Squizzas Reviews 

Ok so it is now 7th March and my cancelled order placed before Christmas has still not been refunded. This has to be the worst online company I have come across. See below email from the head of customer services. They are liars.

Thank you for your email.
Apologies for the delay with your refund.
We are processing your refund however due to the backlog it is taking slightly longer than usual. We will refund your order as soon as we can. You will receive a notification once this refund has been processed. Please bear with us, you are a priority to us. Rest assured you are on the priority list and this will be resolved as quickly as possible.
Apologies for the inconvenience caused.

Kind regards
Charlotte
Head of Customer Service

OMG
PAY ME BACK MY MONEY

I ordered 3 items as a gift on 25th Feb. Their website states delivery within 5-7 working days, but in the FAQs it says it could take 7-10 working days due to COVID.

Yesterday (4th March) I messaged them to ask when my items would be dispatched, so I could work out when they might arrive, and this morning they cancelled my order!!!

I didn’t even get a vaguely personalised email, it said ‘it’s either been cancelled because you requested it or because we don’t have the stock’. How does it take over a week to realise you don’t have ANY of the 3 items in stock?!!

And apparently my refund will take 7-10 days. Disgraceful!

DO NOT BUY FROM THEM

Great service & super fast delivery! Thank you!

Don't be tempted by the low cost - a month since my order and no way of getting money back. This is a total con they are clearly set up to take money and then leave you out of pocket without goods. How dare they do this and present themselves as a family business

Extremely bad! I’ve ordered from this company a few times, and every time there is “a problem with suppliers”! I’ll never learn, more fool me!
Prices are great which draws you to this company, items are always “in stock”. Then you pay, wait, wait, wait. You chase them up, and eventually you get a generic response from “Lisa Hart”. Still waiting on stock! Even though they are in stock at point of ordering. If you do decide to order from this company, I advise to use Klarna, Clearpay or open pay, as you can complain to them and get refunded, because Squizzas will hold on to your money as long as they can without sending your order. They should be shut down. Appalling company! STAY CLEAR.

Ordered nest smoke alarms but they never arrived after 2 weeks. Requested refund but after another 2 weeks, still no sign of refund. Trying to support business, but COVID or not service should be better than this, especially since they have £250 of my money.

Very quick delivery.Very friendly service would definitely use again.

Order came fast, great looking products brought as gifts. Thankyou

Seems this company are selling games they don't have and then replying with cut and pasted replies to email complaint and queries. Seems like a company to steer well clear of.

Never give this company your money. They have attractive lead in prices but I don’t think they have any stock or any intention of getting it. When they fail to deliver (using their folksy family nonsense) they take ages to refund. I fell for it once around Xmas and assumed it was a one off. Tried again in Feb, exactly the same experience.

Still waiting on an order one month later. Items still showing as purchasable through the website even with express two day delivery option; these items have not been in stock for a month.

Great items, very quick delivery and well packaged. I received a text and email updating me on the delivery. Would recommend :-)

I ordered over the weekend and was pleased to receive my order by early Tuesday morning. Great service, same as I received after my first order. I shall definitely not hesitate in using Squizzas again.

My three toothbrush lizard 🦎 holders arrived super quickly and this was the only company that stocked all the colours!
Got a call to check I was happy and if they could do anything to help with the order... great service! 👍

4 weeks after placing 2 orders, I hadn't received either. After emailing the company, one of the orders was dispatched and arrived soon after. I have still not received the other order, now 6 weeks after placing it, so I expect I will have to send another email.

No product and no refund received. Phone number goes to voicemail however the mailbox is full so you can't leave a message. No reply via email/website

Ordered Sunday and arrived earlier than expected on Tuesday morning.
Order as described. Very good service.
Seems from reading other comments they may have had a little blip which they are making up for now? Anyway, I was very pleased.