It is difficult to make payments online. The app never work's and the website was working for a while but now it is not working. It makes me question whether this is on purpose so they can collect l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Called customer service because the card kept getting declined. Was never able to use card. Was informed my customer service that I requested to close account. This was an outrageous lie. Asked i... See more
I was incredibly anxious about taking a private student loan because you hear so many bad things about student lending. Sparrow customer service answered all my questions and the FAQs and tips are a g... See more
Company replied
Much to my misfortune, I had to pay a ticket for a minor infraction, only to have the transaction decline. Not because there was no credit available, but because Sparrow treats this as a money sent t... See more
Company details
Written by the company
Sparrow allows you to compare pre-qualified private student loan rates from multiple lenders through a single form. With Sparrow, you know exactly how each loan option stacks up when it comes to APR, monthly repayment, total repayment amount, and repayment options. Sparrow is not a lender or a bank. Instead, we partner with top private student loan providers to optimize the search and comparison process. Our goal is to provide a variety of competitive options, enabling you to quickly find the right student loan for your unique financial situation. Comparing rates on Sparrow is completely free and does not impact your credit score.
Contact info
169 Madison Ave #2313 , 10016, New York, United States
- (646) 980-4056
- support@sparrowfi.com
- www.sparrowfi.com
1.8
Poor
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Useful service that is easy to use
Great service both in terms of utility and ease of use. Simple interface that allowed me to quickly find the best loan for this semester and to refi my existing loans which carried much higher rates (since I didn’t have sparrow for those)
February 16, 2022
Reply from Sparrow
Hi Cade, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future.
Awesome service:
Awesome service; wish it had been around earlier in my college years as it linked me with lenders that had much better offers
February 15, 2022
Reply from Sparrow
Thank you so much for your kind words, Nicole. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I have only had the loan for a month
I have only had the loan for a month, but do far so good.
February 10, 2022
Reply from Sparrow
Thanks for sharing your experience with Sparrow, Peggy! We're happy you were able to find a loan that works for you. If you have any questions or concerns, we're always here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.