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2.8
11 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Works fine on desktop, but the mobile version lags occasionally.
Reply from Spinfest
Hello Kamile,
Thank you for your feedback. We’re glad to hear everything works well on desktop and appreciate your note about mobile performance — our team is already working on improvements.
Best regards,
Spinfest Casino
Very long verification. Card deposit went through instantly, but document verification dragged till morning.
Reply from Spinfest
Hello Rimar,
Thank you for sharing your feedback. We’re glad your deposit was processed instantly and appreciate your patience with the verification process — our team is working to make it faster.
Best regards,
Spinfest Casino
I tried this casino because of a friend’s link. It worked fine, nothing special.
Reply from Spinfest
Hello Lima,
Thank you for your feedback. We’re glad everything worked smoothly and appreciate you giving our casino a try.
Best regards,
Spinfest Casino
The bonus system isn’t always clear, had to read the rules. Slots sometimes lag a bit when many users are online.
Reply from Spinfest
Hello Nadia,
Thank you for sharing your experience. We appreciate your feedback about the bonus system and slot performance — it helps us improve the player experience.
Best regards,
Spinfest Casino
I’m torn about this casino. The design is nice, and the slots open quickly, but after a few hours the site becomes slower. Madame Destiny is still one of my favorites here, but the excitement fades fast when everything starts glitching.
Reply from Spinfest
Hello Egert,
Thank you for your detailed feedback. We’re glad you enjoy the design and games, and we appreciate your comments about performance — our team is working on optimizing site stability.
Best regards,
Spinfest Casino
Worst casino ever. Dont read the fake reviews below. Their RTP is terrible, VIP management treats you like a d*g, if you lose thousands and ask them for a good bonus to get something back, after being level 5 vip, best case is they provide you 50 or 150 euros with 10x and 15x wager. Absolutely disgusting casino. I have all the proofs in screenshots. Go play somewhere else and avoid Spinfest at all costs
Reply from Spinfest
Dear reaera,
We are terribly sorry to hear about your experience on our website and your decision to close your account.
As much as we strived to boost your gaming experience with exclusive promotions and tailor-made bonuses, please note that the latter are subject to availability and cannot always be delivered.
We are grateful for your understanding and wish you all the best in your future endeavours!
Kind regards,
Spinfest Team
A simple and user-friendly bookmaker with a nice interface. I play at Softswiss, overall I’m in profit, and there haven’t been any problems with withdrawals.
Reply from Spinfest
Hello Joselin,
Thank you for your feedback — we’re glad you enjoy our user-friendly platform and smooth withdrawals.
Best regards,
Spinfest Casino
This site is not regulated. It's a scam. They don't provide bonuses and free spins according to details that are on site. I used my deposit to play a game and it hit. They reduced my bet from $1.50 to .50cent payout. I filed complaints and received no responses. Only fake canned responses. I quickly withdrew the rest and it took 2 weeks before the money was deposited. Not quick as stated on site. Avoid them!
Reply from Spinfest
Hey Shmag, we’re sorry to hear about your experience.
We take fairness and transparency seriously, and we never want our players to feel misled. Bonus terms, bet limits, and payout times are always outlined in our terms and conditions, but if you feel something wasn’t handled correctly, we’d be happy to take another look.
Please reach out to our support team, and we’ll do our best to assist you. 🎰💬
Best regards,
Spinfest Casino Team
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