Squizzas Reviews 

Terrible- very similar story to other reviews. Ordered £50+ worth of toys at the beginning of January. At the end of February still no delivery. I have been asking for a refund of the goods since the beginning of March. As with others my refund is apparently on a priority list. But it does not take this long to return money. Their customer service has been good, if only they could issue refunds in the time scale they reply to customer emails, there won’t be an issue. Avoid, avoid AVOID.

Sad to say, the same appalling service as everyone else! Ordered a trampoline on 6th Feb for grandsons birthday on 29th March, needless to say, no trampoline and no refund, despite numerous emails and promises of my refund. Dreadful company who take peoples money, clearly with no intention of supplying goods or refunding. PLEASE AVOID

Wow I wish I would have read all these SHOCKING reviews before buying from them.
After placing my order on the 29th Jan, I got told that the item wasn't actually in stock. After numerous email on the 5th March I decided to cancel my order and get a refund- which you guessed it- I'm still waiting for!!
Why are you even selling something that isn't in stock?
Shocking customer service!!
Apparently I'm on the priority list and a backlog on refunds!! Squizzas sort your business out and you wouldn't have a problem with a back log of refunds!!

DO NOT SHOP WITH THIS COMPANY!
Customer service is shocking...when they eventually bother to reply.
I am still waiting for a refund 3 weeks after cancelling my order, my bank are now on the case.
I wish that I had read the reviews before ordering!

Ordered an item on 28th Dec 2020. Received nothing
until an email on 28th Jan advising that the item we
ordered was coming back in stock '3rd week of Feb'.
On 9th of March I advised that I wanted a refund. I
received a prompt email saying:

"Sorry about this , will issue refund tomorrow.".

It's now the 6th April and I don't have a refund.

EDIT: Had to open a PayPal resolution case to resolve this. Squizzas seem to be having manifold issues with supplying stock and with handling payments.

I ordered a product from them and after two weeks they said that it is not in stock, and that they will return my bathrooms in 14 working days. 14 working days have passed and I have passed another 14 calendar days and I still have not received the money in account. Only lies, promises and excuses. I do not recommend, too bad I can't give 0 stars as I would have given.

I ordered a couple of items earlier this year. I then decided to cancel my order as I saw all the negative reviews. I am however like many on this site, still waiting for a refund!! I have emailed and got a response to say I have been added to the high priority refund list as they are experiencing a back log of refunds. This is something that doesn't surprise me, avoid!!

They let you order when they haven’t even got the stock!! Phone line never works and they take forever to answer emails. When they eventually do they say theyll issue a refund and it will take upto 14 days! Still waiting 5 weeks later!

I ordered pictionary air in January and still waiting we are now in April I have had no contact from the shop explaining why yet they are more than happy to take the money quickly will never order again only gave one star cause can't give 0 if I try to email says the email address don't respond in my experience this is a shop happy to take money but not send the item

Will not use this company again ordered hose reel after one week not delivered try to contact them through the phone and internet could not get in touch after 30 days I got my money back with my credit card company Do not use this company they will not deliver your order

I will not be ordering from this company again. I placed an order for the on the 26th February for a birthday gift allowing 10 days for it to arrive, which seems fair and gave a window for error, as the website stated it would arrive within 5 working days.

It did not arrive.

I therefore cancelled my order on the 8th of March. Squizzas emailed to say they would refund my card within 14 days.

They haven't refunded me.

It is now 27 days and my money has not been returned. I've chased the refund several times by email and just get holding emails back saying they are busy and they will action the refund soon.

This is unacceptable.

It seems they cannot fulfil orders and then hold onto people's money hoping people will forget about it. I see from other reviews people are experiencing the same problem as me.

So after reading all these reviews and the fact that I ordered at the beginning of March and it still hasn’t arrived and the emails are back and forth I don’t have much hope. I’m thinking what is the best course of action? Would an ombudsmen be a good way to go? I’m quite good at writing letters and getting justice, I’m giving them till Tuesday to either reply or send a refund or I will report them to the ombudsmen and I won’t stop till the company is shut down, I get a kick out of destroying people who try and f me over! You messed with the wrong mama squizzas

DO NOT BUY FROM THIS COMPANY
I bought table tennis table end of December, after they took my money they email me to cancel order because it was out of stock.
3 months later I am still waiting for my refund £600!!!!!
Their phone number does not work.
Only communication by email but too slow and not efficient.

I made a pre order in June 2020 for 7 He Man Funko Pops despite several emails and only recieveing their stock answer to say they were busy and several phone calls only to find the voicemail box was full, i still haven't recieved the items. I messaged again in January and was promised a refund in 14 days, this has never materialised, was then told the refund was rejected so provided my bank details, was told again the refund had been processed and yet today still no response to my latest email and no refund.
Grrrrr

Ordered two items for my son's birthday which is 4th April. I ordered the items 10th march I emailed asking for an update they then cancelled that order randomly without even an explanation. So I reordered as needed then for my toddlers birthday. And I'm still waiting. I'm sure they won't arrive for his birthday this Sunday although I ordered in plenty of time. I've emailed a few times and had zero response. I'm really shocked as I ordered at Christmas and the items came quickly and in time for Christmas. Just this time the service has been awful and so unhelpful. Order number 78874

Thanks

order something in August last year says it was in stock, 1 of the 4 items arrived and then nothing, 6 months later still waiting for a refund as i have now bought the items elsewhere, tried chatting to them by email and on facebook but going round in circles with no resolve

Ordered trainers off Squizzas 7 days ago and came in time for my son's birthday. Happy with there service.

Order didn't turn up a month later. Contacted them but was a sent an email asking if I wanted them to look into my order and it'll take a week, twice. It was also not in correct english with felt a little dodgy to me.
I think if a customer asks where is my order? The reply should be about said order and then an extra effort made to get it shipped.
According to the website I brought 2 items that where in stock but clearly they weren't.
They've agreed to a refund but nothing's come through yet
Lockdown Valentines plans where ruined.

Don't buy from this company!!

Similar situation to everyone else on here, ordered an item, they took the money the next day with no confirmation email and no tracking number. This was over 2 weeks ago and I have had no response to my efforts to contact them on multiple platforms. Will be seeking a refund as soon as we get a reply!

I ordered some exit games from squizzas back in early February and was told my order may take a few weeks to arrive. However it is now the end of March and I have had no correspondence as to when my order will arrive. I feel like that are taking money for products they do not have and basically robbing you of your money! I have asked for a full refund today but hold my breath 👎🏻. Terrible