Squaremouth Inc Reviews 

1,433
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 609 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its ease of use, allowing them to effortlessly compare policies and apply filters to find suitable options. Many appreciate the clear information and detailed comparisons provided, aiding informed decisions. Reviewers frequently highlight the reasonable pricing and wide array of choices available, ensuring coverage that fits their budget and needs. The staff and customer service receive high praise for being outstanding, knowledgeable, and professional. People consistently mention the helpfulness, patience, and friendly demeanor of agents, making interactions pleasant and productive. Consumers also appreciate the quick responses and overall excellent support, contributing to a hassle-free experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is fast,... See more

Website

Users describe positive interactions with the website, consistently praising its ease of use and clear... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and reasonable rates for... See more

Staff

Consumers find staff to be positive, consistently describing them as knowledgeable, professional, and... See more

Customer service

Customers had positive experiences with customer service, often praising the stellar and excellent support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cindy was outstanding. She encouraged us to ask any questions we may have and as a result we asked for more details about items we were uncertain. Every time we use Tin Leg we walk away relieved and... See more

Rated 5 out of 5 stars

My first call to Squaremouth customer service was terrible. I asked questions that the representative could not answer. I asked specifically about the BCBS Platiunum plan, she just transferred me di... See more

Company replied

Rated 5 out of 5 stars

I've purchased travel insurance for many trips through Squaremouth. I find it easy to compare policies and when I have had to call Squaremouth for some reason my call was handled quickly, successfull... See more

Rated 5 out of 5 stars

I have used Squaremouth several times in the pass. The customer service from the agents is stellar. The website ie easy to use and the response time incredible. Completely hassle free.


Company details

  1. Travel Insurance Company

Written by the company

Founded in 2003, Squaremouth has grown to be America’s leading travel insurance marketplace, supporting over 4 million clients with 100+ plans from more than 20 top insurers, making it easy to find the ideal coverage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(1,433)

581 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

The website was easy to understand and navigate. I did have a question, and called in. The real human being I was connected to very quickly was knowledgeable and friendly.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

To be honest I used AI to help me chose…

To be honest I used AI to help me chose the best insurance policy to protect the money I paid for a cruise. AI showed me the high ratings for Squaremouth and helped choose the exact policy. So far so good. It was an easy site to work with.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Square Mouth for years!

Cyndy was a big help in explaining the different policies to us. She was very patient and kind. My husband and I have a condo is Spain and do lots of traveling. We have been using Square Mouth for years and wouldn't consider using any other travel insurance company. We recommend it to all of our friends!

April 10, 2026
Unprompted review
Rated 4 out of 5 stars

The process was easy

The process was easy. At check out there were too many options and I think I actually de-selected some coverage that I wanted. I had already gone through all the options Whalen I chose the policy, so asking for different things at check out was redundant and confusing.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

SquareMouth Advisor (Britain) was…was terrific - A pleasure to work with. She was very knowledgeable and helpful as well!

We have worked with SquareMouth for all of our travel over the past 5+ years because of both the flexibility and broad spectrum of options for travel insurance. The website is easy to use and since I had several questions, I was very pleased with the help your travel insurance advisors provide (more below re the specific advisor I enjoyed working with today!).

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Staff

Cindy was outstanding. She encouraged us to ask any questions we may have and as a result we asked for more details about items we were uncertain. Every time we use Tin Leg we walk away relieved and happy about our insurance decision. They are the number one travel insurance firm and is well above all others.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. I was too busy to research each policy one by one so I used squaremouth and then checked out results with ChapGPT and done. It was easy! Loved it!

April 2, 2026
Unprompted review

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