Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
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Review summary
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What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
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I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
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Company details
- Shipping and Mailing Service
- Business to Business Service
- e-Commerce Solution Provider
- Mailing Service
- Shipping Service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
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This site is very good for making a…
This site is very good for making a labels and shipping.
And they treat for refund request well.
I like this site.
January 7, 2026
Reply from Stamps.com
Hi Ho Gyung,
We're happy to hear that you find our site very good for creating labels and shipping. We appreciate your positive feedback regarding our refund request process, and we thank you for your comments.
-Sincerely,
Paul
Poor customer service continues
Poor customer service continues. On December 8th I was contacted after leaving a review here and they stated they submitted a refund check for a year of charging a monthly service fee. As of Jan 14th, 2026 I have not received the check. I contacted them today and they said it was submitted on Dec 8th and to give it another 2-4 weeks. I feel like I am being strung along.
January 14, 2026
Unprompted review
Reply from Stamps.com
Hi,
We regret to hear about the continued issues and the delay in receiving your refund. We know waiting is frustrating. We do not show that identifying information was provided in your review. Please email us at social@stamps.com so we can assist you further with this concern.
Sincerely,
Paul
I needed to set up an Endicca account…
I needed to set up an Endicca account for mailings to my family this year. The process was straightforward but included a few items that required me to contact the support team to customize my experience. The support person took the time to guide me through the process, and now comes the fun part of a series of mailings to my grandchildren at a savings.
January 7, 2026
Reply from Stamps.com
Hi Wayne,
We're happy to hear that the account setup was straightforward and that our support team was helpful in customizing your experience. We appreciate your feedback and hope your grandchildren enjoy the mailings! Have a great week!
-Sincerely,
Paul
Reply from Stamps.com
Hi Constance,
We're glad you found your experience to be friendly and welcoming. Thank you for your positive feedback. We appreciate it!
-Sincerely,
Paul
Reply from Stamps.com
Hi Julie,
We're happy to hear that we resolved your issue quickly and answered your question. Thank you for your positive feedback. We appreciate it!
-Sincerely,
Paul
Difficult to use and hard to get…
Difficult to use and hard to get refund. But it is much better than having to go to post office to buy a roll of stamps!
January 6, 2026
Reply from Stamps.com
Hi Harold,
We appreciate your feedback and time. We're sorry to hear you had difficulty using our service and with the refund process. We'd like to offer our assistance to you. We have waived 3 upcoming service fees on your account. In regard to your refund concerns, please feel free to contact us at social@stamps.com. -Sincerely, Paul
I have been using stamps.com for…
I have been using stamps.com for several years and it makes mailing/shipping easy. They are helpful and have always been prompt with responses. Truly helpful in so many ways.
January 6, 2026
Reply from Stamps.com
Hi Trish,
We're happy to hear that our services make mailing and shipping easy for you. It's great to know that you find our team helpful and prompt. Thank you for your positive feedback!
-Sincerely, Paul
Reply from Stamps.com
Hi George,
We're happy to hear that printing stamps and shipping labels was easy for you! Thank you for your positive feedback! We appreciate it!
-Sincerely,
Paul
Convenient!
The ease and convenience of being able to print postage and order supplies.
January 12, 2026
Reply from Stamps.com
Hi Kim,
We're happy to hear that you find printing postage and ordering supplies easy and convenient. Thank you for your positive feedback, Kim! We are here for you!
-Sincerely,
Paul
Helping Small Business to function
Easy access to postage as needed.
Discounted rates are helpful.
Like having choice of USPS vs UPS
January 12, 2026
Reply from Stamps.com
Hi Harriet,
We're happy to hear that you find our postage access convenient and appreciate the discounted rates. It's great you like having a choice between USPS and UPS! Thanks for your feedback!
-Sincerely,
Paul
Reply from Stamps.com
Hi Art,
We're happy to hear that our app is easy to use and that you had excellent customer service. We appreciate your positive feedback!
-Sincerely,
Paul
I didn't have to stand in line at the…
I didn't have to stand in line at the post office.
January 1, 2026
Reply from Stamps.com
Hi Bon,
We're happy to hear that you didn't have to wait in line at the post office! We appreciate you taking the time to share your experience with us!
-Sincerely,
Paul
Reply from Stamps.com
Hi David,
We regret you feel this way. Thank you for your feedback. To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products. In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month. We appreciate your feedback and apologize for any misunderstanding.
Sincerely,
Paul
Originally I loved stamps dot com, THEN!
