Whilst I understand the process. U have put a block on the money and the whole amount is showing on my credit card statement. I will have to see if they charge me interest next month as I have paid mo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s great that you can split the payments, but you can only use a credit card, but be aware, initially the whole amount goes from your balance and stays as pending for some days, so if you rely on th... See more
It was very simple to use and choose the length of time to repay either over 3 months or 6 months. The only thing is though the bank received the request for full payment and the part payment. While t... See more
Was easy process. Did get concerned with the pay part before seeing plan options maybe different wording as not confuse customers
Company details
About Splitit
Written by the company
We aren’t like other “buy now, pay later” options. We’re entirely different—free of fees, applications, and credit checks. For the responsible credit card user who pays diligently and doesn’t want a new loan under their name, Splitit is the smarter, more sensible choice. With Splitit, you choose the number of monthly installments and they show up right on your credit card statement. Best of all? Zero interest is ever added.
Learn more about Splitit
Contact info
211 Perimeter Center Pkwy NE, 30346, Atlanta, United States
- info@splitit.com
- www.splitit.com
4.3
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not happy with the pre authorization…
Not happy with the pre authorization monthly of the total note amount. There is a reason why there are installments in place.
May 6, 2026
Reply from Splitit
Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout:
1. One is the temporary authorization (hold) on your card that guarantees your purchase.
2. The other is the first installment, which is charged immediately.
We have not charged you in full; what you are seeing is the temporary authorization hold, plus your first payment. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!
Immediate acceptance and message sent…
Immediate acceptance and message sent with payment schedule,
May 15, 2026
simple and direct
May 15, 2026
Good good good
May 28, 2026
Unprompted review
I'm happy good quality
April 30, 2026
Bad experience wasn’t aware you had to…
Bad experience wasn’t aware you had to use a credit card to pay it makes this pointless I don’t see the point in this company what so ever I apple payed but it charged my PayPal credit card I then got put in a payment plan with PayPal as they charged the full balance I then had to cancel the order because of this so be very careful if your using Apple Pay as I have 2 credit cards on apple wallet. I Still have not recovered my 1st payment yet either
May 18, 2026
Reply from Splitit
Hi Georgia,
Thank you for sharing your experience, and we apologize it was not a positive one this time.
We work very closely with credit card providers to ensure you have the most options when creating a Splitit installment plan. However, there are limitations depending on your country, bank, and the Merchant where you are making a purchase. In some cases, we may not be able to accept your preferred card for the installment plan. And in most cases, a debit/prepaid/FSA or HSA card cannot be used for installments.
We greatly appreciate your understanding in this situation.
the company reacted very quickly when I…
the company reacted very quickly when I had not received my merchandise and made sure it was taken care of
May 14, 2026
I used a credit card and they are…
I used a credit card and they are blocking that amount on my card. stop spliit
May 10, 2026
Reply from Splitit
Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout:
1. One is the temporary authorization (hold) on your card that guarantees your purchase.
2. The other is the first installment, which is charged immediately.
We have not charged you in full; what you are seeing is the temporary authorization hold, plus your first payment. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!
Simple and easy to setup
May 18, 2026
YEAH GOOD OLD
May 14, 2026
I have beeScam-Like Service, Missing Refund, Misleading Support for Over 4 Monthsn trying to get my refund for…
I have been trying to get my refund for more than four months. The support team keeps giving misleading information, delaying responses, and making promises they do not keep. This experience has been very frustrating and stressful. I expected honest support and a quick solution, but instead I was ignored many times. Because of this poor service, I am leaving bad reviews on Trustpilot and other websites, reporting the issue to Simplilearn, Pearson VUE, and consumer protection authorities, and also looking into legal action. I would advise other people to be very careful before using this company because my experience has been extremely disappointing.
February 17, 2026
Unprompted review
Reply from Splitit
Hi Ehab,
I personally have been working your case. The reason your refund is failing because the original charges are two old. The Merchant needs to refund you directly, either with a check or to your bank account. It is standard that credit card transactions cannot be refunded indefinitely, and this not a Splitit created problem.
We are very sorry the resolution is not yet handled, but the Merchant is currently working on refunding you directly. We greatly apologize for the frustration of this situation.
Did not split payment.
This was supposed to split my payment over a few months, but the full payment came off straight away.
May 14, 2026
Reply from Splitit
Hi Dot,
Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout:
1. One is the temporary authorization (hold) on your card that guarantees your purchase.
2. The other is the first installment, which is charged immediately.
We have not charged you in full; what you were seeing was the temporary authorization hold of £ 238.25, plus your first payment of £ 21.66. That means your plan was working as intended before you decided to cancel. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!
They were very obliging at explaining…
They were very obliging at explaining how it was going to work We felt quite comfortable with the result.
May 18, 2026
Credibility is the secret to success.
Hello, thank you. It's easy to use, simple, reliable, and without complications. I wish you success.
May 18, 2026
Scam: not multiple payments
This is a scam these are not multiple payments! It reserves the whole amount from your creditcard so you can’t use that anymore for anything else …
May 18, 2026
Reply from Splitit
Hello there,
Thank you for the opportunity to clarify how Splitit installment plans work.
After checkout, you will see two transactions on your credit card:
1. One is a temporary authorization (hold); this is not a charge and you do not pay this amount.
1. It is simply a pre-authorization, which is standard for many other types of purchases on your credit card (think hotels, gasoline, etc.).
2. The other is the first installment charge.
1. Each month after, your installment payment is automatically charged until your plan is complete.
Splitit installment plans work using your available credit card balance. That is why the temporary hold on your credit is necessary.
For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!
I really like the ease of use
I really like the ease of use. It enabled me to get something that I really wanted now.
May 18, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.