Solicitors Regulation Authority Reviews 406

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with the company's service and staff, often describing them as unhelpful and unwilling to investigate complaints thoroughly. Customers frequently felt that the company's priorities in handling complaints were misaligned. Reviewers also reported poor contact experiences and slow response times, with many stating that their emails went unanswered and that the overall process was inefficient. There's a strong consensus regarding concerns about the company's overall effectiveness and its ability to address professional conduct within the legal profession.

What people talk about most

Ethics

Customers consistently express disappointment with ethics, citing concerns about a lack of accountability and... See more

Service

Clients share negative opinions on service, consistently expressing disappointment and frustration. Many... See more

Customer communications

Customers had negative experiences with contact, expressing extreme dissatisfaction with how public inquiries... See more

Response time

Users describe negative interactions with response times. Many customers report that the company is slow with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Monsters from hell. They deserve no stars. This is a waste of public service and money. Every single one of them are racist, thieves , bullies and evil. All of them are cowards. They are scared o... See more

Rated 1 out of 5 stars

I agree with other reviewers about their service. They are a waste of public money. I hope the government gets rid of them. In their response about Haworth & Gallagher solicitors they said the brea... See more

Rated 1 out of 5 stars

Absolutely corrupt organisation, completely unfit for purpose and should be disbanded urgently. Protecting corrupt and lying so called legal professionals. 2 complaints, was both advised by my KC they... See more

Rated 1 out of 5 stars

A complete waste of time. They don’t uphold the reputation of solicitors as they don’t investigate the bad one’s just suggest you get in touch with the legal ombudsman. I didn’t expect much as they ar... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

The Solicitors Regulation Authority (SRA) regulates solicitors in England and Wales. Report a solicitor, check a solicitor's record or learn what to expect from your solicitor. Protecting consumers of legal services


Contact info

1.1

Bad

TrustScore 1 out of 5

406 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't bother at all I'm not sure who…

Don't bother at all I'm not sure who they actually work for but my guess. It certainly isn't the poor clients ripped of by dodgy firms who are a law to themselves.

Without investigating I'm advised no wrong doing.

Honestly don't bother even calling them they do not support your case and as you can see by the one star reviews I'm not alone in those thoughts.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

A corrupt 'protection racket'

Blatant 'protection racket' for corrupted solicitors involved in abuse.
Complete farce.
Don't follow their own published principles and typically keep complaint (cover up) off their response.
No more integrity than common crooks.
A disgrace to the legal system

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

The SRA is an independent organisation funded by law firms and independent of the Law Society.


The SRA is a commercial organisation, run (partly) by solicitors, funded by solicitors and is independent of the government and the Law Society. Is it any wonder then that they appear to do all in their power to protect solicitors from valid complaints from the public?
When I first filed my complaint four months ago about my conveyancer, I had high hopes that the multiple unethical, negligent actions and clear breaches of the regulations would be appropriately addressed and action taken to prevent them happening again, causing even more misery for their clients.
My only agenda when launching the complaint was to right wrongs and ensure these wrongs would not continue to be perpetrated by a firm - which already has 7 complaints to the Ombudsman (all upheld), 2 SRA sanctions and 2 High Court Orders against it.
How wrong I was! My assessor and the conveyancer’s compliance officer seemed to be best buddies and my coherent and well researched complaints were (eventually) responded to with a litany of ‘I have asked the compliance officer to explain,’ or ‘I have received an explanation.’
I am genuinely astonished at how the SRA bends over backwards to help their firms – it reminds me of the Roman guards who would form a circle of shields to protect their generals. It seems we have no way in.

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

Petition filed with parliament to abolish SRA

TAKE NOTICE that a petition has been filed with a parliamentary committee to investigate serious misconduct and racism within the SRA, and calls for this institution, which serves no valuable purpose other than to discredit the legal profession, to be abolished. That petition has been acknowledged with further guidance to complete the process for submission to a parliamentary committee. Copies of the pleadings in the Employment Tribunal can be found on the website of AL Law LLP

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

I submitted a complaint which clearly explained how a solicitor was in contempt of court

I submitted a complaint which clearly explained how a solicitor had lied to the court. She was in contempt of court. In the adjudication my evidence was totally ignored. It was not mentioned in the either the initial dismissal of my complaint or in the follow up complaints.
It seems as thought the SRA is there to protect solicitors and not the public.
This seems to follow the pattern of other regulatory authorities. We note cover ups un the blood sandal and in the Post Office scandal.
I also complained to her senior partner who ignored me. The SRA said this is OK as I was not a client of his. What are senior partners for? Would this happen on other professions?

