Starck Uberoi Solicitors Reviews 

444
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for their exceptional professionalism, noting that staff members are extremely knowledgeable, helpful, and efficient during transactions. Consumers also highlight the prompt response times and clear communication, which make navigating complex legal processes smooth and reassuring. However, some people mentioned experiencing frustrating communication issues, noting that emails frequently went unanswered for days and reaching staff by phone was difficult. A few reviewers were also deeply dissatisfied with a perceived lack of proactivity, poor service quality, and overall incompetence when handling their matters.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

People report positive experiences with service, highlighting efficient and professional legal support for... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast replies to emails and... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent and prompt communication... See more

Customer communications

Reviewers express ambiguous feedback about contact. While some consumers highlighted that it was very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Omg I must of giving your conveyance team the biggest challenge! A deceased estate, probably a long time over being settled! The executor living half way round the world! A gifted of the equity & the... See more

Rated 5 out of 5 stars

Starck Uberoi was very clear from the start on costs and next steps, which was very important to us as First-Time House Buyers. We have been navigated through the 4-month process with clear transparen... See more

Rated 5 out of 5 stars

After getting nowhere trying to find a solicitor to deal with our house transfer, Starck Uberoi was the first to get back promptly and have had everything sorted very efficiently. Punika was always q... See more

Rated 5 out of 5 stars

This is our second time using Starck Uberoi, once commercially for work, and most recently for personal residential purchase. We were very happy with the service provided, but most importantly the r... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Criminal Justice Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Notary Public

Written by the company

Ealing Solicitors & Advocates specialising in Conveyancing, Civil Litigation, Criminal Defence, Intellectual Property, Immigration, Wills & Probate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

444 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(444)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Having gone through a break up

Having gone through a break up, i needed a family solicitor, so I recruited Neve Chacksfield. I actually hired her at her last company and was devastated to hear she was moving company's. Needless to say I tracked her down and swiftly hired her again as I knew there was no one else I would want dealing with my case. Neve is so professional, she really went over and above and fought to achieve the best outcome for my situation. She is so sweet and down to earth, and approachable, i found it so easy to talk to her, which made the whole process much easier for me. I would without doubt recommend Neve. She is wonderful, and very good at what she does.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars to Rorie

5 stars to Rorie. He took a complicated case in between from another solicitor firm. He quickly navigated through the issue and readily took necessary actions on my tenant eviction case. My tenant has been a nightmare to all the people, Estate Agent, Co-residents (under HMO), Solicitor etc.

I am thankful to Rorie for taking up the case and step by step helping me to rid of troublesome tenant. All documents were corrected, proper court process was followed, a strong barrister was appointed. All went well and tenant is out of the property now.

I highly recommend Rorie for eviction cases. 5 stars.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Would not recommend unless you are very…

Would not recommend unless you are very experienced in purchasing property. Our basic questions about process and timeline remained unanswered despite repeatedly asking the same questions again and again. They had very little grasp on the details of our purchase through the process and not picking up on huge mistakes in the contracts they were sending over. We were asked multiple times to send paperwork which had been sent and we were being charged for them to store.

May 30, 2025
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Reply from Starck Uberoi Solicitors

We note your feedback with concern and are disappointed to learn that you were dissatisfied with the service provided. We would like to take this opportunity to clarify several key points. Your queries regarding the conveyancing process and transaction timelines were responded to in full. We are committed to providing clear, timely advice at each stage of the matter, and it is unfortunate if our responses did not meet your expectations.

We must also respectfully refute the suggestion that the solicitor handling your matter lacked an understanding of the transaction. Your case was managed by an experienced, qualified solicitor. The contract pack you reference was prepared by the seller’s solicitor and, in accordance with standard practice, was forwarded to you for review. Our role is to advise you on the contents and act based on your instructions — we do not make assumptions about client intentions.

With respect to repeated requests for documentation, it is unclear which documents you are referring to. If your concern relates to proof of funds or identity checks, please be aware that all conveyancing firms are subject to strict anti-money laundering regulations. Compliance with these legal requirements is mandatory and was handled as efficiently as possible in your case.

We acknowledge that your perception of the service may not reflect the considerable work carried out on your behalf, much of which takes place behind the scenes in a conveyancing transaction. Should you wish to discuss your concerns further, we would be pleased to engage with you directly and in confidence.

