Fantastic experience ordering from Stacees. My daughter chose style S8272P in Emerald Green and we opted for the custom sizing option as she is very petite but has a fuller bust and hips. We were kept... See more
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Review summary
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i LOVE my dress. the customer service is amazing and the employees are super kind sending emails double checking my custom sizing and showing general interest in what my dress was being bought for. i... See more
Company replied
Absolutely stunning dress, gorgeous fabric and beautifully made, fits like a glove! I ordered a size 14 after checking my measurements against the chart, I’m usual a size 12. However the company also... See more
Company replied
SS0517112538 I ordered my daughters prom dress from these guys and couldnt be happier to be honest. The dress was exactly as pictured, fitted perfectly going by the sizing on the site and is of real... See more
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Company details
About STACEES
Written by the company
Established in 2012, STACEES is an online retailer of wedding dresses, prom & special dresses, mothers dresses, bridesmaid dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses, bridesmaid dresses, moms dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service.
Stacees is a leading brand in making custom dresses all over the world, we offer the latest and most popular dresses and provide extremely kinds of service for all customers who choose us. Each dress is custom made, the dress will closely fit on you if your measurenebrs are all right. We are always dedicated in producing the most beautiful dresses with highly quality, so your satisfaction is the greatest encouragement to us.
Contact info
United Kingdom
- service@stacees.co.uk
- www.stacees.co.uk
3.7
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from STACEES
Dear Lee,
Thank you for your real feedback, your satisfaction is our greatest joy.
Thanks again for choosing Stacees.
Look forward to serving you again and make your shopping experience better.
Best wishes
Stacees Customer Service Center
Most beautiful dresses
I ordered a dress for my daughter’s prom, it come really quickly and was everything she wanted and more. The dress was absolutely beautiful and fit perfectly. Would absolutely recommend to anyone looking for the perfect dress
July 5, 2026
Reply from STACEES
Dear Victoria,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power.
Hope we can serve you again in the future and make your shopping experience better.
Sincerely!
Stacees Customer Service Center
Reply from STACEES
Dear Kyla,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our dress and service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Prom dress for daughter
The dress was for my daughter's prom and it fitted her perfectly. It was very well made and worth every penny. The craftsmanship was excellent, with a boned bodice and full lining that gave it a lovely shape and feel.
My daughter looked beautiful in it and received many compliments throughout the evening. Everyone commented on how lovely the dress looked and how well it fitted her. I am delighted with my purchase.
The dress was also delivered quicker than expected.
July 10, 2026
Reply from STACEES
Dear Jennifer,
I'm glad you are satisfied with our dress. Customer satisfaction is our greatest satisfaction and return.
We will make more efforts to improve our works and bring better products and services to our customers.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
Stunning made to measure prom dress
Stacees ensured that my daughters prom dressed arrived on time as we needed it fast. The dress fitted perfectly with the measurements given and was absolutely stunning, just like the picture. The staff were helpful and always responded promptly. Thank you Stacees, I would highly recommend them.
June 22, 2026
Reply from STACEES
Dear Lynsey,
Thank you for your real feedback, your satisfaction is our greatest joy.
Thanks again for choosing Stacees.
Look forward to serving you again and make your shopping experience better.
Best wishes
Stacees Customer Service Center
Amazing daughter loved for her prom
July 10, 2026
Reply from STACEES
Dear Am40,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power.
Hope we can serve you again in the future and make your shopping experience better.
Sincerely!
Stacees Customer Service Center
Reply from STACEES
Dear Daisy,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our dress and service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Dress was beautiful and fitted exactly…
Dress was beautiful and fitted exactly like it should 👌🏼
July 9, 2026
Reply from STACEES
Dear Elisha,
I'm glad you are satisfied with our dress. Customer satisfaction is our greatest satisfaction and return.
We will make more efforts to improve our works and bring better products and services to our customers.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
prom dress
Ordered my daughter’s prom dress from stacees and wow, what a great company the dress itself was absolutely stunning and the service was incredible. We ordered a custom made dress and after the initial first order, came an email checking the sizes. We received confirmation of dispatch and delivery was quicker than I expected. I then received an email to ask if everything was ok, and I can honestly say the quality and detail to the dress was outstanding. Thank you very much stacees you made my daughters dream dress and she looked stunning in it.
June 27, 2026
Reply from STACEES
Dear Janine,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our dress and service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Prom dress June 2026
I was very worried about ordering from Stacees after reading some of the reviews. However, the dress we ordered for my daughter's prom was exactly what we ordered, looked like the pictures on the website and was well made. My daughter looked stunning on the night of her prom.
June 25, 2026
Unprompted review
Reply from STACEES
Dear customer,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power.
Hope we can serve you again in the future and make your shopping experience better.
Sincerely!
