Splendies Reviews 

892
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful soft materials, breathable fabrics, and the exciting surprise of receiving very cute patterns every single month. People also truly enjoy the flexible subscription options and high quality lovely packaging that consistently make unboxing a delightful treat. Some reviewers were not happy with the overall fit, noting that the underwear can run small, ride up uncomfortably, or feature waistbands that constantly roll down. A few consumers also mentioned occasional issues with poorly sewn seams or synthetic fabrics that felt less durable than expected during daily wear.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the cute styles, super... See more

Quality

People report positive experiences with quality, highlighting that the underwear feature super soft and... See more

User experience

Users describe ambiguous interactions with user experience, noting that while the website is generally easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The material is extremely soft and comfortable. I do however wish there were a wide band thong option because regular thongs do not fit my body type well. Im ordering another month without the thong... See more

Rated 5 out of 5 stars

first of all the website was really easy to navigate and find exactly what I wanted. so quick and easy to subscribe, love the customizable or variety of different subscriptions, there's on for everyon... See more

Rated 5 out of 5 stars

Absolutely love Splendies! Been a subscriber for about 2 years or so. I enjoy looking forward to the surprise of what type of design panties I’m going to receive. Their material is super soft too!

Rated 5 out of 5 stars

I’ve been a Splendies member going on a year now and I am very pleased with my subscription. It’s nothing like looking forward to seeing what suprises I get delivered every month. Splendies baddie. Th... See more


Company details

  1. Underwear Store
  2. also in
  3. Clothing Store
  4. Lingerie Store
  5. Women's Clothing Store

Information provided by various external sources

The monthly underwear subscription service that does the shopping for you. Three pairs of undies delivered discreetly to your door every month!


Contact info

4.1

Great

TrustScore 4 out of 5

892 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(892)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loveeeeee

I absolutely love this subscription service! I like that I get a surprise once a month, and the quality of the underwear is amazing. It’s definitely something I would recommend trying at least once (but you will get hooked😉)

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

These underwear suck

These underwear suck. They stretch and fall off. Even buying two drastic different sizes they both fall off. There is no waist band and this is why. I’ve tried sewing them up for a better fit but the fabric just stretches and stretches, no recoil. They are not breathable at all. I don’t get why so many people like them.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

I signed up and have now been charged…

I signed up and have now been charged for my second month while having never even received my first month's order. Why has my first month not arrived and my second month already shipped? This doesn't even give me the opportunity to check the quality and fit to know if I even want a second month's order. Poor customer service, in my opinion, and subscription has been canceled. They're using their discount as a bait, not an opportunity to prove that the subscription would be something of value to you.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I received my order very quickly

I received my order very quickly! Every item ordered fit like it should, is super comfortable and the material is so soft!! Will continue to order from here as well as refer friends and family.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

My wife just received this week two…

My wife just received this week two charges on her credit card. When she contacted them they said her account hasn't been used since 2020 and couldn't tell her why there was a charge. Then there was another charge made. So she contacted visa who has removed and replacing her card. I would stay away from this company. They are crooked.

January 12, 2025
Unprompted review
Rated 3 out of 5 stars

Sizing is inconsistent.

Sizing is inconsistent. If you’re in doubt, size up especially for anything cotton or bikini style. No returns for hygenic reasons (which I appreciate as a customer), but I had to waste money on pairs until I figured out the sizing. I used the size charts to determine, but they don’t seem accurate given my experience with Splendies underwear. I skipped a month on my membership and am trying to decide how much more money I’m willing to part with since I’m never sure if a pair will fit or not.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

The monthly subscription you need

Every month I get their three pack monthly underwear subscription. They give options for a all thong pack, a mixed pack, or all bikini pack for 19.99 or one for 9.99. They ship very fast and answer any questions on time. The underwear is amazing quality I still have a pair from six years ago with no issues.

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Long time customer

I've used this company for several years now and they are the best underwear subscription company! Their styles and comfortability are the best. They have great customer service, and for the value, they are so worth it.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

NOOOOO! Beware!

I was a customer for years. Had all 3 subscriptions. At some point, they stopped sending all of the packages they were supposed to, so i canceled 2 of the subscriptions... leaving 1. I wound up canceling that remaining subscription as well. It has been 3 billing cycles of getting charged for canceled subscriptions that they somehow renew 1 on their own. I complained and asked for a refund- I was sent the subscription instead, well they sent 3/6 months. I changed my card TWICE. I'm still being billed. I've repeatedly asked to be taken out of their system. They will not. I've canceled and canceled only for Splendies to renew it and continue to charge my account via an expired card, and a canceled card. I don't know how it's happening successfully as I've checked through PayPal and Google and can't find the method they are even using to submit these payments. I'm almost 40 years old, I've never had any experience even close to the situations I've experienced with this company. I can't make it stop and I feel like a hostage as a consumer. This business is terrible with their practices of fraudulent activity. I would tell anyone to run away from them as fast as you can. It's not a coincidence that it's difficult to find where to leave a bad review, their Google maps is permanently closed so no warning other consumers that way either. Don't trust the good reviews they incentivize and solicit from new customers... they didn't start doing this to me until about a year after I became a customer and wanted to cancel bc they started becoming unreliable sending out the products I paid for.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Wife loves splendies on me

Every pack I've gotten from them have been so comfy and cute. I started on splendies back in 2021. I've always like the brand and how each pack is so different from the last. The patterns have always felt so good with my anatomy. Always getting a surprise is a special treat every month. Usually I go with the no thong pack cause I'm particular about my thongs.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Love my Splendies

I have been in love with my monthly subscription for over a year now, I love how easy it is to change sizes as needed, and even choose a different style if you don't like certain styles.

November 25, 2024
Unprompted review

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