Starbox Collectables Reviews 

61
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting items arrived exactly as described and in superb condition. Many people highlight the excellent packaging, with products being well-protected and double-boxed to ensure pristine arrival. Reviewers also frequently mention the super quick and prompt delivery service. The service is consistently described as excellent, with many appreciating the helpful communication and updates on their orders. Customers find the website great for locating specific, hard-to-find items and value the good product at a good price. Overall, people are very satisfied and would happily buy from this company again.

What people talk about most

Product

Users describe positive interactions with product, often highlighting that items arrive quickly, on time, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Quality

Customers had positive experiences with the quality of items received, often noting that products arrived in... See more

Order

Consumers find order experiences to be positive, often receiving what they ordered at a decent price and... See more

Service

People report positive experiences with service, often describing it as excellent, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the sam... See more

Company replied

Rated 5 out of 5 stars

I was looking for a specific piece of Godzilla merch that was sold out elsewhere when I stumbled across Starbox Collectables. They luckily had it in stock so I quickly purchased it with the hope it wo... See more

Rated 5 out of 5 stars

Amazing service soooooooo happy with my wizard of oz items one very happy customer fast delivery great website to find what your looking for. So happy to add more to my wizard of oz/wicked collection... See more

Company replied

Rated 5 out of 5 stars

As a Mint on Card collector, I’m incredibly impressed with the care taken in shipping these MOTU figures. They were double-boxed with plenty of protective wrapping, ensuring the original packaging arr... See more


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

UK based independent pop culture retailer offering the latest action figures, collectables, replicas and more from some of the biggest franchises around. Featuring top brands like Super7, McFarlane Toys, Mattel and Hasbro, you’re sure to find your next collectable with us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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Asks customers to review

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4.7

All reviews

(61)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality product

We had a pre order, which did take a bit longer than expected but very happy with product once arrived. Great quality would order again

December 1, 2025
Rated 5 out of 5 stars

Flawless experience

I was looking for a specific piece of Godzilla merch that was sold out elsewhere when I stumbled across Starbox Collectables. They luckily had it in stock so I quickly purchased it with the hope it would arrive before Christmas. It was dispatched the next day on the 9th and arrived on the 11th. Really impressed with how quickly I received the item considering we’re well into the holiday season. Would happily buy from Starbox Collectables again. Thanks so much!

December 9, 2025
Rated 5 out of 5 stars

Custom earned!

First time I had heard of and used Starbox and really impressed. Great prices, availability and a lot of care taken with postage. Will absolutely be using again!

November 21, 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thank you for the lovely review, Adam. We look forward to seeing you again soon! Kind regards, Chris.

Rated 5 out of 5 stars

Great company to deal with

I have placed a few orders with Starbox Collectables now because of their fair pricing and customer service. The parcel status and notifications are always provided and the items well packaged. I am happy to give them my business for McFarlane and MOTU items!

October 28, 2025
Starbox Collectables logo

Reply from Starbox Collectables

Hi Steven. Thank you for the lovely review and for continuing to shop with us. Lots of exciting things happening in 2026, so stay tuned! Kind regards, Chris.

Rated 5 out of 5 stars

Ordered a couple of times from…

Ordered a couple of times from starbox,always been happy with my orders and the service provided,figures packaged very well,really happy with my latest purchase of the McFarlane rainbow and pink suit batman as no one else has had them,so thankyou very much,

October 28, 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thanks for the lovely review, Christopher. I'm glad you're happy with your items and thank you for your repeat orders. Chris, Starbox Collectables.

Rated 5 out of 5 stars

Amazing!!

Amazing service soooooooo happy with my wizard of oz items one very happy customer fast delivery great website to find what your looking for. So happy to add more to my wizard of oz/wicked collection 😁😁 thank you

October 19, 2025
Starbox Collectables logo

Reply from Starbox Collectables

I'm soo pleased you love your items, Nicola! Thank you for shopping with us. Chris, Starbox Collectables.

Rated 5 out of 5 stars

Many thanks

Many thanks. I didn't receive the order number until I made direct contact but was kept informed once that was achieved. It's always appreciated to receive personal emails to pass on any relevant information particularly with a pre-order where the delivery date is uncertain.

August 27, 2025
Rated 5 out of 5 stars

Great Customer Service

Had an order placed and unfortunately they did not have enough stock but they emailed and explained the issue and arranged the refund which came through quickly. I then placed another order on the same day and it was sent out that days and received the next day. Items were excellently packed and delivery was super quick. Great communication and overall great customer service. Will definitely buy from again. 10 out of 10.

August 14, 2025
Starbox Collectables logo

Reply from Starbox Collectables

Thank you for such a lovely review, Darren, and thanks for being so understanding. Glad you're happy with your items. Kind regards, Chris.

Rated 5 out of 5 stars

Was very impressed by Starbox…

Was very impressed by Starbox Collectables they kept me upto date on the progress of my order from leaving the factory to being delivered to my door. Very impressed with the quality & presentation of the goods too

August 7, 2025
Rated 5 out of 5 stars

A fantastic experience with Starbox Collectables

A fantastic experience with Starbox Collectables. I managed to pre-order an action figure that was sold out everywhere else, and it was a smooth and straightforward transaction. The price was great, and the item arrived on time and well packaged. I'll certainly be a returning customer.

August 9, 2025
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