Rated 5 out of 5 stars

Excellent experience with Starck Uberoi

I had the pleasure of working with Elena at Starck Uberoi for the sale of my parents property. From initial contact to completion of the sale, everything was smooth and seamless making a potentially stressful process very easy. The level of professionalism, efficiency and responsiveness was very much appreciated thereby enabling the sale to be completed within a very quick timeframe. We will definitely use them again and will not hesitate to recommend to family and friends. Thank you!

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant and professional

I found the people I dealt with were very pleasant and professional. They responded promptly to emails and phone calls and resolved my issue swiftly.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Neve Chacksfield at Starck Uberoi Solicitors

I had the pleasure of working with Neve Chacksfield from Starck Uberoi Solicitors, and I cannot recommend her highly enough. From the very beginning, Neve demonstrated incredible professionalism, patience, and deep legal expertise throughout the entire process.

She took the time to explain every step in detail, always making sure I fully understood my options. Her communication was clear, timely, and reassuring – exactly what you need when going through a legal matter. Neve was always approachable, kind, and truly went above and beyond to ensure the best possible outcome for my case.

If you're looking for a solicitor who genuinely cares and knows her field inside out, I wholeheartedly recommend Neve Chacksfield and the team at Starck Uberoi. An outstanding service from start to finish. Sasha has been great asisting me too thorugh out the journey.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Gulben

Gulben made our transfer of equity very smooth and has been very patient and kind along the way! Thank you very much for your help, we'll definitely collaborate with Starck Uberoi again in the future.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Help To Buy Redemption

We have just completed on our Help To Buy repayment with the help of Punika and Neha. They have been professional, flexible and especially fast in making sure we could meet our very tight deadline. We were very impressed especially as we have recently had a very negative experience with another solicitor. We will no doubt use Stack Uberoi again when we come to sell our property!

May 2, 2025
Unprompted review
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Reply from Starck Uberoi Solicitors

Thank you for your wonderful feedback! We’re delighted to hear that Punika and Neha were able to assist you with professionalism, flexibility, and speed—especially under a tight deadline. It’s always our goal to provide a smooth and stress-free experience, and we’re especially pleased that we could restore your confidence after a previous negative experience elsewhere. We truly appreciate your trust and look forward to supporting you again when it’s time to sell your property!

Rated 5 out of 5 stars

Very good service received from Starck…

Very good service received from Starck Uberio Solicitors, we had Gulben help us with getting Incoming Commercial Tenants onto a new Tenancy Contract, She was trustworthy and reliable and knows the job well we will be doing Business again. Your in Good Hands.

April 10, 2025
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Reply from Starck Uberoi Solicitors

Thank you for your kind words! We're pleased to hear that Gulben provided you with trustworthy, reliable, and knowledgeable support in setting up the new commercial tenancy. It’s great to know you felt in good hands throughout the process. We truly value your continued trust and look forward to working with you again soon.

Rated 5 out of 5 stars

Starck Uberoi have been so good I will…

Starck Uberoi have been so good I will be using them again, I'm sure.

April 10, 2025
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Reply from Starck Uberoi Solicitors

Thank you for the great feedback! We're so pleased to hear you had a positive experience and that you're already considering us for future matters. We look forward to working with you again whenever you need us!

Rated 5 out of 5 stars

Help to Buy Redemption

I used their services for the redemption of my Help to Buy, and worked with Punika, who was excellent throughout the process. She clearly explained everything over the phone at the start, and kept me updated regularly as things progressed. Punika was diligent and completed everything within the timeframe she initially gave me. The whole process took around two and a half weeks, with very competitive fees and excellent service overall.

April 14, 2025
Unprompted review
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Reply from Starck Uberoi Solicitors

Thank you for your kind review! We're delighted to hear that Punika provided such a smooth and efficient service during your Help to Buy redemption. Her clear communication, diligence, and commitment to meeting timelines are exactly what we aim for. We're glad the process was completed within just a few weeks and that you found our fees competitive. We truly appreciate your feedback and hope to assist you again in the future!

Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish. We were kept informed with the progress at all times. Our solicitor Gulben was very thorough and we found her very helpful. Definitely will be using them again.

