SPORT24.DK Reviews 

72,058
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

I clicked and ordered, was offered a membership for quite good discount. I completed the payment through secure sytems. All if this less tgan 2 hours ago. It is still sunday. U havw ni idea if my o... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and great customer service. I got a wrong shoe size and they sent a new shoes before I even returned the package. Majbritt was so Kind and helpfull.

Company replied

Rated 5 out of 5 stars

God kvalitet til en fair pris, super service med gratis levering til medlemmer og generelt hurtig levering

Rated 5 out of 5 stars

I Needed New ON shoes before next day trip to Japan! SPORT24.DK totally delivered the shoes I wanted using PostNord to ship to their shop in Rødovre Centret.

Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Running Store
  4. Shoe Store
  5. Soccer Store

About SPORT24.DK

Written by the company

SPORT 24 er den største, danske sportskæde for hele familien. 

Vi klæder hele familien på fra top til tå og yderst til inderst uanset niveau og interesse.

Hos SPORT 24 bliver du klædt godt på til at dyrke glæden ved netop din sport eller fritidsinteresse.

Du finder altid et stort udvalg af produkter til sport og fritid fra de største brands til egne mærker med ægte value for money.

SPORT 24 har fokus på DIG og DINE behov. Uanset om du besøger en butik nær dig eller vores webshop, har vi det stærkeste team klar til at hjælpe dig.

De mest populære kategorier

Løb
Træning
Mode
Outdoor
Fodbold
Håndbold


Plus Size?

Vi har også et godt udvalg af mode og sportstøj til kvinder i store størrelser fra de kendte sportsmærker.

Du kan se udvalget lige HER



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

72K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(72,058)

822 reviews in the last 12 months

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Rated 1 out of 5 stars

They didn't give my money back in my…

They didn't give my money back in my gavekort ,they money back in their own gavekort .so my money has been bounded only for sports 24

April 27, 2024
SPORT24.DK logo

Reply from SPORT24.DK

Hi Nosheen 

Thank you for your review ✨

If you purchase an item with an existing gift card and choose to return the item, you will also receive the refund as a credit note because no money was involved 🙂

You are welcome to send us an email, and we will see if we can find a solution that is satisfactory for both parties.

Have a great day.

Best regards,
SPORT 24 Customer Service.

Rated 1 out of 5 stars

Stay far away - awful costumer”service” !

Stay far away from ordering anything on this site!
Completely awful costumer”service”, very rude and childish behavior from staff who will interrupt you and hang up on you, just to make people give up, so they can keep the money.
And there for nothing will be solved, as they simply don’t care about there costumers.
They keep saying the package is send, but they can’t send you the track and trace number.

Ordered a thing there and the package never came, it clearely never got send, so it got annulled, even with them, but then trying to get your money back from what you don’t receive is a big task, they will just string you a long, give the blame to the package company, give you a fake track and trace nr. and never contact you back, so you’ll have to call over and over to try and get your money back, talking to one dishonest and rude employees after the other, who simply don’t listen.

Had to ask many times to even be told the track and trace nr. on the phone, (that never came by mail) while the woman laughing, because then it doesen’t even exist, it was fake. Every time you call, they just say oh the package company haven’t responded, they will contact them again, instead of just returning your money from the annulled package, like they’re supposed to.

There are some really controlling women on the phone with them, who will interrupt you over and over with even lies, and say please don’t interrupt them and if you try to get a word in the conversation too, they will just hang up on you. They’re so disrespectful and don’t care at all about their costumers. And keep your money captive.

And they even stole the money from my account - AFTER the package was annulled - because it clearely wasn’t getting delivered!

RESPOND - 15.Maj 2024
Your respond is a direct lie. That's not what happened at all. What I wrote is what happended - your costumer service is awful and there was hunged up several times, same with the other things - why would I make this up and use my time on telling what happened, if it didn't happen. I have a life. For you guys to not just apoligize for it and make an effort to have a better custumer service, but just refuse everything and call me a lier - just really shows how awful your costumer service really is. And yes the tracking number provided on the phone after asking many times for it, didn't exist anywhere. Again you blame the package company everything and me - but the truth is that you never send me the e-mail with the tracking number or the e-mail that your company actually had send the package - and that doesen't have anything to do with if a package company lose a package or not.

April 5, 2024
Unprompted review
SPORT24.DK logo

Reply from SPORT24.DK

Hi again 

Thank you for the update, and of course, we sincerely apologize for the delay in the refund.

It has been quite some time, so I'm surprised that you haven't received the refund yet. 

Could you please send us an email with the details, and we will find a solution.

Best regards, 
SPORT 24 Customer Service.

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