John.
Thank you for your feedback, and I’m sorry for the frustration this situation caused. We completely understand that a display model wasn’t what you were looking for.
Regarding the refund, we processed it immediately on our end and the funds leave our account straight away. Unfortunately, banks can take a few working days to complete the transfer, which is why it may take a little longer to show in your account.
The product listing does state that the item is on display, but we appreciate that this could be made clearer and we’re reviewing how we present this information online to avoid any confusion in the future. Under normal circumstances we hold several of these Neff double ovens in stock, but there is currently a worldwide shortage which has put pressure on availability in the UK, and any units that come in tend to sell very quickly.
Thank you again for your comments — they genuinely help us improve the experience for all our customers. Kind Regards Tristan
Fabulous all round service
Cheapest price, easy to find item, ordering was quick & delivery fast & efficient, also no charge on delivery. Was kept up to date with all aspects of delivery too.
Great all round experience
January 19, 2026
Reply from Sparkworld
Thank you, Liz! We’re so pleased you found the best price, easy ordering and fast, efficient delivery with free delivery included. It’s great to hear you were kept updated every step of the way. We’re delighted you had a fabulous experience with Sparkworld!
Everything from order to delivery was…
Everything from order to delivery was very easy and I was kept informed during every stage
January 26, 2026
Reply from Sparkworld
Thank you, Craig! We're delighted to hear that everything from ordering to delivery was quick and easy. It’s great to know our updates kept you informed at every stage. We really appreciate you choosing Sparkworld!”
Quick and simple
Ordered a washing machine, received a phonecall the same day to confirm delivery date. Delivery team called prior to delivery to tell me when to expect it. Great communication, fast and painless.
January 10, 2026
Reply from Sparkworld
Thank you, Adam! We're so pleased your washing machine order was quick and simple. It’s great to hear our team kept you updated; from the confirmation call to the delivery team letting you know when to expect them. Fast, smooth service is exactly what we aim for. Thanks for choosing Sparkworld!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.