Stacees Customer Service Center
Stunning dress and fast delivery!
I was in love with the navy blue sequin dress! The quality is amazing, and the sequins sparkle so beautifully . It arrived quickly and fit perfectly. I felt like a princess at prom. Highly recommend!
June 26, 2026
Reply from STACEES
Dear Jessica,
Thank you for your real feedback, your satisfaction is our greatest joy.
Thanks again for choosing Stacees.
Look forward to serving you again and make your shopping experience better.
Best wishes
Stacees Customer Service Center
I ordered a custom-made prom dress
I ordered a custom-made prom dress, and I am very happy with it. The quality of the fabric is excellent, and the embellishments are beautiful. Everything was perfectly made with no crooked stitching or defects. My daughter absolutely loved her dress and felt amazing wearing it. I would definitely recommend this company!
June 28, 2026
Reply from STACEES
Dear customer,
I'm glad you are satisfied with our dress. Customer satisfaction is our greatest satisfaction and return.
We will make more efforts to improve our works and bring better products and services to our customers.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
Do not buy from this company
Do not buy from this company. Their returns policy is not clear. You DO NOT get a full refund!! I even emailed them and asked if I could return dresses and was told this was absolutely fine to return standard sizes. Yet when I started the return they tell you there’s a returns fee!! Absolute joke. Will NEVER buy from this company again!!!
June 15, 2026
Unprompted review
Reply from STACEES
Dear Claire,
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case?
Thank you for your cooperation in advance.
Hope to hear from you soon.
The dress was beautiful fit my daughter…
The dress was beautiful fit my daughter really well.
Customer assistant was really helpful when I decided to change the colour of the dress.
Thank you again
July 9, 2026
Reply from STACEES
Dear Maria,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our dress and service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Definitely the best place to order your dress
The simplicity of ordering and easy measurements to bespoke it is great. A very beautifully made dress arrived with the feel of quality. Delivery was fast also. Perfect
July 4, 2026
Reply from STACEES
Dear Kim,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power.
Hope we can serve you again in the future and make your shopping experience better.
Sincerely!
Stacees Customer Service Center
100% Recommend. Stacees gave an impeccable experience…
Stacees gave an impeccable experience with clear communication and an efficient service.
The dress for prom was well made, it was beautiful and fitted perfectly.
100% recommended.
Shipping to the UK was fast.
Thank you so much.
July 4, 2026
Reply from STACEES
Dear Sophia,
Thank you for your real feedback, your satisfaction is our greatest joy.
Thanks again for choosing Stacees.
Look forward to serving you again and make your shopping experience better.
Best wishes
Stacees Customer Service Center
Gorgeous Dress!
Honestly couldn't be happier, my bridesmaid dress fits beautifully (I sent my measurements after purchase via e-mail when I was contacted). It is a stunning & flattering dress and colour/style was exactly what I was after. Didn't have to wait long, only took 2 weeks to arrive :) Well worth the price, I highly highly recommend!
June 16, 2026
Unprompted review
Reply from STACEES
Dear customer,
Thank you for your real feedback, your satisfaction is our greatest joy.
Thanks again for choosing Stacees.
Look forward to serving you again and make your shopping experience better.
Best wishes
Stacees Customer Service Cente
Amazing!!
I was really worried about ordering my twin daughter’s Prom dresses online because you never really know the quality or how long the dispatch time or delivery would be. I ordered in plenty of time so i was hoping they would be here on time.
I needn’t had worried at all because they were here within a few weeks and that was with custom measurements which were spot on by the way and both dresses fit like a glove!
Both of my Daughters looked absolutely stunning! I couldn’t be happier with the quality, prices & service from STACEES.
Would definitely this company recommend if you think that the prom dresses in the shops are far too expensive, for nowhere near the same quality. My daughters really struggled to find something that were understated but pretty and when we were viewing the website there was so many beautiful designs.
They arrived safely in a dust bag so really nicely packaged too.
All in all a great experience with this company would definitely use again.
Thanks STACEES! 👍👍
July 8, 2026
Reply from STACEES
Dear Sarah,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power.
Hope we can serve you again in the future and make your shopping experience better.
Sincerely!
Stacees Customer Service Center
Absolutely stunning dress
Absolutely stunning dress, the company kept me updated every step of the process, highly recommend and would not hesitate to use the service again
July 5, 2026
Reply from STACEES
Dear Tracey,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our dress and service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
Very happy customer
great experience good customer communication - they improved time without extra cost. The product was great exactly what we expected, excellent quality - my daughter is over the moon at her prom
July 3, 2026
Reply from STACEES
Dear Rob,
I'm glad you are satisfied with our dress. Customer satisfaction is our greatest satisfaction and return.
We will make more efforts to improve our works and bring better products and services to our customers.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
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