March 31, 2025
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Reply from Starck Uberoi Solicitors

Thank you for your lovely feedback! We're delighted to hear you had such a positive experience with Gulben and the team. Keeping our clients informed and supported throughout the process is always our priority, and it's great to know Gulben’s thorough and helpful approach made a difference. We truly appreciate your trust and look forward to working with you again in the future!

Rated 5 out of 5 stars

A challenging sale

We successfully completed on our sale on the 31st of March and that was thanks to the power house of Mehek Arora & Jaslin Jathoo. Our sale encountered incredibly non communicative solicitors on the opposite side which was really exasperating the process. Throughout the process both Mehek and Jaslin maintained complete competence, confidence and resilience to deal with what was a very challenging situation. People often complain that solicitors do not respond enough or are difficult to get hold of. At every stage even when I was pretty deflated both these professionals ensured they were informative and communicating with me and my partner. Legal matters can often be daunting but their reassurance coupled with their hard work made all the difference. Instruct them without hesitation!

March 31, 2025
Unprompted review
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Reply from Starck Uberoi Solicitors

Thank you for your incredible review! We're delighted that Mehek Arora and Jaslin Jathoo were able to support you through such a challenging sale with professionalism, confidence, and persistence. Navigating unresponsive solicitors on the other side can be extremely frustrating, but it's clear they remained a steady and reassuring presence throughout.

We're especially pleased to hear how their consistent communication and dedication made a real difference during stressful moments. Your strong recommendation is greatly appreciated, and we’re proud to have been part of your successful completion. If we can assist you again in the future, we’d be more than happy to help.

Rated 5 out of 5 stars

Starck Uberoi Solicitors

Starck Uberoi Solicitors were extremely helpful and professional, navigating a cross-border transaction with finesse and excellence. We highly recommend utilizing their services.

April 9, 2025
Unprompted review
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Reply from Starck Uberoi Solicitors

Thank you for your kind words! We're so pleased to hear that you had a positive experience with our team during your cross-border transaction. These matters can often be complex, and we're glad we could make the process smooth and professional for you. We truly appreciate your recommendation and are always here should you need further assistance.

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received and the prompt communication from Elena and Gulben and would highly recommend them.

March 28, 2025
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Reply from Starck Uberoi Solicitors

Thank you for your generous feedback! We're delighted to hear that our team was able to support you effectively through a cross-border transaction. Handling complex matters with precision and professionalism is something we pride ourselves on, and it's great to know you felt confident throughout the process. Your recommendation is greatly appreciated, and we’re always here to help should you need us again.

Rated 5 out of 5 stars

Highly recommended!

I cannot recommend Starck Uberoi Solicitors highly enough and in particular, Mehek Arora and Raminder Singh Uberoi, for their outstanding service throughout our conveyancing process. From start to finish, the team was incredibly efficient, proactive and professional, ensuring that everything progressed smoothly and ahead of schedule.

Mehek went above and beyond to ensure we completed before the SDLT increase, demonstrating exceptional attention to detail and an ability to navigate the process seamlessly. She was always available to answer our questions promptly and explained everything clearly, making what can be a stressful process feel effortless.

A huge thanks also to Raminder Singh Uberoi for his expertise and support. Thanks to their diligence and commitment, we completed without a hitch. If you’re looking for a reliable, responsive and highly competent conveyancing team, Starck Uberoi Solicitors are absolutely the ones to trust!

March 31, 2025
Unprompted review
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Reply from Starck Uberoi Solicitors

Thank you for your incredible review! We’re thrilled to hear that Mehek and Raminder provided such outstanding service throughout your conveyancing journey. It’s always our goal to make the process as smooth and stress-free as possible, and we’re so pleased we could help you complete ahead of the SDLT increase. Your trust and recommendation mean a great deal to us!

Rated 5 out of 5 stars

Excellent Service

Regina made my Conveyancing Journey, fast, efficient and problem free meeting an already tight schedule 4 days early.

March 28, 2025
Unprompted review
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Reply from Starck Uberoi Solicitors

Thank you for your fantastic feedback! We're delighted to hear Regina made your conveyancing journey smooth and ahead of schedule. We'll be sure to pass on your kind words!

Rated 5 out of 5 stars

Amazing solicitors

Amazing solicitors, quick to respond to emails & enquiries highly recommend

March 20, 2025
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Reply from Starck Uberoi Solicitors

Thank you for your kind words! We’re glad you had a positive experience and truly appreciate your recommendation. Always here if you need us!

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