Originally I loved stamps dot com, I don't know why I thought I had a free account, but apparently, it must have been a free trial that turned into a very high monthly subscription, Then I discovered dealing directly with the post office is cheaper overall, without the super expensive monthly fee, I'm just a small business online retailer, and the monthly fees when you have a slow month or two are killer. Once I found u s p s gives you an honestly better rate for free. I closed my account as quickly as I could.
January 11, 2025
Reply from Stamps.com
Hi Joseph,
We appreciate you sharing your experience. We apologize for the misunderstanding. We do show that you signed up under our core plan, which has a monthly service fee. We regret to hear that our service didn't meet your business needs. We're always looking for ways to improve, and your feedback regarding pricing is valuable to us. We believe the non-usage-based monthly fee provides a good value for customers who need to print not only just Priority and Express Mail shipping labels, but also Shipping Labels for other classes, NetStamps, and postage printed directly on envelopes. We do have a wide variety of customers who enjoy the experience of not having to rely on expensive postage meters and who require more functionality and features than what the Click ‘n Ship service currently offers.
-Sincerely,
Paul
Printing Postage
I enjoy being able to print my own postage on envelopes. but the monthly cost is too high for what I am able to use.
January 8, 2026
Reply from Stamps.com
Hi Lee,
We're happy you appreciate the convenience of printing postage. We acknowledge your feedback regarding the monthly cost relative to your usage. We'd be happy to discuss further cost options with you: please give us a call at 888-434-0055 or email us at social@stamps.com. Thank you for your review!
-Sincerely,
Paul
Stamps.com stampedes my USPS Mailhas been my method of…
Stamps.com has been my method of mailing letters, packages, and so forth for the past 8+ years. It is exceptionally easy and better than driving to the USPS, finding parking, waiting in line, etc. My mail is delivered swiftly and more importantly correctly every time.
December 10, 2025
Reply from Stamps.com
Hi Janet,
We're happy to hear that our service has been exceptionally easy for your mailing needs over the past 8+ years! We appreciate you sharing how Stamps.com helps you avoid trips to the USPS. It's great to know your mail is delivered swiftly and correctly. Thank you so much for your positive feedback!
Sincerely,
Paul
Stamps is Simple to use and saves…
Stamps is Simple to use and saves money. So much easier than using a postage meter or having to go to the post office for stamps.
January 8, 2026
Reply from Stamps.com
Hi Laurie, We're happy to hear that our service is simple for you to use and saves you money. We appreciate you mentioning how much easier it is than alternatives. Thanks for your feedback! If you need any assistance, please let us know! -Sincerely, Paul
They advertised as if they could send…
They advertised as if they could send certified mail directly, and they can not. I only found out after providing credit card information and being tricked into a subscription I did not want. The subscription is cancelled, but I am unable to delete my credit card information or personal information.
January 6, 2026
Unprompted review
Reply from Stamps.com
Hi Michael, thank you for your feedback and we apologize for the experience. With Stamps.com, rest assured that you can send certified mail using Certified Mail specific envelopes or labels, or you can manually fill out the USPS Certified Mail form and attach it to a regular mailpiece. With Stamps.com, you can send Certified Mail and we're sorry to hear that we did not have the opportunity to clarify this further for you.
We allow all of our customers to evaluate our features without signing up for an account. We provide extensive FAQs and demos in order to answer any queries that a potential customer may have in regards to the Stamps.com service and software. When you visit our website, you have the option of viewing various pages that offer more information and background on our postage printing product. You do not have to register in order to receive information about Stamps.com.
We take the privacy of our users very seriously. In order for us to process your data deletion request, you need to submit your inquiry to us via a specific form. If you wish to request the removal of your Personally Identifiable Information from our systems, you can find detailed information about this process and the special forms in our Privacy Policy: https://www.stamps.com/privacy-policy/
-Sincerely,
Paul
“free” trial is a lie
Signed up for a “free” trial but still needed to pay for my letter to be shipped.
I cancelled the trial same day and after a month, they have tried to charge me 20.99 8 times!
After I complained they immediately closed my account.
Do not use them, I will be initiating a chargeback
January 6, 2026
Unprompted review
Reply from Stamps.com
Hi Brandon,
Thank you for sharing your concerns and perspective. We appreciate your concerns and feedback. We advertise a 4-Week Trial rather than a Free Trial, and do not offer a first free month. As stated in our Terms, "The trial period is not a free period if Service is not cancelled before the end of the trial period."
To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
We appreciate your feedback and we would be happy to clarify further.
Sincerely,
Paul
Dependability & flexibility
January 1, 2026
Reply from Stamps.com
That's what we aim for, Pamela! Thank you so much for your kind words! -Sincerely, Paul
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