Splice Packages LLC Reviews 42

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Scam. I shipped a package to them, and they never shipped it to me and they don't even respond. I contacted them multiple times (chat/email) with no answer. Please don't ship anything to this compan... See more

Company replied

Rated 5 out of 5 stars

Very helpful & Cordial team. I had my first experience of online Shopping with Splice & I was extremely skeptical for online shopping & how this 3rd party will help me with this. As soon as my seller... See more

Rated 1 out of 5 stars

scammer company, I’ve had a few parcels delivered they don’t show up on your dashboard! You call and numbers are disconnected and no one replies to emails! Don’t use them

Company replied

Rated 1 out of 5 stars

Scam website. I sent my purchase from ebay to Splice to be shipped to me. Fedex confirmed that they received it but they did not ship to me. At first they did not reply on facebook website or Whatsa... See more

Company replied

Company details

  1. Shipping Company
  2. Packaging Company
  3. Shipping and Mailing Service
  4. Shipping Service
  5. Warehouse

Written by the company

We at Splice Packages are focused on delivering the best mail and parcel forwarding service in USA. Our objective is to provide the best parcel forwarding services for international shoppers, no matter which country they belong to. We believe in continuous improvement in all of our processes, be it our mobile and web applications, our shipment tracking, receiving packages, storage and consolidation. We are constantly looking for ways to bring the best shipping services possible.


Contact info

1.9

Poor

TrustScore 2 out of 5

42 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Switched from MyUS to them

Switched from MyUS to them. Their rates are much better and so as their package delivery time. I never thought that i will be delivering item here in UK but whenever i had to this team has helped with every inch. Its been amazing doing business with them. Professional yet very polite in mannerism.
Great company great staff.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Most Reliable shipping services

This is my 4th time with them. Absolutely amazing services have astonished me. It’s feels unrealistic the way they offer support & show concerns for my shipments.
A big shout out to Cindy for as loviest as she is. I’ve asked all my fellas to use this company and very excited for coming holidays.
Gonna bite you guys again :D
Cheers

November 8, 2021
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. I sent my purchase from ebay to Splice to be shipped to me. Fedex confirmed that they received it but they did not ship to me. At first they did not reply on facebook website or Whatsapp to my enquiries, When I floated on Whatsapp that I wanted to send more stuff I got a response but no information on my package, They posted a message that their warehouse was closed due to Hurricane Emma in July but were posting in August on facebook page encouraging people to send packages to them to ship.

They replied to this review blaming Fedex but made no reply to me personally after all my inquiries. Conclusion : SCAM. Avoid.

September 10, 2021
Unprompted review
Splice Packages LLC logo

Reply from Splice Packages LLC

Hello Michael,

Thank you for sharing your feedback. We are sorry to hear about the inconvenience. This is really not the experience we want you to have with Splice Packages and completely understand that situation like these can be really frustrating.

Regarding your package ID 938773 I would like to bring this thing into your notice that as per your provided tracking no. 165013789468 there's no information on FedEx website (https://www.fedex.com/fedextrack/no-results-found?trknbr=165013789468) please check.

Regarding tracking ID 282614059905 please note that it says delivered and dropped on front door but we haven't received anything. However, we are still looking for the delivered package in neighborhoods and once we found it we are going to upload it to your account.

Now please note that if we had to scam you on first place we won't be answering to this feedback. Secondly we receive packages on daily basis and try our best to update the records same day. But how are we supposed to update a package details when we received nothing. Mistake on FedEx end is equally possible as you're claiming on ours. You need to check with FedEx regarding your lost package. It just doesn't make any sense of accusing a company of scam when they are actually not responsible. Please check with FedEx and report a lost package with them.

We have checked with the warehouse team and they received nothing against these tracking numbers. Please check with FedEx, they have policies for damaged, lost or missing contents because it happens with them as well.

Rated 1 out of 5 stars

SCAM, Don’t Use!

SCAM, Fraud! This is a fake business stealing peoples packages. I am in the process of reporting them to Florida police and the BBB. Don’t use this service unless you want to waste your money and time. All of their phone numbers are disconnected, just try to call. Nobody answers the email address or WhatsApp number. I sent a package here and I’ll certainly never see it again.

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

The Best Package Forwarding Company

I have previously shipped product from USA to India through other different forwarding companies but none come as close as Splice Packages when it comes to uncomplicated, cheap and hassle-free cross-border shopping experiences from US. Take my word you would not find such helpful and friendly customer service anywhere in the planet, thanks to Josh, Austin, Bellamy you guys are awesome. Kudos to you buddies. Also you get a lot of special services and best shipping rates at Splice Packages only. I really recommend Splice Packages as one of the best package forward services in US.

December 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great forwarding company

one of the best forwarding company I deal with in the US they have an amazing chat support team very helpful and cooperative I'm very satisfied

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

The best forwarding

the service is very friendly, responsive and reliable!
only at Splice Packages LLC the shipping prices are very cheap and fast delivery.

thanks to josh & austin, you guys are awesome!!

I recommend for you!

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Best shiping company

I have been using different companies for shipping but once i shipped from Splice packages i found out the best company to get my products save and sound till my home

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Professional & Efficient

Recently, I bought an iPhone XS Max from eBay. I live in Pakistan and was wondering how I can import this to my country. Then I came to know about Splice Packages. I have used Splice Packages quite a few times by now and all I have to say is that their service is simply exceptional. Packages are delivered right on time and their Customer Service is way more than helpful. If you are drooling over something at an American online store or want your product to deliver to anywhere in the world then simply I would just say Splice Packages is enough to help you.

February 25, 2020
Unprompted review

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