I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buye... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service received from SPF (Cara & Finn) during our remortgage. Explained our options clearly and gave us good options to choose from in terms of lenders, rates, products etc. The process wa... See more
Company replied
James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.
Company replied
Great experience working with Wendy Docherty and Megan Kurt at SPF to arrange our mortgage. Highly responsive with clear and friendly communication. When there was a small hiccough in the process, the... See more
Company replied
Company details
Written by the company
SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.
Contact info
33 Gracechurch Street, EC3V 0BT, London, United Kingdom
- 020 7330 8500
- info@spf.co.uk
- www.spf.co.uk
Speak to one of our expert advisers
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful and reliable company
Very helpful and reliable company . I would highly recommend
May 4, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Cristiana was absolutely brilliant from…
Cristiana was absolutely brilliant from start to finish. From day one she was proactive, on the ball, and made the whole process genuinely painless — which, let's be honest, isn't always what you expect.
Whenever I had a question or query she was right there, no fuss, no waiting around. She clearly takes pride in what she does and it shows in how she handles every little detail.
There's a reason she came so highly recommended to me, and now I completely understand why. If you're looking for someone who actually makes your life easier rather than harder, look no further.
Five stars without hesitation. Thank you Cristiana!
April 30, 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Used SPF as our mortgage brokers to our first house and they were great!…
Used SPF as our mortgage brokers to buy our first house and they were great, Ollie was our mortgage broker and he was great and helped us get a great mortgage. Will be using them again
April 28, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Third time, still the charm
Third time in using SPF's services with Cristiana and we weren't disappointed, she was professional and proactive with clear. Thank you!
May 1, 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
SPF mortgage
This is the second time I’ve used SPF. Aaron was just brilliant at explaining everything, keeping me notified and made the whole process hassle free. I am so glad I went with SPF for my mortgage.
April 30, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aaron.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
5*s - outstanding service
5*s - Aimee was absolutely brilliant from start to finish. We weren’t the easiest of clients swapping to 3 different properties during our offer period, the 3rd being at the 11th hour of our initial offer expiring and Aimee worked tirelessly throughout to ensure a new offer was secured swiftly with no disruption to our onward purchase taking any stress possible away from us and I’m happy to report we are now proud owners of our new property having just moved in on Friday. Thank you so much Aimee!
April 30, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aimee.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Helpful and efficient service
April 29, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent service
I had an excellent experience working with An as my mortgage advisor. She was incredibly helpful, friendly, and professional throughout the entire process. An took the time to understand my needs and worked hard to find the best mortgage product for me. She explained everything clearly, made the whole experience stress-free, and was always available to answer any questions I had. I highly recommend An to anyone looking for expert mortgage advice and outstanding service.
April 20, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to An.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent service from Ollie
I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buyer. can’t recommend him enough and have already passed his details onto others I know who will be looking to buy soon.
April 21, 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
James Williams was an absolute pleasure to work with
James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.
April 20, 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to James.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
No SOP throughout the process
No SOP throughout the process. No streamlined workflow within the team. Random things happened randomly, and everything goes back and forth. Great!
April 14, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.
We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We will be in touch within the next 48 hours to gather some further details.
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Poor Communication
The mortgage advisor was very unresponsive throughout the process. I repeatedly had to chase by email and message multiple times, even for small matters that should have been handled promptly. Communication was inefficient, responses were often delayed, and the overall process took much longer than expected. This lack of timely support caused unnecessary stress and anxiety during what is already a demanding process.
April 7, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.
We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We will be in touch within the next 48 hours to gather some further details.
Harry Savva
I’ve been working with Harry Savva for the past two years, and I can honestly say it’s been a fantastic experience from start to finish. Harry is incredibly friendly and approachable, which immediately puts you at ease when discussing something as important as your finances.
He is consistently efficient and professional in his work, but what really stands out is his ability to explain everything in clear, simple terms. No matter how complex the situation, he takes the time to make sure I fully understand my options, which has given me real confidence in the decisions we’ve made together.
Harry has created a level of trust and comfort that is hard to find, and I genuinely feel supported in planning for the future. I would highly recommend him on both a professional and personal level. He truly deserves high praise for the service he provides, and I’m looking forward to continuing to work with him for many years to come.
Kindest Regards
John Russell
April 16, 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Harry.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Emma is the best
Emma is the best, so efficient, friendly and knowledgeable :) Would highly recommend her to anyone!
April 7, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Emma.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Excellent advice.
April 7, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Jack and Erin made a great team
Jack and Erin made a great team, ensuring everything from quotation stage to execution was seamless. We are very happy with our rate. Highly recommend.
April 7, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Erin.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Amazing
Jack and Sophia were fantastic start to finish! Efficient, reachable and friendly!
April 10, 2026
Unprompted review
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Sophia.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
They helped in finding the perfect…
They helped in finding the perfect mortgage in my specific situation as Expat. Kind and knowledgeable people that are very clear in communication and deliver what is promised. We have moved in our dream home in Wales!
April 2, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
Thank you Spenser and Emily for your…
Thank you Spenser and Emily for your help and patience in sorting my new mortgage -
April 7, 2026
Reply from SPF Private Clients
Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Spenser and Emily.
We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.
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