STACEES Reviews 

Where is my refund.
Sent it back 3mts ago.
SCAMMERS,

The products is really good and I will definitely come again and recommend to families and friends

If i could select 0 stars i would!

This place is awful!! DO NOT ORDER FROM THEM unless you want a dress that is completely different to the picture. I had a custom made dress from here and when it arrived i was utterly shocked to see how bad it fitted. Its as if they took my measurements and doubled them!!!! Currently in the process of trying to get a refund and i have been arguing with them for 20 days! Absolute scammers

SHOCKING COMPANY DO NOT ORDER! My daughter ordered a dress for a bridesmaid. We weren’t happy with it. Colour not as expected and has faults with stitching. Misleading as dress is from China not the UK. They will not honour there 14 day return policy. Keep refusing to have it back offering partial refund. If we return at our expense which costs £30!
We have ordered another dress as well different colour as she has to match the other bridesmaids so doesn’t more money. ! The correspondence is terrible slow and passive aggressive. Complete con! Dress quality varies hugely be aware as they won’t refund and send delayed messages offering a small proportion of cost to keep the dress instead. They need reporting -and am looking into this if we don’t get the dress refunded and paid to return. Advertisement on website says .co.uk 😡😡😡😡😡😡😡😡😡😡

Great experience with Stacees easy to order. I did a custom made order and luckily they checked the measurements before making as I put the wrong measurement in one area so was easily corrected. Was shipped and delivered very quickly. The dress itself looked beautiful and fit lovely. Would order from here again

BEWARE!!!

If require a return, it is required to be returned to Hong Kong, Australia and other locations outside of the UK which you pay for. You are not offered full price for dress either!!!

WARNING DONT BUY unless you want to throw money away
£180 cost for the post office to leave on doorstep and was stolen
A week before my grandaughters prom spending another £200 for another dress
Have been in contact weekly since the incident have now given up offered £20 then then my rights for the consumer offered £50 after 8 weeks of nothing but stress an upsets ive accepted £75 absoulutely disgusting many emails ignored always slow to answer DO NOT ORDER stay in United Kingdom where we our rights are protected

I really liked the dress it was fabulous!

I ordered a bridesmaid dress and after ordering I realised I had selected the wrong colour. I contacted their customer service and straight away they changed my order and sent confirmation. I received my order quicker than estimated and it is perfect. Excellent fit, very flattering and lovely material. I will absolutely order from here again and have been recommending this site to others.

The dress was beautiful, exactly as pictured. It needed minor alterations but otherwise was stunning. It exceeded my daughter’s expectations. She received so many compliments. The reason I hadn’t given this a 5 star review was the delivery, although it was quick delivery, it was just left on my doorstep which in my mind for the price was not great. But this does not distract from the actual dress. It was worth the wait.

Very happy with my dress.
I had mine custom made as this worked better for me and I’m really happy.
The material is lovely
Beautiful detail.
Good delivery time too

Beautiful prom dress! Could not be happier, super helpful when I had a query, very fast turnaround from ordering to delivery, beautifully made and fitted perfectly!
SS0530986753

Large selection of beautiful dresses. Dress was altered by the company according to measurements sent and was absolutely perfect when it arrived. Would have preferred it to include a dust cover but overall great service.

Nice dress. Size is accurate

We ordered the off the peg size as we are concerned that If we ordered to fit we couldn’t return.

Thoroughly checked the returns policy and was reassured that we could return so purchased the prom dress, whilst the dress was lovely it was slightly too big, I was quoted £90 locally to alter it so attempted to return, in parallel I ordered the same dress made to fit.
Then the challenge comes, asking if we wish to keep and making us accountable for the return cost which was astronomical
So now we have two dresses. An expensive prom.

They need to be clearer on their returns policy and stop using delay tactics on the return process, made for a stressful experience and I am now out of pocket

NUMBER SS0505875408

Don't do it. Ordered 3 dresses, got told one then couldn't be made, I asked to cancel and then they said I was only entitled to an 80% refund. Don't order form here, had to fight for a full refund

My order was fantastic. Well made and fast delivery with a perfect fit. Highly recommend

Dress is incredibly well designed. The material was excellent quality. Not a single stitch out of place. Very beautiful and my daughter was delighted. Delivered on time. Will be ordering from here again.

Stunning dresses at affordable prices. Arrived earlier than expected. Would 100 percent the next time we have a special occasion shop here again.
Thank you

The dress was made exactly to the correct measurements following there on line guidelines and the communication was 100% the dress came in record time and was absolutely perfect thankyou so much for making a last minute prom dress so stress free !