Starving Students Reviews 

83
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Starving students chandler horrible experience. We called an hour early confirm they would be there 9 to 10. Told I was correct they would be there. They didn't arrive until 1 pm. We called 6x an... See more

Rated 1 out of 5 stars

Called today to get a quote. Spoke to Jovanni. The whole time we kept stepping over each other talking and his voice was coming through garbled. He said he wasn't on speaker phone so I figured it was... See more

Rated 1 out of 5 stars

BEWARE!! This company is disorganized and careless! Repeated emails and phone calls prior to the move were never returned and a HUGE error was made in billing after the move. 5 days later and STILL... See more

Company replied

Rated 1 out of 5 stars

Used Starving Students for a small move from Riverside to Jurupa Valley with a stop in Redlands. They worked about 2 hours. I was quoted the minimum of 3 hours @$165 per hour. They added an additio... See more

Company details

Information provided by various external sources

Starving Students with it’s with 37 years of industry experience helps you to find the lowest prices on high quality moving services.


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1.2

Bad

TrustScore 1 out of 5

83 reviews

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1.2

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(83)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

$150 additional fee sprung to roll out…

$150 additional fee sprung to roll out replacement carpet and move empty dresser. Concerned about how some boxes were moved. Had to ask that certain boxes be marked "fragile" when prompted (including glass table top).

July 30, 2019
Unprompted review
Starving Students logo

Reply from Starving Students

Hi David and Bill! I am really sorry to hear about your negative experience with Starving Students. Please email us at info@ssmovers.com with more info so we can try to resolve this issue.

Rated 1 out of 5 stars

You get lousy service for the money

Every time I have used Starving Students something valuable always winds up missing. This job was no exception. Two floor lamps and a table lamp never made it to my new apartment even though I saw them in my storage unit the day of the move. Starving Students will NOT pay replacement cost without proof of ownership and a receipts

July 30, 2019
Unprompted review
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Reply from Starving Students

Hi Patricia! I am really sorry to hear about your negative experience with Starving Students. Please email us at info@ssmovers.com with more info so we can try to resolve this issue.

Rated 1 out of 5 stars

They did not hold up to their word

They did not hold up to their word. They broke a headboard they did not assemble nothing at all. They did not bring the glass for my stand to my 65 inch tv they said there was no room in the truck so they left it. They left my little book shelve and etc. I paid good money for two trucks and 4 workers but it was not a good experience!

July 30, 2019
Unprompted review
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Reply from Starving Students

Hi Sally, we are very sorry to hear about your negative experience with Starving Students. Please email us at info@ssmovers.com so we can try our best to resolve this issue.

Rated 5 out of 5 stars

Very satisfied customer 7/2019

After a bad morning I reserved a truck from another company once they arrived my quote doubled so I canceled ASAP. I called this company and received same day service i was expecting 3 or more drivers but only two came they were very polite and professional they didn’t take any breaks the job took 9 hours with the help of my son and some of his team members it was a successful move no broken items my bed was disassemble and reassemble I have know complaints at all I will for sure use them again and refer a friend as well I have no problem with paying for good customer service

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Alex and Manuel are amazing!!

Alex and Manuel are amazing!!! So careful, but really fast too!! They were a huge help to me. I can’t recommend these guys enough.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

Jose and Sergio were amazing!

Jose and Sergio were amazing. Very courteous, efficient, and pleasant. Very helpful! I’ve used Starving Students in other states and have always had a pleasant experience

July 30, 2019
Unprompted review
Rated 1 out of 5 stars

They used a subcontractor called…

They used a subcontractor called Christian Movers. They were doing fine with the move initially but it was a very hot day and they started to slow down and get very sloppy and careless as the time went on. It took them 10 hours to move all of my furniture (we moved our own boxes). Several pieces of my furniture ended up damaged (scrapped leather couches, scrapes and dents on dressers and tables, etc.). I am currently waiting on the claims process to address the damage done. When I notified them that I would be putting in a claim, they kept calling me back and started saying that my furniture was like that already and my stuff was old.
I had to call Starving Students to notify them of the harassment and they were able to get them to stop calling me. I have yet to get follow up on my claim though after spending about $1500 for a move 30 minutes away that damaged much of my furniture.

July 25, 2019
Unprompted review
Starving Students logo

Reply from Starving Students

Hi, Kim. We are so sorry to hear about your negative experience. We try our best to provide our customers with the best movers which is why your feedback is very important to us. We will investigate into this issue in order to ensure this does not happen again. If there is any other way we can assist you please email us at info@ssmovers.com. Again, we are so sorry!

Rated 3 out of 5 stars

Won't use again

Very nice, hardworking men. However, I didn't see a furniture pad on the truck and nothing was tied down (that I saw). As a result, one of my chairs was broken.

July 24, 2019
Unprompted review
Starving Students logo

Reply from Starving Students

Jill, we are very sorry to hear this and understand why you are upset. Please email us at info@ssmovers.com with more information so we can help resolve this. Again, we are very sorry!

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