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Speedline.dk Reviews 

3,663
•
TrustScore 4.5 out of 5

4.7

Motor Scooter Dealer
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Rated 5 out of 5 stars

Great customer support and very quick to answer. I recommend this site.

Company details

  1. Motor Scooter Dealer
  2. Scooter Repair Shop

Written by the company

Speedline.dk er webshoppen for dig, der går op i scooter og knallert – uanset om du skruer for sjov eller for at komme hurtigt frem i hverdagen. Her finder du et stærkt udvalg af reservedele, tuningdele og udstyr, nøje udvalgt med fokus på kvalitet og performance. Hos Speedline.dk handler det om god service, hurtig levering og fair priser.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(3,663)

171 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad value on the Norwegian site, lots of additional charges

On their Norwegian site they have not registered for the new tax system for buying from websites abroad in Norway. So you pay the norwegian 25 percent VAT which is ok, but you also have to pay an additional Norwegian customs charge of 133kr, because of not being registered in the Norwegian tax system. Example. (item=200kr+25percent tax+133kr custom charge+100kr postage overcharge). Another issue is postage charges, they overcharge on the postage with postnord. I checked with postnord and I was charged over a 100kr more by Speedline, as advised to me by postnord. Not recommended to use their Norwegian site until they sort out the tax properly and charge the correct postage! Update July 2022 still not registered in Norway tax system, would still not recommend as very high taxes and import charge.

August 3, 2021
Unprompted review
Speedline.dk logo

Reply from Speedline.dk

Hello Darrel,

thank you for your review.

At the moment we are not registered in the Norwegian tax system, that is correct. It might be a thing we will look into registering with and when that is done, then of course add information to our website about actually being so. As for now though, we do not list as being registered and for that reason do not promise any advantages when it comes to import tax in Norway.

As for the shipping rate, then do keep in mind that PostNord quotes for volume and not weight alone. It is not always as straight forward as it might seem to get a correct quote for a parcel. That being said, prices can always be lower, but sending to Norway is by no means cheap.

Kind regards
Simon, Speedline.dk

Rated 3 out of 5 stars

speedline

Det er et godt sted at handle varene kommer en dag efter. Vare er god kvalitet

January 19, 2021
Unprompted review
Speedline.dk logo

Reply from Speedline.dk

Hej Thais,

Tak for din anmeldelse og for snakken.

Jeg er glad for vi lige fik talt sammen, for den prisforskel du var utilfreds, med var modsat af hvordan du selv så det. Varen er dobbelt så dyr ved den butik du sammenlignede os med.

Dernæst så vil jeg gerne høre om du kan komme med lidt fif til, hvad vi fremadrettet bør gør for at kunne opnår flere stjerner ved dig?

Jeg ser frem til at høre fra dig enten i form af en opdatering her, en e-mail til info@speedline.dk eller et opkald til tlf. 8651 1181.

Jeg håber at høre fra dig.

Med venlig hilsen
Simon, Speedline.dk

Rated 5 out of 5 stars

Super god service

November 1, 2018
Unprompted review
Speedline.dk logo

Reply from Speedline.dk

Hej Nicklas,

Tak for din anmeldelse og for snakken.

Vi har lavet en fejl da din ordre er blevet pakket og det beklager jeg selvfølgelig meget. Jeg sørger som lovet for, at den manglende vare bliver sendt til dig, men da vi desværre ikke har flere på lager, er vi nødt til at have den hjem først - og jeg forventer den er hos dig i løbet af næste uge.

Jeg håber du mener vi fortjener mere end blot de 3-stjerner, for nok har vi lavet en fejl, men vi gør bestemt også vores til at rette det - og er bl.a. large med f.eks. tændrøret som var bestilt forkert.

Uanset hvad, så god aften til dig - og har du spørgsmål eller andet så kontakt os endelig :-)

Med venlig hilsen
Simon, Speedline.dk

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