Squaremouth Inc Reviews 

1,431
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its ease of use, allowing them to effortlessly compare policies and apply filters to find suitable options. Many appreciate the clear information and detailed comparisons provided, aiding informed decisions. Reviewers frequently highlight the reasonable pricing and wide array of choices available, ensuring coverage that fits their budget and needs. The staff and customer service receive high praise for being outstanding, knowledgeable, and professional. People consistently mention the helpfulness, patience, and friendly demeanor of agents, making interactions pleasant and productive. Consumers also appreciate the quick responses and overall excellent support, contributing to a hassle-free experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is fast,... See more

Website

Users describe positive interactions with the website, consistently praising its ease of use and clear... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and reasonable rates for... See more

Staff

Consumers find staff to be positive, consistently describing them as knowledgeable, professional, and... See more

Customer service

Customers had positive experiences with customer service, often praising the stellar and excellent support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cindy was outstanding. She encouraged us to ask any questions we may have and as a result we asked for more details about items we were uncertain. Every time we use Tin Leg we walk away relieved and... See more

Rated 5 out of 5 stars

My first call to Squaremouth customer service was terrible. I asked questions that the representative could not answer. I asked specifically about the BCBS Platiunum plan, she just transferred me di... See more

Company replied

Rated 5 out of 5 stars

I've purchased travel insurance for many trips through Squaremouth. I find it easy to compare policies and when I have had to call Squaremouth for some reason my call was handled quickly, successfull... See more

Rated 5 out of 5 stars

I have used Squaremouth several times in the pass. The customer service from the agents is stellar. The website ie easy to use and the response time incredible. Completely hassle free.


Company details

  1. Travel Insurance Company

Written by the company

Founded in 2003, Squaremouth has grown to be America’s leading travel insurance marketplace, supporting over 4 million clients with 100+ plans from more than 20 top insurers, making it easy to find the ideal coverage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,431)

581 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient and well priced

Efficient and well priced. I like that you get the option to opt out of travel insurance and just do the health/medical portion since my credit card covers the travel portion. This helped lower my costs

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

A dozen options coverage a wide range

Squaremouth was able to provide a dozen different quotes for an upcoming 5 week long trip to Europe covering a wide range of primary medical coverage from $25,000 to $500,000. I ended up selecting what I thought was the best value in the middle of that range of coverage.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

I Trust Squaremouth

Squaremouth is basically a travel insurance broker. The travel insurance you buy will cost the same from any broker.
I always go to Squaremouth. And I insure all my travel 99% of the time! Squaremouth makes it easy to find what you want covered, the costs, the comparisons.
In many years, I have had only one claim for a trip cancelled due to a medical crisis of my husband. Once, with Tel Aviv my destination, the plane was loaded, then evacuated at Dulles. I was on the phone with the insurer, and "they" were figuring other ways for me to get there in time for a tour. Turns out, the flight did depart, and my missed connections in Zurich were handled by the airlines. BUT I knew my insurer was there for me, if needed.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind while traveling abroad

As I will be traveling abroad, I wanted to have peace of mind and to complete that experience, Squaremouth did an excellent job showcasing their services and it was easy for me to understand.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

I called for quotes twice

I called for quotes twice, and both times I received clear, helpful, intuitive guidance in finding the travel policy that was right for me. The first time, I took a lot of time because I asked a lot of questions and every question was answered well. The second time I called, I needed specific information, and the agent understood exactly what I sought and helped me find the right coverage for me. My experience was superior to other places I've called.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Coverage for Pre-Existing Conditions

I had a concern when I was unable to locate verbiage confirming coverage for pre-existing conditions in the policy I purchased. Chelsea assisted me with confidence, professionalism, and understanding of my concern. So far I'm quite pleased with their service.

July 7, 2026
Unprompted review

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