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I decided to try spectrum health. Because my current health company is difficult for my doctors to find in the way of billing. Spectrum found doctors that accept my insurance Pivot health Zell. Had a zoom visit. Went well. My mother is elderly and can have her visits at home on video. Which is good for her. They can even draw blood at home for lab tests.
Do you want to be lied to? Do you want to be treated as a second-class citizen? Then this is the medical provider for you! I made the mistake of thinking that all medical providers in Canada would not lie and go out of their way to treat the sick and injured as less than but sadly this is all I got when I made the decision to use Spectrum-health.net December 9th I went to see my doctor so we could submit a WorkSafe BC medical report everything during the time with the doctor went fine I was given new medications to take to deal with some nerve pain I am dealing with and I was told that the medical report would be sent to WorkSafe BC informing them of the new medical issues around the nerve pain. I waited 10 days before I followed up with WorkSafe to be sure they got the new medical report. WorkSafe informed me that no new medical report had been filed and that I should contact the doctor's office to find out why the report was being delayed. So that is what I did and Spectrum-Health informed me that WorkSafe would not accept the new medical report because they needed the mailing address of my old employer as well as the postal code and phone number all of which WorkSafe already had when this workplace injury first happened in 2017. So for the past month and a half Spectrum's office manager has refused to file the medical report with WorkSafe BC claiming that she can't without the address postal code and phone number of my old employer. So finally last week I had to get my claim manager from WorkSafe to call this doctor's office and request that send in the new medical report the office manager told my claim manager she will after she collects all the information needed. The office manager was told she did not have to collect any more information as WorkSafe had all the information that they needed. DO NOT TRUST THIS COMPANY WITH YOUR MEDICAL NEEDS THEY WILL ONLY SCREW YOU OVER! If they would like more information they can email me you have my email address
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