got a rare problem with router that was solved by the tech guys. Initial contact through their on line chat that was fast and effective. on a separate occasion, an on line tech conference was arrange... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hands down, the single BEST way to protect your family on the Internet. There are so many options and different ways to filter based on your specific needs. You can easily block all traffic based on t... See more
I was recommended too buy a Spider VPN by a friend as I spend months abroad. Purchased a Spider pro from Amazon worked great in Uk, brought too my house in Portugal had a few problems would not wor... See more
Bought VPN end Nov. Not being tech-minded found that it no effect on my streaming speed. Contacted VPN customer service. Within a short time, they put me on the right track. My IPTV is not suffering t... See more
Company replied
Company details
Information provided by various external sources
Use a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.
Contact info
United States
- sales@spidervpn.org
- www.spidervpn.org
SPIDER ALL THE WAY
Been using these guys for a while now with no problems was easy to set up the communication with these guys are second to none I’ve had such confidence in the spider guys that I upgraded to a pro router again ordering this was a breeze I’ve tried other vpn servers like libertyshield but nothing will ever come close to spiders service
May 22, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Excellent service!
May 20, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Amazing product, would definitely recommend
5 star service from all the team at Spider VPN. We’ve used other VPN providers previously but the service, quality and lightening fast speed we’ve received from Spider VPN has far surpassed them all!! Right from the initial order and set up, the whole thing was so smooth sailing.
Spider VPN is worth its weight in gold. I would 100% recommend!
Thank you, Nathan and the rest of the Spider VPN team
May 19, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Extremely good customer service and…
Extremely good customer service and great VPN.
April 18, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Spider 2 year vpn with pro router
I subscribed on a two year plan on recommendations from various forums and my initial subscription enquiries were dealt with both promptly and to my satisfaction.
Setup was very straight forward and despite some minor initial issues encountered the Spider team were excellent at talking me through and resolving to my satisfaction.
It's early days but very impressed so far with both the VPN, router and especially the customer service and is an added bonus that can use the VPN on the go!
I was a tad sceptical (as I always over analyse pros and cons) but honestly take the plunge and support spider and let the product grow and you won't be disappointed.
Big recommendation for the Service and it is both affordable and of the highest quality connection/speeds. 👌
April 15, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Spider VPN...
From start to finish the spidervpn team have been amazing, took a couple of minutes to get the router up and running and it works perfect. The VPN only as well works great away from home so I'm always covered. Overall I'd 100% recommend spider vpn.
April 15, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Great product helpful staff great…
Great product helpful staff great customer service 👍
April 11, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
The system is easy to set up easy to use
The system is easy to set up easy to use.
would fully recommend to someone who knows nothing about this type of thing.
I have noticed that a number of wireless services in the house stopped working i.e. wireless printing. you have to make sure all your wireless devices are set up on the spidervpn service.
but would completely recommend * * * * *
March 26, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
No flies on these guys
With help from an excellent customer support team, my spider vpn home network performs flawlessly. Speeds are amazing, hardly different from direct isp connection. I would recommend this company wholeheartedly, great service at very reasonable prices.
March 17, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
What a brilliant product
So easy to install, just plug and play. Service is first class and great value for money. Would highly recommend this VPN for anyone that is looking to protect themselves online.
March 16, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Excellent is less for spider VPN team.
Excellent is less for spider VPN team.
Starting from scratch , answering my silly queries to placement of the order and accepting request to add a VPN location , was a breeze . Super helpful team and top notch company which listens to its customers.
Very rare to find companies alike spider VPN these days. Outstanding.
Waiting for router to arrive and services to begin. Excited. I am not worries since I know the team spider VPN shall stand by me.
Best of luck guys.
March 15, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Everyone should have one!
Complex sounding subject made very simple by a great team at SpiderVPN.
Plug, Play, Protected
Easy as that...
March 14, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Love my spider vpn box
Love my spider vpn box! So easy to set up,and use. And is fantastic value for money! 5* would recommend to everyone 👍🎉
March 14, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Great service and great product !
March 14, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Spider vpn spot on!
Got router really easy to set up. I've a 4 bedroom house and work excellent everywhere. Defo recommend 👍
March 14, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
I was so sceptical getting a VPN but I…
I was so sceptical getting a VPN but I got recommend to go with spider VPN,So I took the plunge ,Best thing I did,signed up to the pro package and delivery was spot on.then it was literally plug and play even my wife could set it up.so glad I signed up and couldn't recommend enough 👍
March 14, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Absolute amazing product!
Absolute amazing product!
100% Customer Service!
No sales patter, certainly would recommend this product...👍🏼
March 14, 2019
Unprompted review
Reply from Spidervpn
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. - SpiderVPN
Excellent service would definitely…
Excellent service would definitely recommend.
March 14, 2019
Unprompted review
Reply from Spidervpn
Thanks for the review, hope you continue to enjoy our services! ;)
Very helpful support during setup would…
Very helpful support during setup would highly recommend
February 27, 2019
Unprompted review
Reply from Spidervpn
Thanks for the review, hope you continue to enjoy our services! ;)
Fantastic customer service
Fantastic customer service. Send a ticket and helped straight away.Would definitely recommend them
February 25, 2019
Unprompted review
Reply from Spidervpn
Thanks for the review, hope you continue to enjoy our services! ;)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.