sprift Reviews 

17
•
TrustScore 4 out of 5

4.2

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Company details

  1. Business Services

Written by the company

Established in 2016, Sprift offers the most comprehensive source of data on UK properties. Through its data, Sprift is on a mission to better inform buyers and ultimately, reduce the time it takes to complete a house sale.


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4.2

Great

TrustScore 4 out of 5

17 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(17)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick response and really helpful

I wasn't sure if there was a technical issue so I e-mailed customer support to ask, had a very swift response from Ellie, and then some really helpful info from Megan. Both were really quick to respond and really helpful

August 20, 2026
Unprompted review
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Reply from sprift

Thank you for the lovely review, Karen! I’m so pleased Megan and I could respond quickly and provide the information you needed. We really appreciate your kind feedback!

Kindest regards,
Ellie
Head of Customer Experience

Rated 5 out of 5 stars

I've been using Sprift for a few…

I've been using Sprift for a few months. Beforehand I reviewed the market for similar providers and nothing came close. As a property professional reliable data is essential for my work. I am able to use the information to accurately value properties, monitor my local market performance and provide information to buyers looking to acquire property. Very happy to recommend.

May 7, 2026
Unprompted review
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Reply from sprift

Thank you for taking the time to leave a review, KC.

It's brilliant to hear the data is supporting your valuations, market monitoring and buyer conversations! We really appreciate the recommendation.

Kindest regards,
Ellie
Head of Customer Experience

Rated 5 out of 5 stars

A big thank you to Ellie and Adam

"A big thank you to Ellie and Adam at Sprift for the constant training, support and guidance in using this amazing bit of software. The onboarding process, webinars, useful tips and ability to approach the team with suggestions has been incredibly helpful and it's the best software I've ever used in 10 years of sales and lettings. The content and data it gives you makes my new estate agency business stand head and shoulders above the rest and I couldn't do it without Sprift and the team behind it. Keep up the good work! James Harvey. Managing Director - Golden Sands Property Management"

April 30, 2026
Unprompted review
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Reply from sprift

Thank you so much for such a generous review, James.

It's been a pleasure supporting you and Golden Sands from the start and hearing that Sprift is helping the business stand out is the best feedback we could ask for. I'll pass your kind words on to Adam and the wider team.

Keep the suggestions coming as we love building alongside you.

Kindest regards,
Ellie
Head of Customer Experience

Rated 5 out of 5 stars

Love the every increasing improvements…

Love the every increasing improvements to this product. The Team never stop implementing improvements. All the information is there for a Property Investor, Landlord, Agent. Dynamic Online Reports are fantastic and their day to day support is instant. (Thank You Georgia)

April 15, 2026
Unprompted review
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Reply from sprift

Thank you for your review, Richard.

It's great to hear the love for our ongoing improvements and our reports! I'll be sure to pass your thanks on to Georgia.

Kindest regards,
Ellie
Head of Customer Experience

Rated 2 out of 5 stars

A good platform overall with a wide…

Its ok with a wide range of tools. However, when it comes to canvassing, issues arise unless you use their templates. Uploading your own brochures and designs can be problematic, even when you adhere to their specified measurements. Despite aligning your brochure correctly, printing issues may still occur once it has been mailed out.

Furthermore, attempting to contact them to resolve these problems can take a considerable amount of time, and the issue may remain unresolved.

March 27, 2026
Unprompted review
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Reply from sprift

Thanks for your feedback. We appreciate you taking the time to share your experience.

We’re sorry that you initially encountered issues with your template alignment when uploading your own designs. We understand how important it is that everything prints exactly as expected.

Following our conversations over calls and emails, we’re glad we were able to work closely with you to identify and resolve the template alignment issue you were experiencing. Ensuring your campaigns run smoothly is a top priority for us, and we’re always here to help troubleshoot and guide where needed.

If you have any further questions or need support with future campaigns, please don’t hesitate to reach out as we’re always happy to help.

Rated 5 out of 5 stars

Been using sprift for several years…

Been using sprift for several years now. Excellent platform! Would highly recommend. Ask for Adam, great account manager 👍

March 14, 2026
Unprompted review
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Reply from sprift

Thank you for your continued support, Sammy! Several years in, and still recommending us, means a great deal. 🙂

I'll pass your kind words on to Adam.

Kindest regards,
Ellie
Head of Customer Experience

Rated 5 out of 5 stars

5 star service all round

We started using SPRIFT last year after initially trialling, the system is fantastic, informative and covers exactly what you need to suffice material information etc. We have been able make efficiencies within our business with the use of sprift reporting rather than manual workarounds.
ADAM has looked after us amazingly, we have had a vast amount of requests, which has resulted in custom reports with their development team yet nothing has been too big of an ask! Adam is always on hand to provide support, update on developments etc.
Friendly team; always looking to help! Would 100% recommend.
Can’t thank the team and specifically Adam enough!

March 14, 2026
Unprompted review
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Reply from sprift

Thank you so much for taking the time to leave such a thoughtful review, Ben & Tiff.

It's brilliant to hear the reporting is driving real efficiencies in the business, and that the custom work with our development team has hit the mark. Adam will be delighted to read this - I'll make sure he and the team see it!

Thank you again for the recommendation.

Kindest regards,
Ellie
Head of Customer Experience

Rated 5 out of 5 stars

Sprift: The Exceptional Prospecting Tool

Sprift is an exceptional prospecting and analytical tool our agents use to source and generate business.