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

SRA guidelines are a farce.

SRA professional guidelines are pointless, no matter how many breaches by one solicitor- all totally dismissed by SRA. Just another part of a totally corrupt legal system !! Yet another untrustworthy organisation.

March 10, 2024
Unprompted review
Rated 1 out of 5 stars

CORRUPT ORGANISATION

CORRUPT ORGANISATION
SRA Code of Conduct is a worthless fabrication!
They will protect solicitor malpractice at any cost.
Stone-walled by Paul Phillip the C.E.O.
Years of endless communications dealing with 22 different people in different departments have resulted in no action at all. Total refusal to address solicitor malpractice, despite intervening and closing down the practice fourteen months ago!

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

A regulator that has no idea that the very Solicitors they regulate are willing to be dishonest, lack any integrity and willing to conceal their involvement in committing criminal offences.

Human beings have a great capacity for wrongdoing. It’s an attribute that is unique in the world of life. We can and do make things worse, voluntarily, with full knowledge of what we are doing (as well as accidentally, and carelessly, and in a manner that is wilfully blind). – Jordan B. Peterson 2018

It has become exceptionally clear that Experian’s Legal Director whom was admitted to the SRA register back in 1993, along with the other seventeen solicitors working within Experian’s Legal Department have all shown a complete disregard for any of the rules & regulations set out by the industry body along with UK Law & Legislation in particular the criminal offence committed under The Theft Act 1968 Section 17 False Accounting. This is compounded by the fact the criminal offence has been committed against The Executor of the Estate that holds a Grant Of Probate as issued by The High Court.

If junior solicitors are willing to ‘turn a blind eye’ to the appalling standards set by Experian’s Legal Director, then it would appear the poor practise’s of the company will continue to slide.

When registered & regulated individuals show such contempt for the system they should comply with, then there can be no surprise that these same individuals are willing to abuse the wider society that the regulator should be protecting!

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

SRA service levels are well below what…

SRA service levels are well below what you would expect for a regulator, so disappointed in their delay in coming back to me for something so simple. I have constantly had to chase them for months to get them to come back to me with updates, etc. I was able to call them initially this morning and was told I will get an email sent to me today. Now their direct line goes straight to voicemail everytime and I am yet to receive their email.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

This lot are in contravention of the…

This lot are in contravention of the Trade Descriptions Act - SRA stands for the Solicitors Republican Army, and they are definately NOT a Regulator, but allegedly SRA are Regulated by the Legal Services Board ?
Could be worth lobbying the Corrupt, semi-literate, dark glasses wearing SRA staff as they come in and out of their Birmingham office, along with raising discontent about their Corruption on their phone lines.

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother using the SRA…

I was aware that they would probably side with the solicitor but I have been stunned at the blatant disregard for evidence. They don’t read evidence properly, never apologise and seek to wear you out emotionally so that you give up. It’s a pointless and futile exercise to complain unless you have some media clout.
The SRA needs a complete overhaul.

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Head of system crime

SRA is just u jokes given supported by solicitor with one sided history and delicately ignore the fact and evidence even after court hearing from judges comment SRA still ignore all and supported Corrept solicitor who destroy my case after having full evidence . Reported to SRA they are even become head of crime ,

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

FAKE set up by solicitors to protect…

FAKE set up by solicitors to protect solicitors.

These people will do NOTHING for justice or to help you, makes no difference if you supply them with plenty of documentation and proof they will find an excuse to do nothing and legalised crooks continue to make money in this corrupt system.

The SRA is more corrupt and colluded than the corrupt solicitors they protect, Google "Corruption UK Solicitors Regulation Authority in £33m cover-up" will give you a pretty good example...

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

Disheartening Experience: Solicitors Regulation Authority Fails to Uphold Justice

I recently had an interaction with the Solicitors Regulation Authority (SRA) that left me feeling disappointed and disillusioned. Despite their supposed role as guardians of legal integrity, my experience with them was far from satisfactory.

The SRA failed to provide the assistance and support that I desperately needed. Instead of upholding justice and advocating for individuals, it felt as though they were more concerned with protecting the interests of solicitors, including Merali Beedle, whose actions were questionable at best.

What's worse, my brother tried to seek assistance from the SRA on multiple occasions, offering them concrete evidence and proof regarding the misconduct of Merali Beedle. However, his efforts were met with total disregard as the SRA ignored his emails and telephone calls. This blatant refusal to even review the evidence presented to them leaves us questioning how any form of justice can be attained if the organization entrusted with regulating solicitors refuses to acknowledge legitimate concerns.

