Cindy was outstanding. She encouraged us to ask any questions we may have and as a result we asked for more details about items we were uncertain. Every time we use Tin Leg we walk away relieved and... See more
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Company details
Written by the company
Founded in 2003, Squaremouth has grown to be America’s leading travel insurance marketplace, supporting over 4 million clients with 100+ plans from more than 20 top insurers, making it easy to find the ideal coverage.
Contact info
100 Second Avenue South, Suite 1200, 33701, St Petersburg, United States
- 800-240-0369
- info@squaremouth.com
- www.squaremouth.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Easy to navigate and to purchase what I needed
The ease of purchasing insurance and clear descriptions.
Quick and easy experience to compare…
Quick and easy experience to compare policies and purchase, my second time to buy insurance with Squaremouth.
Purchasing the policy was very easy
Purchasing the policy was very easy. I called for clarification and the agent was very informative.
Ease of booking policy
Ease of booking policy. Numerous comparables to choose from . Price was fair .
great way to compare policies
great way to compare policies, then pick the one you need.
I called twice about the same trip and…
I called twice about the same trip and both times, the representative was knowledgeable, patient, and welcomed my questions. Just the way business should always be so often is not these days.
Squaremouth - great service and value for easy to tailor coverage
Squaremouth offers a range of policies that go beyond even what the individual insurers will write. I was able to secure an annual travel policy to cover medical emergencies outside the US. And I was able to get better coverage at the same price through Squaremouth than going directly to the insurer. The website is clear, coverage is easy to understand, they retain all policies I've purchased - it super service.
Simple and no issues
Extremely easy and efficient
Extremely easy and efficient. I always use Squaremouth to purchase my travel insurance.
It was do fast and easy to acquire…
It was do fast and easy to acquire travel insurance
Very informative and very easy to use.
WARNING: Your “Trip Delay” Coverage May Be Illusory Due to the “War Exclusion” Loophole
I am sharing this to warn fellow travelers about the unfair claims practices I experienced with Seven Corners and the failure of Squaremouth’s "Zero Complaint Guarantee."
Despite purchasing a policy to cover "Common Carrier Delays," my claim for a 31-hour delay on March 18, 2026, was denied using a General War Exclusion.
The Facts vs. The Excuse:
The Excuse: Seven Corners cited a regional airspace closure notice from March 10 to deny a claim for a flight on March 18.
The Truth: By March 18, the airspace was open. I provided real-time flight logs proving other flights from the same carrier flew the exact same route on the same day.
The Documentation: The airline officially coded my delay as a "Commercial Waiver (CW005-2026)" and an "Involuntary Reroute." The airline treated this as a business/logistical failure, yet the insurance company overrode the airline’s own data to invoke a "War" excuse.
The "Zero Complaint" Failure:
Squaremouth’s "advocacy" consisted of a rubber-stamp rejection. They ignored the technical evidence and the timeline discrepancy (March 10 vs. March 18), siding entirely with the insurer’s narrative over the physical flight data.
The Bottom Line:
If you buy travel insurance today, be aware: If there is a conflict anywhere in the world, these companies can use it as a "Super-Exclusion" to deny your claim, even if the planes are demonstrably flying. You are paying for protection that disappears the moment you actually need to use it.
Easy side by side comparison on…
Easy side by side comparison on important coverage
Easy purchase
Easy purchase, clear details, EXACTLY what I was looking for. Thank you!
It took me a reasonable amount of time…
It took me a reasonable amount of time to register for travel insurance.
Easy to get the coverage I was…
Easy to get the coverage I was interested in.
Squaremouth did not help us
Square mouth is an insurance broker. When our trip was delayed because the airline crew timed out, we missed a day of our tour which was canceled. Our insurance covered cancellation and travel delay but square mouth and the insurance company did nothing to reimburse us. It appeared that they tried to find any excuse possible to not pay despite us providing a letter from the airline and from the tour operator which canceled the tour because we did not arrive. I cannot recommend square mouth. There no complaint policy was not true.
super easy
never had to make a claim however squaremouth is super easy and always asks after the trip if there are any claims
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