Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the sam... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
UK based independent pop culture retailer offering the latest action figures, collectables, replicas and more from some of the biggest franchises around. Featuring top brands like Super7, McFarlane Toys, Mattel and Hasbro, you’re sure to find your next collectable with us!
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a pre order, which did take a bit longer than expected but very happy with product once arrived. Great quality would order again
I was looking for a specific piece of Godzilla merch that was sold out elsewhere when I stumbled across Starbox Collectables. They luckily had it in stock so I quickly purchased it with the hope it would arrive before Christmas. It was dispatched the next day on the 9th and arrived on the 11th. Really impressed with how quickly I received the item considering we’re well into the holiday season. Would happily buy from Starbox Collectables again. Thanks so much!
Very quick and efficient service. Items well packaged. Will definitely use again
First time I had heard of and used Starbox and really impressed. Great prices, availability and a lot of care taken with postage. Will absolutely be using again!

Reply from Starbox Collectables
I have placed a few orders with Starbox Collectables now because of their fair pricing and customer service. The parcel status and notifications are always provided and the items well packaged. I am happy to give them my business for McFarlane and MOTU items!

Reply from Starbox Collectables
Ordered a couple of times from starbox,always been happy with my orders and the service provided,figures packaged very well,really happy with my latest purchase of the McFarlane rainbow and pink suit batman as no one else has had them,so thankyou very much,

Reply from Starbox Collectables
Amazing service soooooooo happy with my wizard of oz items one very happy customer fast delivery great website to find what your looking for. So happy to add more to my wizard of oz/wicked collection 😁😁 thank you

Reply from Starbox Collectables
Items arrived on time in great shape. Messaged the company and got a prompt and courteous reply. Top marks all around!
Item arrived quickly and in perfect condition, very happy.
Many thanks. I didn't receive the order number until I made direct contact but was kept informed once that was achieved. It's always appreciated to receive personal emails to pass on any relevant information particularly with a pre-order where the delivery date is uncertain.
Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the same day and it was sent out that days and received the next day. Items were excellently packed and delivery was super quick. Great communication and overall great customer service. Will definitely buy from again. 10 out of 10.

Reply from Starbox Collectables
Was very impressed by Starbox Collectables they kept me upto date on the progress of my order from leaving the factory to being delivered to my door. Very impressed with the quality & presentation of the goods too
A fantastic experience with Starbox Collectables. I managed to pre-order an action figure that was sold out everywhere else, and it was a smooth and straightforward transaction. The price was great, and the item arrived on time and well packaged. I'll certainly be a returning customer.
They took the order and kept me updated with a great tracking app. Order came early and was in good condition. No fuss, no worry.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.