By failing to address our grievances and neglecting their duty to regulate solicitors effectively, the SRA has undermined the public's trust in the legal profession. It is disheartening to see an organization tasked with upholding ethical standards fall short of its responsibilities.

Overall, my experience with the Solicitors Regulation Authority was deeply disappointing. Their failure to take action against solicitors like Merali Beedle, coupled with their reluctance to assist individuals in need and their refusal to review evidence, raises serious questions about their commitment to justice and accountability within the legal profession. I would advise anyone seeking recourse from the SRA to temper their expectations and explore alternative avenues for resolution.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

SRA GROSS NEGLIGENCE v BEREAVEMENT

SRA ADMITTED FULL RESPONSIBILITY FOR THEIR GROSS INCOMPETENCE BUT HAVE CONTINUED TO FAIL TAKING ACCOUNTABILITY FIR REMEDY !

SUMMARY ILLUSTRATED IN MY LATEST EMAIL TO THEIR CEO PAUL PHILLIPS WHO HIMSELF HAS RUDELY IGNORED ALL EMAILS TO DATE (DESPITE TRACE CONFIRMED RECEIPT)

Dear Mr Phillips

The SRA in continued discriminatory silence and lack of accountability causative to significant emotional distress serves to further evidence the culture of tardiness and incompetence that resulted in the initial gross negligence which SRA had no option but to admit full responsibility for all its failures and maladministration.

SRA clearly admitted full liability for it’s negligence only because of my steadfast pursuit of the truth over the course of nearly a year.

SRA caused initial delay of a year to my being able to fulfill all HMCTS Probate procedures.

SRA subsequently made a derisory gesture which was nowhere close to adequately compensating for the adverse financial impact and significant emotional distress which all SRA failings caused.

After I rejected and presented return of SRAs bureaucratic forms (I believe which were deliberately used to intimidate and attempted avoidance to being fully held to account) there continues to be the rudeness of silence and no resolution another year on !

SRA have discriminated against prior notified disabilities (defined protected characteristics within Equalities Act 2010).

SRA have breached GDPR having ignored full DSAR request despite my reminders continuing over a year !

SRA is independently reported by others (clients/claimants) on Social Media (such as X formerly Twitter) and Consumer Feedback sites (such as Trustpilot) for failing it’s own code of conduct. Evidently it’s not just my own appalling experience of SRA that illustrates SRA is not fit for purpose.
A regulator function that wholly fails to role-model conduct and compliance should not be in any position to regulate and impose others.

Mr Phillips kindly desist from personally being complicit in the endemic tardiness and ignorance that is widely evident across SRA and particularly in my case continues to abhorrently add further trauma to bereavement now approaching two years on !

Yours Sincerely

Dr #### #######

———————————-

UPDATE 19/8/2024 - DESPITE SRA BEING WHOLLY TO BLAME AND ADMITTED LIABILITY OVER A YEAR AGO THEY HAVE STILL NOT ACTIONED OR REMEDIED. ALSO HAVE FAILED TO ACTION FULL DSAR REQUEST MADE OVER A YEAR AGO - ATTROCIOUS BREACH OF GDPR !!

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

So my solicitors have run off with…

So my solicitors have run off with £30.000 ,pounds and refused to send me a invoice for work done these people just couldn't care less
Brilliant new everyone the company has news. been shut down and his licence revoked lol Abbott and Co solicitors are no more

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

SORT LEGAL DERBY TOTALLY INCOMPITENT

I went through sort legal to purchase my property and sent them many emails querying the use of the.driveway.
After purchasing the property I find out the driveway has an easement over it .
Sort legal failed to find this out for me and now deny fault !!
What’s the point in paying for a solicitor when they can’t find out something as simple as this ,but so very important!!

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

JOKE

1. Mis led by Clyde and co re a witness.

2. Had evidence that Clyde and co lied in an email by the witness

3. Sra stated it’s one word against another.

4. clyde and co stated it as via telephone and it wasn’t recorded (surprise surprise)

5. Did not
Class the emails 4 and a letter from
Admiral as evidence that Clyde had lied and said 1 word against another

Absolute JOKE

Can’t wait
For sra to be shut down definite back handers going on!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Not informed & long delay

The SRA did not write to say that my solicitor had been closed down over 5 years ago, despite having all of my correct contact details - they should have done this. The SRA would not provide me with MY Will without me giving them my wife's id. I had to constantly chase-up my request. My Will arrived 17 weeks after my archives request.

January 4, 2024
Unprompted review

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