Speedystamps Reviews 

409
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The web site guided us through our first stamp purchase in a simple uncomplicated manner. The prices were displayed for the exact stamp we required. Ordering was simple and straight forward and the... See more

Rated 2 out of 5 stars

I had to return my new Notary press - one of Speedy's most expensive products - as the embossing quality was poor and indistinct. Whilst they replaced it rapidly with metal dies that now do a super j... See more

Company replied

Rated 5 out of 5 stars

SUPER EXCELLENT SERVICE! Speedy Stamps I thank you for your professionality, prompt responses and super speedy delivery - through a public holiday and all! What a great experience. Well done to you g... See more

Rated 5 out of 5 stars

At BFPS we operate the Forces Philatelic Bureau, which produces first day covers. we have a unique requirement for philatelic standard special handstamps for postal cancellations. We have used Speedy... See more

Company details

  1. Business Services

Information provided by various external sources

Speedy Stamps is taking ordering bespoke rubber stamps to a new level by providing the ultimate service using brand new technology. We have created a system that will enable you to order any custom designed rubber stamp or embossing product using our unique design wizard. We offer a full range of stamp products from Rubber Stamps to Self-Inking, Pre-Inking, Dater & Stock stamps along with the fulll range of accessories from Ink pads to specialist inks, embossing presses - you name it we supply it. All our stamps come from world leading brands - Colop, Trodat, Dormy, Maxlight, Xstamper and PSI.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

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4.4

All reviews

(409)

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Rated 5 out of 5 stars

Excellent Personalised Stamps

Had not created my own stamps before and was recommended to use Speedystamps and would recommend to others. Quick response, friendly service and very easy to communicate with to confirm the requirements. Would definitely use again. Thank you.

January 2, 2017
Unprompted review
Rated 5 out of 5 stars

Consistently brilliant

Speedy by name, speedy by nature.

These stamps almost seem to arrive before you order them. I had two logo stamps made up on separate occasions, and both times the quality was great, and they were delivered quick both times :)

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Great!

Super easy to use the stamp design tool, really fast delivery and excellent quality product! I've ordered 3 stamps so far and all treasured! Thank you very much!

December 23, 2016
Unprompted review
Rated 5 out of 5 stars

Friendly customer service and good products

We run a local homeware shop and needed a custom self-inking stamp for price tags, paper bags etc. I just had to e-mail over our logo and they made us our own stamp. Part of our logo had to be edited slightly to make it work, and they were informative and efficient when dealing with this. A good company - have ordered refills on ink pads from them recently and received the same level of service. Would recommend!

December 22, 2016
Unprompted review
Rated 2 out of 5 stars

poor customer service on an expensive product

I had to return my new Notary press - one of Speedy's most expensive products - as the embossing quality was poor and indistinct. Whilst they replaced it rapidly with metal dies that now do a super job, one would have expected that products of this calibre which are advertised as coping with thicker papers, are equipped with such dies by default. Without, they are probably not fit for purpose. Further, the product is heavy and incurred significant carriage costs to return. Speedy refused to reimburse for those too so I had to pay double courier costs for a faulty product. Poor service. It's unlikely my notary press will need replacing, but if I do, it won't be from Speedy.

December 21, 2016
Unprompted review
Speedystamps logo

Reply from Speedystamps

Hi Ann,

We have received your Trust Pilot review and are very sorry to hear you were dissatisfied with our service.

I have looked into your order and the issues you encountered in particularly the impression your press was creating.

I have checked the impressions made during our quality control process and found the impressions to be fully acceptable and passed quality control procedure.

The only explanation I have for the original impression issues on receipt must have happened during transit, the plates could have misaligned during delivery, we do pack the items well to negate this wherever possible.

You have mentioned you removed the plates so it is very difficult for us to determine the exact cause of the problem, had the plates still been intact and still positioned exactly as dispatched, we would have been able to resolve the issue immediately on return.

I understand you were trying to rectify the situation however, this is never recommend as these items are very difficult to align correctly, it is a very precise procedure to correctly position the plates to give a perfect impression, any slight misalignment will render the machine unusable.

On receipt of your returned press we realigned the plates so it was producing the correct impression again and a refund of your postage costs has been applied to your account.

We would also like to offer you a 10% discount on your next purchase from Speedy Stamps as a gesture of good will and for any inconvenience caused.

I cannot stress enough how important delivering excellent customer service and customer satisfaction is to Speedy Stamps. That is why we strive to get very positive honest Trust Pilot reviews. We genuinely aim for excellence in all areas of our company so it is saddening to receive negative feedback.

We always try our very best to resolve issues as soon as we are made aware of them by find a satisfactory solution for all customers. On this occasion it seems this has not been the case so I sincerely apologise for this.

I hope this response answers you questions and hope to hear from you again in the near future when using your discount or credit.

Yours Sincerly

Speedy Stamps

Rated 5 out of 5 stars

Excellent quality

I am a ceramic artist, I used speedy stamps to make about 8 different rubber stamps to be used both with ink and to make impressions into the clay. Simon retained so much detail in my illustrations and th stamps are really good quality and look really smart. Very pleased and would strongly recommend going with this company (I did a lot of research!)

November 25, 2016
Unprompted review

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