Cindy was outstanding. She encouraged us to ask any questions we may have and as a result we asked for more details about items we were uncertain. Every time we use Tin Leg we walk away relieved and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Founded in 2003, Squaremouth has grown to be America’s leading travel insurance marketplace, supporting over 4 million clients with 100+ plans from more than 20 top insurers, making it easy to find the ideal coverage.
Contact info
100 Second Avenue South, Suite 1200, 33701, St Petersburg, United States
- 800-240-0369
- info@squaremouth.com
- www.squaremouth.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient and well priced
Efficient and well priced. I like that you get the option to opt out of travel insurance and just do the health/medical portion since my credit card covers the travel portion. This helped lower my costs
Very easy to use and selected insurers…
Very easy to use and selected insurers have good explanations of coversges
A dozen options coverage a wide range
Squaremouth was able to provide a dozen different quotes for an upcoming 5 week long trip to Europe covering a wide range of primary medical coverage from $25,000 to $500,000. I ended up selecting what I thought was the best value in the middle of that range of coverage.
Great customer services.
I Trust Squaremouth
Squaremouth is basically a travel insurance broker. The travel insurance you buy will cost the same from any broker.
I always go to Squaremouth. And I insure all my travel 99% of the time! Squaremouth makes it easy to find what you want covered, the costs, the comparisons.
In many years, I have had only one claim for a trip cancelled due to a medical crisis of my husband. Once, with Tel Aviv my destination, the plane was loaded, then evacuated at Dulles. I was on the phone with the insurer, and "they" were figuring other ways for me to get there in time for a tour. Turns out, the flight did depart, and my missed connections in Zurich were handled by the airlines. BUT I knew my insurer was there for me, if needed.
Peace of mind while traveling abroad
As I will be traveling abroad, I wanted to have peace of mind and to complete that experience, Squaremouth did an excellent job showcasing their services and it was easy for me to understand.
Nice and very Professional…
Nice and very Professional representative. Also I have done business with squaremouth several times before. Very Nice!
I have use them before and it is always…
I have use them before and it is always very easy to use. Great pricing as well with many options.
I've been using Squaremouth for many…
I've been using Squaremouth for many years and have found their detailed information and comparisons extremely helpful in planning our travel insurance arrangements.
I called for quotes twice
I called for quotes twice, and both times I received clear, helpful, intuitive guidance in finding the travel policy that was right for me. The first time, I took a lot of time because I asked a lot of questions and every question was answered well. The second time I called, I needed specific information, and the agent understood exactly what I sought and helped me find the right coverage for me. My experience was superior to other places I've called.
Easy to compare policies
Very easy to book and reasonable prices…
Very easy to book and reasonable prices compared to the competition.
Easy peasy
Such an easy, smooth process. Took just a minute to complete.
Very easy to use
Very easy to use, lots of great filters and information on the carriers. Will use again!
Ease of use and all the comparative…
Ease of use and all the comparative insurer data.
Coverage for Pre-Existing Conditions
I had a concern when I was unable to locate verbiage confirming coverage for pre-existing conditions in the policy I purchased. Chelsea assisted me with confidence, professionalism, and understanding of my concern. So far I'm quite pleased with their service.
Very easy to enter travel information…
Very easy to enter travel information and then receive dozens of insurance plans to review and select. Probably the best site I’ve used to obtain a policy for my needs.
Squaremouth offered plenty of choices…
Squaremouth offered plenty of choices and options from highly rated insurance companies. Found great coverage for a very fair price.
The customer service rep called me back…
The customer service rep called me back when we were disconnected and helped me with my questions.
medical/evacuation insurance
Have purchased medical/evacuation insurance from Squaremouth every time we travel overseas. Easy to do!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








