spinnakerboutique.com Reviews 

2,833
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and excellent service throughout the purchase process. Many people frequently mention the fast and smooth delivery, with items arriving quickly and well-packaged. Consumers also appreciate the competitive pricing, often finding unbeatable deals. However, some customers noted concerns regarding shipping costs, finding them higher than expected. A few people also mentioned issues with product quality upon arrival, such as damaged items or defects, and some reviewers reported dissatisfaction with the return process, citing unexpected costs or deductions.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as 100%... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping, with... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent and authentic nature of... See more

Service

Customers had positive experiences with service, frequently highlighting its promptness, efficiency, and... See more

Price

People report positive experiences with price, often highlighting great prices, competitive pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well packed shipment, with a nice greeting card. But expensive shipping UPS fees: $58 shipping fees + around $86 customs & airport clearance. Some italian online store offers a flat shipping r... See more

Company replied

Rated 5 out of 5 stars

One other amazing shopping experience, the most trending items for unbeatable prices. Packed with lots of care , each item came with its own box and even hangers for th clothes . The shipping cost mig... See more

Company replied

Rated 5 out of 5 stars

Flawless experience as always.This is definately my favorite store when it comes to luxury items…I just wish they had more models from Prada available .Im unpatiently waiting for a long sleeved camel... See more

Company replied

Rated 5 out of 5 stars

my fav!! to shop online luxury designer deals! the shipping is so fast that I can't even explain. great prices! the site is so comfortable to use, what I love the most is the variety of shoes, handbag... See more

Company replied


Company details

  1. Clothing Store

Written by the company

The first Spinnaker boutique was opened in 1976 in Alassio by Lorenza Betti. Today Spinnaker represents one of the most fashionable names in Italian luxury retail. At Spinnaker, curiosity, imagination, creativity and experience are merged into one expression of luxury fashion. Our boutiques in Sanremo, Alassio, Portofino and Santa Margherita Ligure are the stage where fashion is the guest of honor. Style evolves and renews itself through time but the best designers remain recognizable for their refined expressions of taste and elegance. Spinnaker Boutique, your new luxury shopping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,833)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Loved my bag

Loved my bag and the process was very easy

June 6, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Prompt service

Prompt service, shipping, item packages well too! 😊😊

June 5, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Great Experience!

My purchase was beautifully packaged and the shipping was quick. Will definitely shop here again!

June 12, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Love both the wallet

Love both the wallet . Fast shipping

June 10, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Good everything

Good everything

June 3, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Good shopping experience

Nice packaging, fast shipping, would buy here again!

June 10, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

First purchase in boutique

First time that i buy in boutique from Portugal

Handbag YSL, perfect and low price that on YSL store.
Everything ok and quicky to receive.
Thanks!

June 9, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Very fast Delivery

It was a beautiful ítem very good condition

June 9, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Spinnaker continues to be my favorite…

Spinnaker continues to be my favorite online retailer. Their inventory, fast shipping, and well packaged items make them my first choice when shopping online.

June 9, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 3 out of 5 stars

Wasn’t packed properly

Wasn’t packed properly . Also Thier was security tag attached

June 6, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, thank you so much for your feedback. This will help us to improve our service.

Please note that our Team attach the security tag at each item before proceeding with the shipping. It identify the bag as authentic and as sold by us. The security tag protects the customers because it guarantee the item originality and it protect us from any improper use in case of return.

If you need any further info or if you have any queries, please do not hesitate to contact our Customer Service at info@spinnakerboutique.it

Rated 5 out of 5 stars

Awesome

Well package and quick shipping and internationally. Love my belt!

June 5, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Best sale items

You got the bat sale items! Love the variety of designers.
Delivery is quite pricey.

June 4, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Great bag!The item that I ordered shipped out…

The item that I ordered shipped out quickly and was packaged well. The customer service I received was terrific!

May 28, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Speedy shipping

Speedy shipping, spectacular sales!

May 27, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

I got my order

I got my order, happy

May 29, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

Very goooooooood

May 22, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 5 out of 5 stars

The best

Fast and very assistance team , good job 👏

May 22, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

Rated 3 out of 5 stars

Because choice became very limited

Because choice became very limited. Brands like Moncler and Zegna are gone now.

May 20, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, please note that Moncler's and Zegna's items are still available on our website. Of course, at the beginning of the season the selection was wider, but being among the most sought-after brands, many customers bought them without waiting too long.

We invite you to subscribe and monitor our weekly newsletter to always get our latest updates and promotions.

Rated 5 out of 5 stars

THE BEST

the best, I ordered online before and then had to visit when I was in Portofino. I continue to purchase from them for heir amazing service

May 20, 2025
spinnakerboutique.com logo

Reply from spinnakerboutique.com

Dear customer, we are truly delighted to hear that you had a positive experience! We sincerely hope you will continue to choose Spinnakerboutique for your shopping.

We invite you to explore our website to discover the latest trends and best offers. We look forward to serving you again in the future and hope to exceed your expectations once more.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Customer Service Team. We are always here for you!

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