Adam and his team have always availed themselves to provide, quality training, support and help in using the platform.

Our agents enjoy exploring its capabilities and how it gives them confidence, improving their knowledge and skills when valuing sellers homes and helping buyers to make informed decisions.

March 13, 2026
Unprompted review
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Reply from sprift

Thank you for such a fantastic review, Barry!

It's great to hear your agents are getting real value from the platform, particularly in building confidence at valuations and helping buyers make informed decisions. That's exactly the outcome we want to see. I'll pass your kind words on to Adam and the team.

Kindest regards,
Ellie
Head of Customer Experience

Rated 1 out of 5 stars

This company is honestly awful - Avoid

This company is honestly awful. I would not trust them.
We cancelled our service with Sprift over a year ago. Out of nowhere, they reinstated a Direct Debit and attempted to take money from our account without any notice or discussion. When we disputed it, instead of resolving it reasonably, they threatened debt collection over a £60 invoice that we strongly dispute.
Completely unprofessional. No one picked up the phone to discuss the issue and the situation caused unnecessary stress and wasted time.
I have now had to escalate the matter to Trading Standards, the ICO and the Financial Ombudsman due to the way it has been handled.
Businesses should be very careful about handing billing authority to Sprift. In my experience their practices are extremely poor and their customer service has been non-existent.

March 9, 2026
Unprompted review
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Reply from sprift

Thank you for your feedback, Christine.

We take all customer concerns seriously and are sorry to hear that you were unhappy with your experience.

As this matter related to a specific account's billing history, and as there were particular factors relevant to this case that we are unable to discuss publicly for reasons of confidentiality and data protection, we have addressed the circumstances directly with you in private.

We appreciate that disputes can be frustrating, and we always aim to handle them fairly, professionally, and in accordance with ours and professional external processes.

We wish you all the best moving forward.

Kindest regards,
Ellie
Head of Customer Experience

Rated 5 out of 5 stars

Needed our reports amending / updating…

Needed our reports amending / updating - undertaken efficiently by Ellie

February 20, 2026
Unprompted review
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Reply from sprift

Thank you for taking the time to share your experience with Sprift.

We're delighted to hear Ellie was able to help update and amend your reports efficiently. We'll be sure to pass on your feedback to her.

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service, it gives my clients everything they need and helps in securing business. Excellent tool and great support particularly from Ellie.

February 10, 2026
Unprompted review
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Reply from sprift

Thank you for your great feedback! We're really pleased to hear Sprift's helping you support your clients and win business.

We'll also be sure to pass your kind words on to Ellie.

Rated 5 out of 5 stars

Ellie delivered training on Sprift for…

Ellie delivered training on Sprift for a group of colleagues that were new to our business. She was clear, concise & very knowledgeable. The platform itself is an absolute game changer for our industry. It is so empowering having this much granular detail at our fingertips.

January 23, 2026
Unprompted review
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Reply from sprift

Thank you for such wonderful feedback. We're delighted to hear that the training was a success. It's also great to know you're finding Sprift such a game changer for accessing data and insights.

Rated 5 out of 5 stars

“I’ve recently rejoined Sprift after…

“I’ve recently rejoined Sprift after having used them intermittently about six months ago, and I have to say they’ve been fantastic. The team, especially Joy, has been incredibly helpful in getting me set up again. Even though the monthly cost is on the higher side, the value of the data and insights Sprift provides is absolutely worth it. It’s been a great asset for my property business, and I definitely recommend them if you need reliable property insights. Thanks again to Joy and the Sprift team for the great support!”

January 14, 2026
Unprompted review
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Reply from sprift

Thank you for your review and we're delighted to have you back!

It's great to hear the platform is proving so valuable to you and that Joy was able to support you in getting set up again. We'll be sure to pass on your kind words to her and the team.

Rated 5 out of 5 stars

Always great to Work with

Always great to Work with. The data and prospecting works for us, so its a win win!

December 4, 2025
Unprompted review
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Reply from sprift

Thank you for your review!

We're delighted to hear the platform is delivering value for you. We really appreciate your support and look forward to continuing to work together.

Rated 1 out of 5 stars

Continue to be billed! Cancelled subscription.

I cancelled my subscription and continue to be billed.
I have been in touch and for over 3 weeks the finance department and any member of the team at Sprift have failed to reply to my email.

Got a response on Trust Pilot saying that someone has been in touch. No such correspondence has taken place.
2 star now down to 1.
Appalling.!

November 3, 2025
Unprompted review
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Reply from sprift

Hi Anthony,

Thank you for taking the time to leave a review. We've looked into your case as a priority and a member of our Customer Success Team has been in touch via email to resolve the situation as soon as possible.

We've also tried calling the number we have on file for you but have had no luck. Please contact us as soon as possible via email: customer.success@sprift.com or on 0207 096 0847, Monday to Friday 09:00 - 18:00.

We're keen to get this sorted out for you.

Rated 5 out of 5 stars

A really useful tool for our agency

A really useful tool for our agency, helping to gather key information quickly

November 24, 2025
Unprompted review
sprift logo

Reply from sprift

Hi Matt,

Thank you for taking the time to leave us a review. It's great to hear such positive feedback and we're pleased that Sprift helps your agency get the key information you need quickly.

We’ll make sure your feedback is shared with the team as it genuinely means a lot to them.

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